This view of the Owner's Manual contains the very latest information, which may vary slightly from the printed Owner's Manual originally provided with your vehicle. It may also describe content that is not on or operates differently on your vehicle. Please consider the Owner's Manual originally provided with your vehicle as the primary source of information for your vehicle.
The information contained in this publication was correct at the time of release.In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation.No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.
Copyright © 2026 Ford Motor Company
Audio Unit - Vehicles With: Digital Audio Broadcast (DAB) Radio
WARNING:
Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. |
A Display: Shows the status of the current mode selected.B USB socket: Insert to play audio from a compatible external device or memory stick.C SET: Press the button to adjust the sound settings for bass, treble, balance and fade.D Seek up: Press the button to go to the next station up the radio frequency band. Press and hold the button to move quickly, then release to stop at the next available station. Seek down: Press the button to go to the next station down the radio frequency band. Press and hold the button to move quickly, then release to stop at the next available station. In Bluetooth audio and USB modes press the buttons to go to the next or previous track. D Dial and end call: Press the button to make and end a call. The steering wheel controls can also be used for this. See
Steering Wheel.
E Numeric keypad: Press the button to recall a previously stored station. To store a favorite station press and hold until the sound returns. F Clock: Press the button to select clock setup. G Information: Press the button to access more information if it does not fit the display. H TA: Press the button to turn traffic announcements on or off and cancel announcements during an active announcement. I On, Off and Volume: Press the button to switch the audio system on or off. Turn the dial to adjust the volume. J Microphone: Cell phone microphone. K MENU: Press the button to access different audio system features, depending on which mode has been selected. L PHONE:Press the button to access the phone feature of the SYNC system.M AUX: Press the button to access Bluetooth audio streaming, USB or Aux input playback. N RADIO: Press the button to select different radio bands. Press to cancel the menu or list browsing.O Cursor up and down: Press a button to scroll through on-screen choices. In radio mode press to manual tune.P OK, Play and Pause: Press the button to confirm on-screen selections. Press to play or pause during playback with compatible external devices. |
Set Button
This will allow you to adjust the sound settings, for example bass, treble, balance and fade.
- Press the SET button until the required setting is displayed.
- Use the up and down arrow buttons to select the required level.
- Press the OK button to confirm the new settings.
Radio Button
Press the RADIO button to select from the frequency bands available.
Press the button to return to radio reception when you have been listening to another source.
Station Tuning Control
Seek Tuning
Select a frequency band and briefly press the seek up or seek down button. Seek tuning will stop at the first radio station it locates.
Manual Tuning
Use the up and down arrow buttons to tune down or up the frequency band in small increments or press and hold to increment quickly, until you find a station you want to listen to.
Station Preset Buttons
This feature allows you to store your favorite stations. They can be recalled by selecting the appropriate frequency band and pressing one of the preset buttons.
- Select a frequency band.
- Tune to the station required.
- Press and hold one of the preset buttons. A progress bar and message will appear. When the progress bar completes the station has been stored. The audio unit will also mute momentarily as confirmation.
You can repeat this on each frequency band and for each preset button.
Note:
When you drive to another part of the country, stations that broadcast on alternative frequencies, and are stored on preset buttons, may be updated with the correct frequency and station name for that area.
Traffic Information Control
Many stations that broadcast on the FM frequency band have a TP code to signify that they carry traffic program information.
Turning Traffic Announcements On and Off
Before you can receive traffic announcements, you must press either the TA or TRAFFIC button. A TA display will appear to show the feature is switched on.
If you are already tuned to a station that broadcasts traffic information, TP will also be displayed. Otherwise the unit will search for a traffic program.
When traffic information is broadcast, it will automatically interrupt normal radio or device playback.
If a non-traffic station is selected or recalled using a preset button, the audio unit will remain on that station unless TA or TRAFFIC is turned off, then on again.
Note:
If traffic announcement is on and you select a preset or manual tune to a non traffic announcement station no traffic announcement will be heard.
Note:
When you are listening to a non traffic announcement station and turn traffic announcement off and on again a TP seek will occur.
Traffic Announcement Volume
Traffic announcements interrupt normal broadcasts at a preset minimum level that is usually louder than normal listening volumes.
To adjust the preset volume use the volume control to make the necessary adjustment during an incoming traffic announcement broadcast. The display will show the level selected.
Ending Traffic Announcements
The audio unit will return to normal operation at the end of each traffic announcement. To end the announcement prematurely, press TA or TRAFFIC during the announcement.
Note:
If you press TA or TRAFFIC at any other time it will switch all announcements off.
News Broadcasts
The audio unit may interrupt normal reception to broadcast news bulletins from stations on the FM frequency band, radio data system or other enhanced network linked stations.
The display will indicate there is an incoming announcement, during news broadcasts. When the audio unit interrupts for a news broadcast the preset volume level will be the same as traffic announcements.
- Press the MENU button.
- Scroll to the news option and turn on or off with the up and down arrow buttons.
- Press the OK button to return.
Alternative Frequencies
The majority of programs that broadcast on the FM frequency band have a program identification code, it can be recognized by audio units.
When your vehicle moves from one transmission area to another with the alternative frequencies tuning switched on, this function will search for the strongest station signal.
Under certain conditions, however, alternative frequencies tuning may temporarily disrupt normal reception.
When selected, the unit continually evaluates signal strength and, if a better signal becomes available, the unit will switch to that alternative. It mutes while it checks a list of alternative frequencies and if necessary, it will search once across the selected frequency band for a genuine alternative frequency.
It will restore radio reception when it finds one or if one is not found, the unit will return to the original stored frequency.
When selected, AF will appear in the display.
- Press the MENU button.
- Scroll to the AF option and turn to auto or off with the up and down arrow buttons.
- Press the OK button to return.
Regional Mode
Regional mode controls the behavior of alternative frequencies switching between regionally related networks of a parent broadcaster. A broadcaster may run a fairly large network across a large part of the country. At various times of the day this large network may be broken down into a number of smaller regional networks, typically centered on major towns or cities. When the network is not split into regional variants, the whole network caries the same programming.
Regional mode on: This prevents random alternative frequency switches when neighboring regional networks are not carrying the same programming.
Regional mode off: This allows a larger coverage area if neighboring regional networks are carrying the same programming, but can cause random alternative frequency switches if they are not.
- Press the MENU button.
- Scroll to the region option and turn on or off with the up and down arrow buttons.
- Press the OK button to return.
Phone
This section describes the functions and features of the Bluetooth cell phone hands free system.
The Bluetooth cell phone part of the system provides interaction with the audio system and your cell phone. It allows you to use the audio system to make and receive calls without having to hold your cell phone.
Note:
Using the system with the engine off will drain the battery.
Note:
As no common agreement exists, cell phone manufacturers are able to implement a variety of profiles in their Bluetooth devices. Because of this, an incompatibility can occur between the phone and hands free system, which in some cases may significantly degrade the system performance. To avoid this situation, only recommended phones should be used. To check if your cell phone is compatible, refer to the cell phone user manual or visit the regional Ford website.
Bluetooth Setup
Before you can use your cell phone with your vehicle it must be paired to the audio system.
The following procedure is required before an initial Bluetooth phone connection can be made.
Note:
Up to five Bluetooth devices can be paired to the system.
Note:
If there is an ongoing call when the phone in use is selected as the new active phone, the call is transferred to the vehicle audio system.
Note:
Even if connected to the system, your phone can still be used in the usual way.
Note:
If the ignition is switched off the phone call will remain in progress.
| Message | Description and Action |
|---|---|
ADD DEVICE |
|
SET PRIMARY |
|
LOAD PHONEBK |
|
Phonebook Downloading
If your phonebook was not downloaded during initial Bluetooth pairing follow this process:- Press the PHONE button and then keep pressing the MENU button to scroll to the load phonebook option.
- Press the OK button.
Deleting a Paired Device or Cell Phone
To remove a paired device follow this process:- Press the PHONE button and then keep pressing the MENU button to scroll to the delete device option.
- Press the OK button. The first paired device name will be shown. Scroll to the required device name using the up and down arrow buttons. Select delete all to erase all paired devices.
- Press the OK button multiple times to remove the device from the audio unit.
Privacy Mode
You can transfer a call from hands free to private mode during an active call.
Press the MENU button until the privacy option appears, then press the OK button to transfer. To return to hands free mode, press the dial button.
Phone Menu Options
Press the PHONE button to select phone mode. Press the PHONE button again to display information such as phone name, signal strength and battery level.
When in phone mode, press the MENU button to scroll through the various phone options.
| Phone options |
|---|
REDIAL |
PHONEBOOK |
CALL HISTORY |
ADD DEVICE |
SEL DEVICE |
SET PRIMARY |
DEL DEVICE |
BT |
BT OFF |
LOAD PHONEBK |
Press the OK button to select the required option, and use the up and down arrows to change features.
Making and Receiving Calls
Outgoing calls can be made by:- Entering a number using the numeric keypad.
- Selecting a contact from the downloaded phonebook.
- Selecting a number or contact from the call history log.
- Using quick dial by pressing one of the radio preset buttons.
- Using the redial function.
- Using the cell phone.
- Pressing the call pickup button on the audio unit.
- Using the cell phone.
Calls can be rejected using the end call button on the audio unit, or by using the cell phone directly.
USB
Note:
Only use USB Mass-Storage device compliant devices.
Note:
Always switch your audio unit to a different source (for example the radio) before unplugging the USB device.
Note:
Do not install or connect USB hubs or splitters.
Note:
The system is only designed to recognize and read suitable audio files from a USB device that conforms to the USB Mass-Storage device class or an iPod. Not all available USB devices can be guaranteed to function with the system.
Note:
It is possible to connect compatible devices with a trailing USB lead as well as those that plug into the USB socket directly (for example USB memory sticks and pen drives).
Note:
Some USB devices with a higher power consumption may not be compatible (for example some larger hard drives).
Note:
Access time to read the files on the external device will vary depending upon factors such as the file structure, size and device content.
The audio unit supports a range of external devices. Once connected, control of the external device is possible via the audio unit.
Operating the USB Device
Connect the device to the audio unit.
Select the USB device as the audio source by pressing the AUX button until the USB screen appears in the display. After first connecting the USB device, the first track within the first folder will start to play automatically. Following audio source switching, the position of playback on the USB device is remembered.
Press the seek up and down keys to skip forward or backward through tracks. Press and hold to fast forward and reverse through the track.
| Message | Description |
|---|---|
AUTOPL | USB playback will start automatically when you connect a compatible device. To turn this feature off, select this option and turn off using the menu function. |
iPod
Connect the iPod to the audio unit.
Select the iPod as the audio source by pressing the AUX button until the iPod option appears in the display. After first connecting the iPod, the first track within the first folder will start to play automatically. Following audio source switching, the position of playback on the iPod is remembered.
Press the seek up and down keys to skip backward and forward through tracks.
Press and hold the seek keys to enable fast rewind or fast forward through track content.
Various functions may be controlled from the audio unit including:- Next and previous track select.
- Track seek.
- Shuffle.
- Repeat.
Bluetooth Audio Streaming
Compatible Bluetooth devices can be connected to the audio unit to playback using the vehicle audio system.
Select the device as the audio source by pressing the AUX button until the Bluetooth audio option appears in the display.
The device playback can be controlled using the audio unit buttons play, pause, next and previous track.
Note:
Make sure the device is paired before using this feature.
Declaration of Conformity
Hereby, Visteon Corporation, declares that this Bluetooth enabled car radio is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
- Please note that Ford will not respond to individual feedback.
- Please only provide detailed feedback regarding any inaccuracies in the content or any missing content in the Owner's Manual.
- Your feedback will be investigated and any necessary changes will be updated in the online Owner's Manual.
- Please do not submit any vehicle related feedback. To submit feedback related to your vehicle, please click the link to find the correct contact information for your market.
Your input is valuable in helping us improve our Owner's Manual. Thank you for taking the time to provide your feedback.
North America
| Country | Phone | |
|---|---|---|
| United States | 1-800-392-3673 (FORD) | |
| Canada | 1-800-565-3673 (FORD) | |
| Mexico | 1-800-719-8466 | |
| Guam | 1-800-392-3673 (FORD) | |
| North Mariana Islands | apemcrc@ford.com | |
| Puerto Rico | (800) 841-3673 | prcac@ford.com |
| US Virgin Islands | (800) 841-3673 | prcac@ford.com |
IMG
| Country | Phone | |
|---|---|---|
| Algeria | nafcrc@ford.com | |
| Angola | ssacrc@ford.com | |
| Benin | ssacrc@ford.com | |
| Botswana | ssacrc@ford.com | |
| Burkina FASO | ssacrc@ford.com | |
| Burundi | ssacrc@ford.com | |
| Cameroon | ssacrc@ford.com | |
| Cape Verde | ssacrc@ford.com | |
| Central African Republic | ssacrc@ford.com | |
| Chad | ssacrc@ford.com | |
| Comoros | ssacrc@ford.com | |
| Dem Republic of Congo | ssacrc@ford.com | |
| Djibuti | ssacrc@ford.com | |
| Egypt | nafcrc@ford.com | |
| Equitorial Guinea | ssacrc@ford.com | |
| Eritrea | ssacrc@ford.com | |
| Ethiopia | ssacrc@ford.com | |
| Gabon | ssacrc@ford.com | |
| Gambia | ssacrc@ford.com | |
| Ghana | ssacrc@ford.com | |
| Guinea | ssacrc@ford.com | |
| Guinea-Bissau | ssacrc@ford.com | |
| Ivory Coast | ssacrc@ford.com | |
| Kenya | ssacrc@ford.com | |
| Liberia | ssacrc@ford.com | |
| Libya | nafcrc@ford.com | |
| Madagascar | ssacrc@ford.com | |
| Malawi | ssacrc@ford.com | |
| Mauritania | ssacrc@ford.com | |
| Mauritius | ssacrc@ford.com | |
| Morocco | nafcrc@ford.com | |
| Mozambique | ssacrc@ford.com | |
| Namibia | ssacrc@ford.com | |
| Niger | ssacrc@ford.com | |
| Nigeria | ssacrc@ford.com | |
| Republic of Congo | ssacrc@ford.com | |
| Rwanda | ssacrc@ford.com | |
| Sao Tome and Principe | ssacrc@ford.com | |
| Senegal | ssacrc@ford.com | |
| Sychelles | ssacrc@ford.com | |
| Sierra Leone | ssacrc@ford.com | |
| South Africa | 860011022 | fordcrc2@ford.com |
| South Sudan | ssacrc@ford.com | |
| Swaziland | ssacrc@ford.com | |
| Tanzania | ssacrc@ford.com | |
| Togo | ssacrc@ford.com | |
| Tunisia | nafcrc@ford.com | |
| Uganda | ssacrc@ford.com | |
| Zambia | ssacrc@ford.com | |
| Zimbabwe | ssacrc@ford.com | |
| American Somoa | apemcrc@ford.com | |
| Australia | (13 FORD) 13 3673 | foacust1@ford.com |
| Bangladesh | apemcrc@ford.com | |
| Bhutan | apemcrc@ford.com | |
| Brunei | apemcrc@ford.com | |
| Cambodia | apemcrc@ford.com | |
| Fiji | apemcrc@ford.com | |
| French Polynesia | apemcrc@ford.com | |
| India | apemcrc@ford.com | |
| Indonesia | apemcrc@ford.com | |
| Japan | apemcrc@ford.com | |
| Laos | apemcrc@ford.com | |
| Macao | apemcrc@ford.com | |
| Malaysia | apemcrc@ford.com | |
| Marshall Islands | apemcrc@ford.com | |
| Mongolia | apemcrc@ford.com | |
| Myanmar | apemcrc@ford.com | |
| Nepal | apemcrc@ford.com | |
| New Caledonia | apemcrc@ford.com | |
| New Zealand | 0800 367 369 (FORDNZ) | fnzcust@ford.com |
| Pakistan | apemcrc@ford.com | |
| Palau | apemcrc@ford.com | |
| Papua New Guinea | apemcrc@ford.com | |
| Philippines | 02-88669408 | emailus@ford.com |
| Singapore | apemcrc@ford.com | |
| South Korea | 82-2-1600-6003 | infokr1@ford.com |
| Sri Lanka | apemcrc@ford.com | |
| Tahiti | apemcrc@ford.com | |
| Thailand | 1383 | fordthai@ford.com |
| Timor Leste | apemcrc@ford.com | |
| Vanuatu | apemcrc@ford.com | |
| Vietnam | 1800588888 | fordvn@ford.com |
| Wallis and Futuna | apemcrc@ford.com | |
| Western Somoa | apemcrc@ford.com | |
| Afghanistan | menacac@ford.com | |
| Bahrain | menacac@ford.com | |
| Iraq | menacac@ford.com | |
| Israel | 08-9139995 | service1@kelekmotors.co.il |
| Jordan | menacac@ford.com | |
| Kuwait | 965 1 898900 | menacac@ford.com |
| Lebanon | menacac@ford.com | |
| Oman | menacac@ford.com | |
| Qatar | menacac@ford.com | |
| Saudi Arabia | 8008443673 | menacac@ford.com |
| Syria | menacac@ford.com | |
| United Arab Emirates | 80004441066 | menacac@ford.com |
| Yemen | menacac@ford.com |
Greater China
| Country | Phone | |
|---|---|---|
| China-Imported Vehicles | 400-690-1886 | |
| China-CAF | 951995 | |
| China-JMC | 400-003-1111 | |
| China-Lincoln | 400-988-6789 | |
| Taiwan | 0800-032100 | |
| Hong Kong | (852) 3768-4898 |
South America
| Country | Phone | |
|---|---|---|
| Argentina | 0800-888-3673 | |
| Bolivia | Contact Your Local Ford Distributor | |
| Brazil | 0800-703-3673 | central@ford.com |
| Chile | Contact Your Local Ford Distributor | |
| Colombia | Contact Your Local Ford Distributor | |
| Ecuador | Contact Your Local Ford Distributor | |
| French Guiana | Contact Your Local Ford Distributor | |
| Guyana | Contact Your Local Ford Distributor | |
| Paraguay | Contact Your Local Ford Distributor | |
| Peru | Contact Your Local Ford Distributor | |
| Suriname | Contact Your Local Ford Distributor | |
| Uruguay | Contact Your Local Ford Distributor | |
| Venezuela | Contact Your Local Ford Distributor |
Europe
| Country | Phone | |
|---|---|---|
| Albania | Contact Your Local Ford Distributor | |
| Andorra | Contact Your Local Ford Distributor | |
| Armenia | Contact Your Local Ford Distributor | |
| Austria | 01 20 609 2424 | kundenz@ford.com |
| Azerbaijan | Contact Your Local Ford Distributor | |
| Belarus | Contact Your Local Ford Distributor | |
| Belgium | 32 2 700 67 76 | custfobe@ford.com |
| Bosnia | Contact Your Local Ford Distributor | |
| Bulgaria | Contact Your Local Ford Distributor | |
| Croatia | Contact Your Local Ford Distributor | |
| Cyprus | Contact Your Local Ford Distributor | |
| Czech Republic | 800 3673 29 | zakaznik@ford.com |
| Denmark | 43 68 2000 | crcdk@ford.com |
| Estonia | 372 6710 060 | ford@infoauto.ee |
| Falkland Islands | Contact Your Local Ford Distributor | |
| Finland | 09 725 22022 | palvelut@ford.com |
| France | 0800 005 005 | crcfr@ford.com |
| Georgia | Contact Your Local Ford Distributor | |
| Germany | 0221 9999 2 999 | kunden@ford.com |
| Girbraltar | Contact Your Local Ford Distributor | |
| Greece | 216 900 88 99 | info11@ford.com |
| Hungary | +36 1 7777 555 | Contact Your Local Ford Distributor |
| Iceland | Contact Your Local Ford Distributor | |
| Ireland | 1800 771 199 | crcirela@ford.com |
| Italy | 800 22 44 33 | tu@ford.com |
| Kazakhstan | Contact Your Local Ford Distributor | |
| Latvia | +371 67303020 | |
| Liechtenstein | Contact Your Local Ford Distributor | |
| Lithuania | 370 5216 8226 | forduzklausos@inchcape.lt |
| Luxembourg | +352 248 71 800 | custfobe@ford.com |
| Macedonia | Contact Your Local Ford Distributor | |
| Malta | Contact Your Local Ford Distributor | |
| Moldova | Contact Your Local Ford Distributor | |
| Monaco | Contact Your Local Ford Distributor | |
| Montenegro | Contact Your Local Ford Distributor | |
| Netherlands | 70 7703 777 | klanten@ford.com |
| Norway | 47 66819739 | infonor@ford.com |
| Poland | 48 22 522 27 27 | kontakty@ford.com |
| Portugal | 800 210 373 | clientes@ford.com |
| Romania | 40 312298798 | crcro@ford.com |
| Russia | Contact Your Local Ford Distributor | |
| San Marino | Contact Your Local Ford Distributor | |
| Serbia | Contact Your Local Ford Distributor | |
| Serbia and Montenegro | Contact Your Local Ford Distributor | |
| Slovakia | Contact Your Local Ford Distributor | |
| Slovenia | Contact Your Local Ford Distributor | |
| South Georgia | Contact Your Local Ford Distributor | |
| Spain | 900 80 70 90 | crcspain@ford.com |
| Sweden | 08-593 66 333 | fordkund@ford.com |
| Switzerland | 044 511 14 45 | assistch@ford.com |
| Turkey | Contact Your Local Ford Distributor | |
| Ukraine | Contact Your Local Ford Distributor | |
| United Kingdom | 020 3564 4444 | UKCRC1@ford.com |
Caribbean and Central America
| Country | Phone | |
|---|---|---|
| Anguilla | (313) 594-4857 | expcac@ford.com |
| Antigua | (313) 594-4857 | expcac@ford.com |
| Aruba | (313) 594-4857 | expcac@ford.com |
| Bahamas | (313) 594-4857 | expcac@ford.com |
| Barbados | (313) 594-4857 | expcac@ford.com |
| Bermuda | (313) 594-4857 | expcac@ford.com |
| Bonaire and St. Eustatius | (313) 594-4857 | expcac@ford.com |
| Cayman Islands | (313) 594-4857 | expcac@ford.com |
| Curacao | (313) 594-4857 | expcac@ford.com |
| Dominica | (313) 594-4857 | expcac@ford.com |
| Dominican Republic | (313) 594-4857 | expcac@ford.com |
| Grenada | (313) 594-4857 | expcac@ford.com |
| Haiti | (313) 594-4857 | expcac@ford.com |
| Jamaica | (313) 594-4857 | expcac@ford.com |
| Martinique | (313) 594-4857 | expcac@ford.com |
| Montserrat | (313) 594-4857 | expcac@ford.com |
| St. Kitts and Nevis | (313) 594-4857 | expcac@ford.com |
| St. Lucia | (313) 594-4857 | expcac@ford.com |
| St. Martin | (313) 594-4857 | expcac@ford.com |
| St. Vincent and the Grenadines | (313) 594-4857 | expcac@ford.com |
| Trinidad and Tobago | (313) 594-4857 | expcac@ford.com |
| Turks and Caicos | (313) 594-4857 | expcac@ford.com |
| British Virgin Islands | (313) 594-4857 | expcac@ford.com |
| Netherlands Antilles | (313) 594-4857 | expcac@ford.com |
| Belize | (313) 594-4857 | expcac@ford.com |
| Costa Rica | (313) 594-4857 | expcac@ford.com |
| El Salvador | (313) 594-4857 | expcac@ford.com |
| Guatemala | (313) 594-4857 | expcac@ford.com |
| Honduras | (313) 594-4857 | expcac@ford.com |
| Nicaragua | (313) 594-4857 | expcac@ford.com |
| Panama | (313) 594-4857 | expcac@ford.com |