This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you.
Helpful Hints
  • Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands.
  • After pressing the voice button, wait until after the tone sounds and Listening appears before saying a command. Any command spoken before this does not register with the system.
  • Speak naturally, without long pauses between words.
  • At any time, you can interrupt the system while it is speaking by pressing the voice button.
Initiating a Voice Session
  Initiate a voice session by pressing the voice button on the steering wheel controls. See  Voice Control
When prompted you can say any of the following:

Voice command   If you want the system to carry out the following  
Bluetooth Audio
Stream audio from your phone. 
Cancel
Cancel the requested action. 
mobile (apps | applications)
Access mobile applications. 
Phone  Make calls. 
USB [1]
Access the device connected to your USB port. 
Vehicle Health (Report)  Run a vehicle health report. 
Voice Settings | Voice Preferences
Adjust the level of voice interaction and feedback. 
Help
Hear a list of voice commands available in the current mode. 

You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where (cancel | stop | exit) appears you say; cancel or stop or exit.
You must say any of the voice commands that appear outside of open and close brackets. For example, where mobile (apps | applications) appears, you must say mobile followed by either apps or applications.
You do not need to say words that appear within square brackets. For example, for where (USB [stick] | iPOD | MP3 [player]) appears, you can say USB or USB stick.
Note:  SYNC Services and Vehicle health report are only available in the United States of America.
System Interaction and Feedback
The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings). You can customize the voice recognition system to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time.
Adjusting the Interaction Level
  Initiate a voice session by pressing the voice button on the steering wheel controls. See  Voice Control
When prompted say the following:

Voice command   If you want the system to carry out the following  
Voice Settings | Voice Preferences
Followed by either of the following:  
Interaction Mode Standard
Provide more detailed interaction and guidance. 
Interaction Mode Advanced
Provide less audible interaction and more tone prompts. 

The system defaults to the standard interaction mode.
Confirmation prompts are short questions the system asks when it is not sure of your request or when there are multiple possible responses to your request. For example, the system may ask "Phone, is that correct?". If turned off, the system simply makes a best guess as to what you requested and may ask you to confirm settings.

Voice command   If you want the system to carry out the following  
Confirmation Prompts Off
Make a best guess from the command; you may still occasionally be asked to confirm settings. 
Confirmation Prompts On
Clarify your voice command with a short question. 

The system creates candidate lists when it has the same confidence level of several options based on your voice command. When turned on, it may prompt you with as many as four possibilities for clarification.
For example, say "Say 1 after the tone to call John Doe at home. Say 2 after the tone to call Johnny Doe on mobile. Say 3 after the tone to call Jane Doe at home." You could also say "Say 1 after the tone to play John Doe, Say 2 after the tone to play Johnny Doe."

Voice command   If you want the system to carry out the following  
Media Candidate Lists Off
Make a best guess from the media candidate list. You may still occasionally be asked questions. 
Media Candidate Lists On
Clarify your voice command for media candidates. 
Phone Candidate Lists Off
Make a best guess from the phone candidate list. You may still occasionally be asked questions. 
Phone Candidate Lists On
Clarify your voice command for phone candidates.