| Message | Message Indicator | Action |
|---|---|---|
Airbag fault Service now | Amber | Have your vehicle checked as soon as possible. |
| Message | Message Indicator | Action |
|---|---|---|
Alarm fault Service required | - | Have your vehicle checked as soon as possible. |
| Message | Message Indicator | Action |
|---|---|---|
Electrical system overvoltage Stop safely | Red | Stop your vehicle as soon as it is safe to do so and switch the engine off.Have your vehicle checked as soon as possible. |
Battery low See manual | Amber | Displays if the battery is low or has no charge.Have your vehicle checked as soon as possible. |
| Message | Message Indicator | Action |
|---|---|---|
Blindspot Low Visibility See Manual | Amber | The blind spot information system and cross traffic alert system sensors are blocked.See Blind Spot Information System . |
BLIS: right sensor fault Service required | Amber | The system has detected a fault that requires service.Have your vehicle checked as soon as possible. |
BLIS: left sensor fault Service required | ||
BLIS not available Trailer attached | Amber | Displays when you attach a trailer to your vehicle. See Blind Spot Information System . |
Cross Traffic Vehicle coming from right | Amber | Displays when the system detects a vehicle. See Blind Spot Information System . |
Cross Traffic Vehicle coming from left | ||
Cross Traffic Sensor blocked See manual | Amber | The blind spot information system and cross traffic alert system sensors are blocked.See Blind Spot Information System . |
Cross Traffic fault Service required | Amber | The system has detected a fault that requires service.Have your vehicle checked as soon as possible. |
Cross traffic disabled Trailer attached | - | Displays when you attach a trailer to your vehicle. See Blind Spot Information System . |
| Message | Message Indicator | Action |
|---|---|---|
Engine fault Service now | Amber | Have your vehicle checked as soon as possible. |
High engine temperature Stop safely | Red | Displays when the engine temperature is too high.Stop your vehicle as soon as it is safe to do so, switch the engine off and allow it to cool.Have your vehicle checked as soon as possible. See Engine Coolant Check. |
Water detected in fuel Service required | Amber | Displays if the system detects there is excess water in the fuel filter.Have your vehicle checked as soon as possible. |
| Message | Message Indicator | Action |
|---|---|---|
Check fuel fill inlet | - | Displays when the fuel fill inlet did not fully close. See Refueling . |
| Message | Message Indicator | Action |
|---|---|---|
Exhaust Filter Overloaded Drive to Clean | Amber | If driving conditions and speed limitations on the road allow, drive the vehicle continuously for 30 km (20 mi) with a minimum average speed of 60 km/h (40 mph) to clean the diesel particulate filter. Failure to respond to a warning lamp or information message may cause component damage not covered by the vehicle Warranty. |
Exhaust filter cleaning | - | See Diesel Particulate Filter. |
Exhaust filter cleaned | - | See Diesel Particulate Filter. |
| Message | Message Indicator | Action |
|---|---|---|
Hill start assist not available | Amber | Displays when hill start assist is not available.Have your vehicle checked as soon as possible. |
| Message | Message Indicator | Action |
|---|---|---|
Headlamp fault Service required | Amber | Displays if an electrical malfunction occurs with the headlamp system.Have your vehicle checked as soon as possible. |
Low Beam Bulb Fault | - | Displays if a low beam bulb fails. See Changing a Bulb . |
Brake Lamp Bulb Fault | - | Displays if a stoplamp bulb fails. See Changing a Bulb . |
Rear Fog Lamp Bulb Fault | - | Displays if a rear fog lamp bulb fails. See Changing a Bulb . |
Trailer Brake Lamp Bulb Fault | - | Displays if a trailer stoplamp bulb fails. |
Trailer Turn Lamp Bulb Fault | - | Displays if a trailer direction indicator bulb fails. |
| Message | Message Indicator | Action |
|---|---|---|
Brake fluid level low Service now | Red | Displays if the brake fluid level is low or if there is a brake system fault. See Brake and Clutch Fluid Check. Have your vehicle immediately checked. |
Washer fluid level low | - | Displays when the washer fluid is low and needs to be refilled. See Washer Fluid Check. |
Oil change required | - | Displays when the engine oil life is depleted and your vehicle requires an oil change. |
Engine Oil Level Low Check Level | - | Displays if the engine oil level is low.Immediately check the engine oil. See Engine Oil Check . |
| Message | Message Indicator | Action |
|---|---|---|
Parking Aid Fault Service Required | Amber | The system has detected a fault that requires service.Have your vehicle checked as soon as possible. |
| Message | Message Indicator | Action |
|---|---|---|
Park brake applied | Red | Displays if you have not released the parking brake and your vehicle reaches 10 km/h (6 mph). If the warning message remains on after you have released the parking brake, the system has detected a fault that requires service.Have your vehicle checked as soon as possible. |
| Message | Message Indicator | Action |
|---|---|---|
Engine preheating | - | Wait until the message turns off before starting. See Starting a Diesel Engine - Manual Transmission. |
Press brake to start | - | Displays when you start your vehicle as a reminder to fully press the brake pedal. See Starting and Stopping the Engine. |
Press clutch to start | - | Displays when you start your vehicle as a reminder to fully press the clutch pedal. See Starting and Stopping the Engine. |
Press brake and clutch to start | - | Displays when you start your vehicle as a reminder to fully press the brake and clutch pedals. See Starting and Stopping the Engine. |
Cranking time exceeded | - | Displays if your vehicle fails to start. See Starting and Stopping the Engine. |
| Message | Message Indicator | Action |
|---|---|---|
Low Tire Pressure | - | Displays if the tire pressure in one or more tires is below the correct pressure. See Tire Pressure Monitoring System . |
Tire Pressure Monitor Fault | - | The system has detected a fault that requires service.Have your vehicle checked as soon as possible. See Tire Pressure Monitoring System . |
Tire Pressure Sensor Fault | - | Displays if the system detects a fault with a tire pressure sensor or the spare tire is in use. See Tire Pressure Monitoring System . If the warning message remains on after you have checked the tire pressures, the system has detected a fault that requires service.Have your vehicle checked as soon as possible. |
| Message | Message Indicator | Action |
|---|---|---|
Traction control off | - | Displays when you switch the system off. See Using Traction Control . |
| Message | Message Indicator | Action |
|---|---|---|
Transmission Malfunction Service Now | Red | Have your vehicle checked as soon as possible. |
Transmission Over Temperature Stop Safely | Amber | The transmission is overheating and needs to cool.Stop your vehicle as soon as it is safe to do so, switch the engine off and allow the transmission to cool. |
Transmission Overheating Stop Safely | Amber | The transmission is overheating and needs to cool.Stop your vehicle as soon as it is safe to do so, switch the engine off and allow the transmission to cool. |
Transmission Service Required | Amber | Have your vehicle checked as soon as possible. |
Transmission Too Hot Press Brake | Red | The transmission is overheating and needs to cool.Stop your vehicle as soon as it is safe to do so, switch the engine off and allow the transmission to cool. |
Transmission Limited Function See Manual | Amber | The transmission has limited functionality. The system has detected a fault that requires service.Have your vehicle checked as soon as possible. |
Transmission Warming Up Please Wait | - | Displays at low outside temperatures, if it takes a few seconds for the transmission to engage a gear. Fully press the brake pedal until the message disappears from the information display. |
Transmission Not in Park | Red | Displays as a reminder to shift into park (P). |
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| Country | Phone | |
|---|---|---|
| United States | 1-800-392-3673 (FORD) | |
| Canada | 1-800-565-3673 (FORD) | |
| Mexico | 1-800-719-8466 | |
| Guam | 1-800-392-3673 (FORD) | |
| North Mariana Islands | apemcrc@ford.com | |
| Puerto Rico | (800) 841-3673 | prcac@ford.com |
| US Virgin Islands | (800) 841-3673 | prcac@ford.com |
| Country | Phone | |
|---|---|---|
| Algeria | nafcrc@ford.com | |
| Angola | ssacrc@ford.com | |
| Benin | ssacrc@ford.com | |
| Botswana | ssacrc@ford.com | |
| Burkina FASO | ssacrc@ford.com | |
| Burundi | ssacrc@ford.com | |
| Cameroon | ssacrc@ford.com | |
| Cape Verde | ssacrc@ford.com | |
| Central African Republic | ssacrc@ford.com | |
| Chad | ssacrc@ford.com | |
| Comoros | ssacrc@ford.com | |
| Dem Republic of Congo | ssacrc@ford.com | |
| Djibuti | ssacrc@ford.com | |
| Egypt | nafcrc@ford.com | |
| Equitorial Guinea | ssacrc@ford.com | |
| Eritrea | ssacrc@ford.com | |
| Ethiopia | ssacrc@ford.com | |
| Gabon | ssacrc@ford.com | |
| Gambia | ssacrc@ford.com | |
| Ghana | ssacrc@ford.com | |
| Guinea | ssacrc@ford.com | |
| Guinea-Bissau | ssacrc@ford.com | |
| Ivory Coast | ssacrc@ford.com | |
| Kenya | ssacrc@ford.com | |
| Liberia | ssacrc@ford.com | |
| Libya | nafcrc@ford.com | |
| Madagascar | ssacrc@ford.com | |
| Malawi | ssacrc@ford.com | |
| Mauritania | ssacrc@ford.com | |
| Mauritius | ssacrc@ford.com | |
| Morocco | nafcrc@ford.com | |
| Mozambique | ssacrc@ford.com | |
| Namibia | ssacrc@ford.com | |
| Niger | ssacrc@ford.com | |
| Nigeria | ssacrc@ford.com | |
| Republic of Congo | ssacrc@ford.com | |
| Rwanda | ssacrc@ford.com | |
| Sao Tome and Principe | ssacrc@ford.com | |
| Senegal | ssacrc@ford.com | |
| Sychelles | ssacrc@ford.com | |
| Sierra Leone | ssacrc@ford.com | |
| South Africa | 860011022 | fordcrc2@ford.com |
| South Sudan | ssacrc@ford.com | |
| Swaziland | ssacrc@ford.com | |
| Tanzania | ssacrc@ford.com | |
| Togo | ssacrc@ford.com | |
| Tunisia | nafcrc@ford.com | |
| Uganda | ssacrc@ford.com | |
| Zambia | ssacrc@ford.com | |
| Zimbabwe | ssacrc@ford.com | |
| American Somoa | apemcrc@ford.com | |
| Australia | (13 FORD) 13 3673 | foacust1@ford.com |
| Bangladesh | apemcrc@ford.com | |
| Bhutan | apemcrc@ford.com | |
| Brunei | apemcrc@ford.com | |
| Cambodia | apemcrc@ford.com | |
| Fiji | apemcrc@ford.com | |
| French Polynesia | apemcrc@ford.com | |
| India | apemcrc@ford.com | |
| Indonesia | apemcrc@ford.com | |
| Japan | apemcrc@ford.com | |
| Laos | apemcrc@ford.com | |
| Macao | apemcrc@ford.com | |
| Malaysia | apemcrc@ford.com | |
| Marshall Islands | apemcrc@ford.com | |
| Mongolia | apemcrc@ford.com | |
| Myanmar | apemcrc@ford.com | |
| Nepal | apemcrc@ford.com | |
| New Caledonia | apemcrc@ford.com | |
| New Zealand | 0800 367 369 (FORDNZ) | fnzcust@ford.com |
| Pakistan | apemcrc@ford.com | |
| Palau | apemcrc@ford.com | |
| Papua New Guinea | apemcrc@ford.com | |
| Philippines | 02-88669408 | emailus@ford.com |
| Singapore | apemcrc@ford.com | |
| South Korea | 82-2-1600-6003 | infokr1@ford.com |
| Sri Lanka | apemcrc@ford.com | |
| Tahiti | apemcrc@ford.com | |
| Thailand | 1383 | fordthai@ford.com |
| Timor Leste | apemcrc@ford.com | |
| Vanuatu | apemcrc@ford.com | |
| Vietnam | 1800588888 | fordvn@ford.com |
| Wallis and Futuna | apemcrc@ford.com | |
| Western Somoa | apemcrc@ford.com | |
| Afghanistan | menacac@ford.com | |
| Bahrain | menacac@ford.com | |
| Iraq | menacac@ford.com | |
| Israel | 08-9139995 | service1@kelekmotors.co.il |
| Jordan | menacac@ford.com | |
| Kuwait | 965 1 898900 | menacac@ford.com |
| Lebanon | menacac@ford.com | |
| Oman | menacac@ford.com | |
| Qatar | menacac@ford.com | |
| Saudi Arabia | 8008443673 | menacac@ford.com |
| Syria | menacac@ford.com | |
| United Arab Emirates | 80004441066 | menacac@ford.com |
| Yemen | menacac@ford.com |
| Country | Phone | |
|---|---|---|
| China-Imported Vehicles | 400-690-1886 | |
| China-CAF | 951995 | |
| China-JMC | 400-003-1111 | |
| China-Lincoln | 400-988-6789 | |
| Taiwan | 0800-032100 | |
| Hong Kong | (852) 3768-4898 |
| Country | Phone | |
|---|---|---|
| Argentina | 0800-888-3673 | |
| Bolivia | Contact Your Local Ford Distributor | |
| Brazil | 0800-703-3673 | central@ford.com |
| Chile | Contact Your Local Ford Distributor | |
| Colombia | Contact Your Local Ford Distributor | |
| Ecuador | Contact Your Local Ford Distributor | |
| French Guiana | Contact Your Local Ford Distributor | |
| Guyana | Contact Your Local Ford Distributor | |
| Paraguay | Contact Your Local Ford Distributor | |
| Peru | Contact Your Local Ford Distributor | |
| Suriname | Contact Your Local Ford Distributor | |
| Uruguay | Contact Your Local Ford Distributor | |
| Venezuela | Contact Your Local Ford Distributor |
| Country | Phone | |
|---|---|---|
| Albania | Contact Your Local Ford Distributor | |
| Andorra | Contact Your Local Ford Distributor | |
| Armenia | Contact Your Local Ford Distributor | |
| Austria | 01 20 609 2424 | kundenz@ford.com |
| Azerbaijan | Contact Your Local Ford Distributor | |
| Belarus | Contact Your Local Ford Distributor | |
| Belgium | 32 2 700 67 76 | custfobe@ford.com |
| Bosnia | Contact Your Local Ford Distributor | |
| Bulgaria | Contact Your Local Ford Distributor | |
| Croatia | Contact Your Local Ford Distributor | |
| Cyprus | Contact Your Local Ford Distributor | |
| Czech Republic | 800 3673 29 | zakaznik@ford.com |
| Denmark | 43 68 2000 | crcdk@ford.com |
| Estonia | 372 6710 060 | ford@infoauto.ee |
| Falkland Islands | Contact Your Local Ford Distributor | |
| Finland | 09 725 22022 | palvelut@ford.com |
| France | 0800 005 005 | crcfr@ford.com |
| Georgia | Contact Your Local Ford Distributor | |
| Germany | 0221 9999 2 999 | kunden@ford.com |
| Girbraltar | Contact Your Local Ford Distributor | |
| Greece | 216 900 88 99 | info11@ford.com |
| Hungary | +36 1 7777 555 | Contact Your Local Ford Distributor |
| Iceland | Contact Your Local Ford Distributor | |
| Ireland | 1800 771 199 | crcirela@ford.com |
| Italy | 800 22 44 33 | tu@ford.com |
| Kazakhstan | Contact Your Local Ford Distributor | |
| Latvia | +371 67303020 | |
| Liechtenstein | Contact Your Local Ford Distributor | |
| Lithuania | 370 5216 8226 | forduzklausos@inchcape.lt |
| Luxembourg | +352 248 71 800 | custfobe@ford.com |
| Macedonia | Contact Your Local Ford Distributor | |
| Malta | Contact Your Local Ford Distributor | |
| Moldova | Contact Your Local Ford Distributor | |
| Monaco | Contact Your Local Ford Distributor | |
| Montenegro | Contact Your Local Ford Distributor | |
| Netherlands | 70 7703 777 | klanten@ford.com |
| Norway | 47 66819739 | infonor@ford.com |
| Poland | 48 22 522 27 27 | kontakty@ford.com |
| Portugal | 800 210 373 | clientes@ford.com |
| Romania | 40 312298798 | crcro@ford.com |
| Russia | Contact Your Local Ford Distributor | |
| San Marino | Contact Your Local Ford Distributor | |
| Serbia | Contact Your Local Ford Distributor | |
| Serbia and Montenegro | Contact Your Local Ford Distributor | |
| Slovakia | Contact Your Local Ford Distributor | |
| Slovenia | Contact Your Local Ford Distributor | |
| South Georgia | Contact Your Local Ford Distributor | |
| Spain | 900 80 70 90 | crcspain@ford.com |
| Sweden | 08-593 66 333 | fordkund@ford.com |
| Switzerland | 044 511 14 45 | assistch@ford.com |
| Turkey | Contact Your Local Ford Distributor | |
| Ukraine | Contact Your Local Ford Distributor | |
| United Kingdom | 020 3564 4444 | UKCRC1@ford.com |
| Country | Phone | |
|---|---|---|
| Anguilla | (313) 594-4857 | expcac@ford.com |
| Antigua | (313) 594-4857 | expcac@ford.com |
| Aruba | (313) 594-4857 | expcac@ford.com |
| Bahamas | (313) 594-4857 | expcac@ford.com |
| Barbados | (313) 594-4857 | expcac@ford.com |
| Bermuda | (313) 594-4857 | expcac@ford.com |
| Bonaire and St. Eustatius | (313) 594-4857 | expcac@ford.com |
| Cayman Islands | (313) 594-4857 | expcac@ford.com |
| Curacao | (313) 594-4857 | expcac@ford.com |
| Dominica | (313) 594-4857 | expcac@ford.com |
| Dominican Republic | (313) 594-4857 | expcac@ford.com |
| Grenada | (313) 594-4857 | expcac@ford.com |
| Haiti | (313) 594-4857 | expcac@ford.com |
| Jamaica | (313) 594-4857 | expcac@ford.com |
| Martinique | (313) 594-4857 | expcac@ford.com |
| Montserrat | (313) 594-4857 | expcac@ford.com |
| St. Kitts and Nevis | (313) 594-4857 | expcac@ford.com |
| St. Lucia | (313) 594-4857 | expcac@ford.com |
| St. Martin | (313) 594-4857 | expcac@ford.com |
| St. Vincent and the Grenadines | (313) 594-4857 | expcac@ford.com |
| Trinidad and Tobago | (313) 594-4857 | expcac@ford.com |
| Turks and Caicos | (313) 594-4857 | expcac@ford.com |
| British Virgin Islands | (313) 594-4857 | expcac@ford.com |
| Netherlands Antilles | (313) 594-4857 | expcac@ford.com |
| Belize | (313) 594-4857 | expcac@ford.com |
| Costa Rica | (313) 594-4857 | expcac@ford.com |
| El Salvador | (313) 594-4857 | expcac@ford.com |
| Guatemala | (313) 594-4857 | expcac@ford.com |
| Honduras | (313) 594-4857 | expcac@ford.com |
| Nicaragua | (313) 594-4857 | expcac@ford.com |
| Panama | (313) 594-4857 | expcac@ford.com |