This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is around you.
Initiating a Voice Session
Missing Image  Press the voice button. A list of available voice commands appears in the display.
Global Voice Commands
These voice commands are always available. You can say them at any time.

Global voice commands 
(cancel | exit)
This command ends the voice session. You can also cancel a session by holding the voice button for two or more seconds. 
Help
This command provides you with hints, examples and instructions. 
(main menu | start again)
This command restarts the voice session from the initial starting point. 

You can say any of the voice commands that appear within open and close brackets that are separated by |. For example, where; (cancel | exit) appears you say; cancel or exit.
Helpful Hints
  • Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands.
  • Before giving a voice command, wait for the system announcement to finish, followed by a single tone. Any command spoken before this does not register with the system.
  • Speak naturally, without long pauses between words.
  • You can interrupt the system at any time while it is speaking by pressing the voice button. You can cancel a voice session by pressing and holding the voice button.
System Interaction and Feedback
The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction. You can customize the voice recognition system to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time.
Adjusting the Interaction Level
Missing Image  Press the voice button. When prompted, say:

Voice Command  Action and Description 
voice settings
Then either of the following: 
interaction mode novice
Provides more detailed interaction and guidance. (Recommended for first time users.) 
interaction mode advanced
Provides less audible interaction and guidance. 

Confirmation Prompts
Confirmation prompts are short questions the system asks when it is not sure of your request or when there is more than one possible response to your request.
To adjust this setting press the voice button, when prompted say:

Voice Command  Action and Description 
voice settings
Then either of the following: 
confirmation prompts off
Make a best guess from the command; you may still occasionally be asked to confirm settings. 
confirmation prompts on
Clarify your voice command with a short question. 

Phone Confirmation
Using phone confirmations the system asks you to verify before placing any calls.
To adjust this setting press the voice button, when prompted say:

Voice Command  Action and Description 
voice settings
Then any of the following: 
phone confirmation on
When enabled, this feature will prompt you to confirm any voice initiated call command prior to the call being placed. 
phone confirmation off
The system will make a best guess; you may still occasionally be asked to confirm settings. 

Changing the Voice Settings
In addition to using voice commands to change the voice settings, you can also use the menu in the audio display.
To change the voice settings press the Menu button then select:

Menu Item 
SYNC-Settings
Voice settings

Note:  Depending on the current climate control settings, the fan speed may automatically go down while issuing voice commands or while making and receiving phone calls via SYNC to reduce the amount of background noise in the vehicle. The fan speed will automatically return to normal operation once the voice session ends. Fan speed can also be adjusted normally during a voice session, simply press fan buttons (or turn fan knob) to increase or decrease fan speed to desired setting.To disable this automatic fan speed reduction feature during voice sessions, press and hold the climate control AC and Recirculated air buttons simultaneously, release and then increase fan speed within 2 seconds. To re-enable this feature, repeat the above sequence.