Item | Description |
---|---|
Language | Set the language. |
Measurement Units | Set the distance unit. |
Temperature Units | Set the temperature unit. |
Touchscreen Beep | Switch touchscreen tones on and off. |
Automatic System Updates | Switch automatic updates on and off. |
About SYNC | View information about the system and software. |
Software Licenses | View information about the software license. |
Master Reset | Reset all settings to factory levels.1 |
Item | Description |
---|---|
Brightness | Adjust the display brightness.2 |
Mode | Set a light background, a dark background or have the system adjust the background based on how dark it is. |
Display Off | Switch the display off.3 |
Auto Dim | Have the system adjust the display brightness based on how dark it is. |
Background | Set the background. |
Calm Screen | View less information in the display. |
Item | Description |
---|---|
Reset All | Reset all sound settings to factory levels. |
Treble | Adjust treble frequency sounds. |
Midrange | Adjust mid-range frequency sounds. |
Bass | Adjust bass frequency sounds. |
Balance / Fade | Adjust the sound ratio from side to side and front to rear. |
Speed Compensated Volume | Adjust the amount that the volume increases as your vehicle speed increases. |
Occupancy Mode | Optimize sound for certain seating positions. |
Sound Mode | Switch stereo and surround sound on and off. |
Item | Description |
---|---|
Podcast Speed | Adjust the playback speed of podcasts on some iOS devices. |
Audiobook Speed | Adjust the playback speed of audiobooks on some iOS devices. |
Cover Art Priority | Displays the cover art from the files on your device. If the files on your device do not contain cover art, the system displays Gracenote cover art. |
Gracenote® Management | Switch the provision of metadata from Gracenote on and off. |
Gracenote® Database Info | View information about Gracenote. |
Device Information | View information about your media player software license. |
Reset Media Index | Delete the metadata that the system holds about the files on your device to allow re-indexing. |
Item | Submenu Item |
---|---|
Clock Format | Set how time displays. |
Auto Time Zone Update | Set the clock to adjust to time zone changes. |
Reset Clock to GPS Time | Set the clock to adjust GPS satellite changes. |
Item | Description |
---|---|
Bluetooth | Switch Bluetooth on and off. |
Item | Description |
---|---|
View Devices | Manage your devices. |
Add a Bluetooth Device | Add a device. |
Connect | Connect a device. |
Disconnect | Disconnect a device. |
Device Information | View information about your device. |
Make Favorite | Select a preferred device. |
Delete | Delete a device. |
Manage Contacts | Manage your phonebook and contacts. |
Auto-Download Contacts | Switch automatic phonebook download on. |
Sort By: | Set your contacts to display alphabetically by forename or by surname. |
Re-download Contacts | Manually download your phonebook. |
Delete Contacts | Delete your phonebook from the system. |
Set Phone Ringtone | Manage device tones. |
No Ringtone | Mute the ring tone of your cell phone. |
Use Phone Ringtone | View and select the ring tone for incoming calls. You can select the ring tone on your phone or one of the system ring tones. |
Text Messaging | Switch text messaging on and off. |
No Tone (Silence) | Switch text message notification tones on and off. |
Voice Readout | Switch text message voice notification on and off. |
Roaming Warning | Switch roaming notification on and off. |
Low Battery Notification | Switch low battery notification on and off. |
Item | Description |
---|---|
Emergency Assistance | Switch Emergency Assistance on and off. |
Set Emergency Contacts | Set emergency contacts from your phonebook. |
Item | Description |
---|---|
Radio Text | View information about the current radio broadcast. |
Autoset Presets (AST) | Refresh the six strongest FM radio stations in your current location to the preset bank where the current radio station is stored. |
Service Linking | Have the system switch to FM if DAB is not available. |
Alternate frequency | Have the system tune to a different frequency for the same radio station with a stronger signal. |
News Announcements | Have news announcements interrupt the current audio source. |
Item | Description |
---|---|
Map Preferences | Adjust your map preferences. |
3D City Model | Display three-dimensional buildings on the map. |
Breadcrumbs | Display white dots on the map to represent your previous route. |
POI Icons | Display point of interest icons on the map. |
Select POIs | Select which point of interest categories display on the map. |
Item | Description |
---|---|
Route Preferences | Adjust your route preferences. |
Preferred Route | Select the shortest, fastest or most eco friendly route. |
Always Use ___ Route | Bypass route selection in destination programming. The system only calculates one route based on your preferred route setting. |
Automatically Find Parking | The system searches for and displays available parking locations as you approach your destination. |
Eco Time Penalty | Select a level of cost for the calculated eco friendly route. The higher the setting, the longer the system allows for the route. |
Dynamic Route Guidance | Switch whether the system considers traffic information when planning a route on or off.4 |
Navigation Preferences | Adjust your navigation preferences. |
Guidance Prompts | Select voice and tones, only voice or only tones. |
Hazard Spot Warning | Adjust how the system alerts you to hazards or switch alerts off.5 |
Item | Description |
---|---|
Enable Mobile Apps | Enable or disable the use of mobile apps on the system. Disabling mobile apps in the settings menu disables automatic updates and the use of mobile apps on the system. |
Enable Mobile Apps via USB | |
Update Mobile Apps | Provides information on the current state of available app updates. |
All Apps | Grant or deny permissions to all apps at once. |
Item | Description |
---|---|
System Wi-Fi | Adjust your Wi-Fi preferences. |
View Available Networks | Select from the list of available Wi-Fi networks. |
Wi-Fi Availability Notification | Select to switch notifications on and off. |
Item | Description |
---|---|
Camera Settings | Adjust the rear camera preferences. |
Rear Camera Delay | You can enable or disable this option using the slider. When this option is on, the rear view camera display is shown for a short time after you shift the vehicle into drive. |
Active Park Assist | Allows you to switch the park aid feature on and off from the rear view camera screen. |
Enhanced Park Aids | Displays a visual indication when the reverse sensing system detects an object. |
Item | Description |
---|---|
Advanced Mode | Enable this option to remove additional voice prompts and confirmations. |
Phone Confirmation | Enable this option to have the system confirm a contacts name with you before making a call. |
Voice Command List | Enable this option to have the system display a list of available voice commands when the voice button is pressed. |
Your input is valuable in helping us improve our Owner's Manual. Thank you for taking the time to provide your feedback.
Country | Phone | |
---|---|---|
United States | 1-800-392-3673 (FORD) | |
Canada | 1-800-565-3673 (FORD) | |
Mexico | 1-800-719-8466 | |
Guam | 1-800-392-3673 (FORD) | |
North Mariana Islands | apemcrc@ford.com | |
Puerto Rico | (800) 841-3673 | prcac@ford.com |
US Virgin Islands | (800) 841-3673 | prcac@ford.com |
Country | Phone | |
---|---|---|
Algeria | nafcrc@ford.com | |
Angola | ssacrc@ford.com | |
Benin | ssacrc@ford.com | |
Botswana | ssacrc@ford.com | |
Burkina FASO | ssacrc@ford.com | |
Burundi | ssacrc@ford.com | |
Cameroon | ssacrc@ford.com | |
Cape Verde | ssacrc@ford.com | |
Central African Republic | ssacrc@ford.com | |
Chad | ssacrc@ford.com | |
Comoros | ssacrc@ford.com | |
Dem Republic of Congo | ssacrc@ford.com | |
Djibuti | ssacrc@ford.com | |
Egypt | nafcrc@ford.com | |
Equitorial Guinea | ssacrc@ford.com | |
Eritrea | ssacrc@ford.com | |
Ethiopia | ssacrc@ford.com | |
Gabon | ssacrc@ford.com | |
Gambia | ssacrc@ford.com | |
Ghana | ssacrc@ford.com | |
Guinea | ssacrc@ford.com | |
Guinea-Bissau | ssacrc@ford.com | |
Ivory Coast | ssacrc@ford.com | |
Kenya | ssacrc@ford.com | |
Liberia | ssacrc@ford.com | |
Libya | nafcrc@ford.com | |
Madagascar | ssacrc@ford.com | |
Malawi | ssacrc@ford.com | |
Mauritania | ssacrc@ford.com | |
Mauritius | ssacrc@ford.com | |
Morocco | nafcrc@ford.com | |
Mozambique | ssacrc@ford.com | |
Namibia | ssacrc@ford.com | |
Niger | ssacrc@ford.com | |
Nigeria | ssacrc@ford.com | |
Republic of Congo | ssacrc@ford.com | |
Rwanda | ssacrc@ford.com | |
Sao Tome and Principe | ssacrc@ford.com | |
Senegal | ssacrc@ford.com | |
Sychelles | ssacrc@ford.com | |
Sierra Leone | ssacrc@ford.com | |
South Africa | 860011022 | fordcrc2@ford.com |
South Sudan | ssacrc@ford.com | |
Swaziland | ssacrc@ford.com | |
Tanzania | ssacrc@ford.com | |
Togo | ssacrc@ford.com | |
Tunisia | nafcrc@ford.com | |
Uganda | ssacrc@ford.com | |
Zambia | ssacrc@ford.com | |
Zimbabwe | ssacrc@ford.com | |
American Somoa | apemcrc@ford.com | |
Australia | (13 FORD) 13 3673 | foacust1@ford.com |
Bangladesh | apemcrc@ford.com | |
Bhutan | apemcrc@ford.com | |
Brunei | apemcrc@ford.com | |
Cambodia | apemcrc@ford.com | |
Fiji | apemcrc@ford.com | |
French Polynesia | apemcrc@ford.com | |
India | apemcrc@ford.com | |
Indonesia | apemcrc@ford.com | |
Japan | apemcrc@ford.com | |
Laos | apemcrc@ford.com | |
Macao | apemcrc@ford.com | |
Malaysia | apemcrc@ford.com | |
Marshall Islands | apemcrc@ford.com | |
Mongolia | apemcrc@ford.com | |
Myanmar | apemcrc@ford.com | |
Nepal | apemcrc@ford.com | |
New Caledonia | apemcrc@ford.com | |
New Zealand | 0800 367 369 (FORDNZ) | fnzcust@ford.com |
Pakistan | apemcrc@ford.com | |
Palau | apemcrc@ford.com | |
Papua New Guinea | apemcrc@ford.com | |
Philippines | 02-88669408 | emailus@ford.com |
Singapore | apemcrc@ford.com | |
South Korea | 82-2-1600-6003 | infokr1@ford.com |
Sri Lanka | apemcrc@ford.com | |
Tahiti | apemcrc@ford.com | |
Thailand | 1383 | fordthai@ford.com |
Timor Leste | apemcrc@ford.com | |
Vanuatu | apemcrc@ford.com | |
Vietnam | 1800588888 | fordvn@ford.com |
Wallis and Futuna | apemcrc@ford.com | |
Western Somoa | apemcrc@ford.com | |
Afghanistan | menacac@ford.com | |
Bahrain | menacac@ford.com | |
Iraq | menacac@ford.com | |
Israel | 08-9139995 | service1@kelekmotors.co.il |
Jordan | menacac@ford.com | |
Kuwait | 965 1 898900 | menacac@ford.com |
Lebanon | menacac@ford.com | |
Oman | menacac@ford.com | |
Qatar | menacac@ford.com | |
Saudi Arabia | 8008443673 | menacac@ford.com |
Syria | menacac@ford.com | |
United Arab Emirates | 80004441066 | menacac@ford.com |
Yemen | menacac@ford.com |
Country | Phone | |
---|---|---|
China-Imported Vehicles | 400-690-1886 | |
China-CAF | 951995 | |
China-JMC | 400-003-1111 | |
China-Lincoln | 400-988-6789 | |
Taiwan | 0800-032100 | |
Hong Kong | (852) 3768-4898 |
Country | Phone | |
---|---|---|
Argentina | 0800-888-3673 | |
Bolivia | Contact Your Local Ford Distributor | |
Brazil | 0800-703-3673 | central@ford.com |
Chile | Contact Your Local Ford Distributor | |
Colombia | Contact Your Local Ford Distributor | |
Ecuador | Contact Your Local Ford Distributor | |
French Guiana | Contact Your Local Ford Distributor | |
Guyana | Contact Your Local Ford Distributor | |
Paraguay | Contact Your Local Ford Distributor | |
Peru | Contact Your Local Ford Distributor | |
Suriname | Contact Your Local Ford Distributor | |
Uruguay | Contact Your Local Ford Distributor | |
Venezuela | Contact Your Local Ford Distributor |
Country | Phone | |
---|---|---|
Albania | Contact Your Local Ford Distributor | |
Andorra | Contact Your Local Ford Distributor | |
Armenia | Contact Your Local Ford Distributor | |
Austria | 01 20 609 2424 | kundenz@ford.com |
Azerbaijan | Contact Your Local Ford Distributor | |
Belarus | Contact Your Local Ford Distributor | |
Belgium | 32 2 700 67 76 | custfobe@ford.com |
Bosnia | Contact Your Local Ford Distributor | |
Bulgaria | Contact Your Local Ford Distributor | |
Croatia | Contact Your Local Ford Distributor | |
Cyprus | Contact Your Local Ford Distributor | |
Czech Republic | 800 3673 29 | zakaznik@ford.com |
Denmark | 43 68 2000 | crcdk@ford.com |
Estonia | 372 6710 060 | ford@infoauto.ee |
Falkland Islands | Contact Your Local Ford Distributor | |
Finland | 09 725 22022 | palvelut@ford.com |
France | 0800 005 005 | crcfr@ford.com |
Georgia | Contact Your Local Ford Distributor | |
Germany | 0221 9999 2 999 | kunden@ford.com |
Girbraltar | Contact Your Local Ford Distributor | |
Greece | 216 900 88 99 | info11@ford.com |
Hungary | +36 1 7777 555 | Contact Your Local Ford Distributor |
Iceland | Contact Your Local Ford Distributor | |
Ireland | 1800 771 199 | crcirela@ford.com |
Italy | 800 22 44 33 | tu@ford.com |
Kazakhstan | Contact Your Local Ford Distributor | |
Latvia | +371 67303020 | |
Liechtenstein | Contact Your Local Ford Distributor | |
Lithuania | 370 5216 8226 | forduzklausos@inchcape.lt |
Luxembourg | +352 248 71 800 | custfobe@ford.com |
Macedonia | Contact Your Local Ford Distributor | |
Malta | Contact Your Local Ford Distributor | |
Moldova | Contact Your Local Ford Distributor | |
Monaco | Contact Your Local Ford Distributor | |
Montenegro | Contact Your Local Ford Distributor | |
Netherlands | 70 7703 777 | klanten@ford.com |
Norway | 47 66819739 | infonor@ford.com |
Poland | 48 22 522 27 27 | kontakty@ford.com |
Portugal | 800 210 373 | clientes@ford.com |
Romania | 40 312298798 | crcro@ford.com |
Russia | Contact Your Local Ford Distributor | |
San Marino | Contact Your Local Ford Distributor | |
Serbia | Contact Your Local Ford Distributor | |
Serbia and Montenegro | Contact Your Local Ford Distributor | |
Slovakia | Contact Your Local Ford Distributor | |
Slovenia | Contact Your Local Ford Distributor | |
South Georgia | Contact Your Local Ford Distributor | |
Spain | 900 80 70 90 | crcspain@ford.com |
Sweden | 08-593 66 333 | fordkund@ford.com |
Switzerland | 044 511 14 45 | assistch@ford.com |
Turkey | Contact Your Local Ford Distributor | |
Ukraine | Contact Your Local Ford Distributor | |
United Kingdom | 020 3564 4444 | UKCRC1@ford.com |
Country | Phone | |
---|---|---|
Anguilla | (313) 594-4857 | expcac@ford.com |
Antigua | (313) 594-4857 | expcac@ford.com |
Aruba | (313) 594-4857 | expcac@ford.com |
Bahamas | (313) 594-4857 | expcac@ford.com |
Barbados | (313) 594-4857 | expcac@ford.com |
Bermuda | (313) 594-4857 | expcac@ford.com |
Bonaire and St. Eustatius | (313) 594-4857 | expcac@ford.com |
Cayman Islands | (313) 594-4857 | expcac@ford.com |
Curacao | (313) 594-4857 | expcac@ford.com |
Dominica | (313) 594-4857 | expcac@ford.com |
Dominican Republic | (313) 594-4857 | expcac@ford.com |
Grenada | (313) 594-4857 | expcac@ford.com |
Haiti | (313) 594-4857 | expcac@ford.com |
Jamaica | (313) 594-4857 | expcac@ford.com |
Martinique | (313) 594-4857 | expcac@ford.com |
Montserrat | (313) 594-4857 | expcac@ford.com |
St. Kitts and Nevis | (313) 594-4857 | expcac@ford.com |
St. Lucia | (313) 594-4857 | expcac@ford.com |
St. Martin | (313) 594-4857 | expcac@ford.com |
St. Vincent and the Grenadines | (313) 594-4857 | expcac@ford.com |
Trinidad and Tobago | (313) 594-4857 | expcac@ford.com |
Turks and Caicos | (313) 594-4857 | expcac@ford.com |
British Virgin Islands | (313) 594-4857 | expcac@ford.com |
Netherlands Antilles | (313) 594-4857 | expcac@ford.com |
Belize | (313) 594-4857 | expcac@ford.com |
Costa Rica | (313) 594-4857 | expcac@ford.com |
El Salvador | (313) 594-4857 | expcac@ford.com |
Guatemala | (313) 594-4857 | expcac@ford.com |
Honduras | (313) 594-4857 | expcac@ford.com |
Nicaragua | (313) 594-4857 | expcac@ford.com |
Panama | (313) 594-4857 | expcac@ford.com |