WARNING   WARNING:  It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and seatbelts. Make sure everyone in your vehicle is in a seat and properly using a seatbelt. Failure to follow this warning could result in serious personal injury or death.
WARNING   WARNING:  Make sure that you fully close the liftgate to prevent exhaust fumes from entering your vehicle. If you are unable to fully close the tailgate, open the air vents or the windows to allow fresh air to enter your vehicle. Failure to follow this instruction could result in personal injury or death.
WARNING   WARNING:  Make sure that you fully close the liftgate to prevent passengers and cargo from falling out. Failure to follow this instruction could result in personal injury or death.
WARNING   WARNING:  Keep keys out of reach of children. Do not allow children to operate or play near an open or moving power liftgate. You should supervise the operation of the power liftgate at all times.

Note:   Make sure that you close the liftgate before operating or moving your vehicle, especially in an enclosure, like a garage or a parking structure.This could damage the liftgate and its components.
Note:   Do not hang anything, for example a bike rack, from the glass or liftgate.This could damage the liftgate and its components.
The liftgate only operates with the transmission in park (P).
Three warning tones sound once as the liftgate begins to power close. Five short chimes indicate a problem with the open or close request, caused by:
  • The ignition is on and the transmission is not in park (P).
  • The battery voltage is below the minimum operating voltage.
  • The vehicle speed is at or above 1 km/h (1 mph).
If the liftgate starts to close after it has fully opened, this indicates there may be excessive weight on the liftgate or a possible strut failure. A repetitive chime sounds and the liftgate closes under control. Remove any excessive weight from the liftgate. If the liftgate continues to close after opening, have the system checked by an authorized dealer.
Opening and Closing the Liftgate
WARNING   WARNING:  Make sure all persons are clear of the power liftgate area before using the power liftgate control.

Note:   Make sure the area behind your vehicle is free from obstruction and that there is enough room for you to operate the liftgate.Make sure the area behind your vehicle is free from obstruction and that there is enough room for you to operate the liftgate.This could damage the liftgate and its components.
Note:   Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate.
Note:   Do not leave the liftgate open when you are driving.This could damage the liftgate and its components.
Remote Control
Liftgate Ajar  Press the button twice within a few seconds.
Outside Control Button
Opening the Liftgate
  1. Unlock the liftgate with the remote control or power door unlock control.If an intelligent access key is within 1 m (3 ft) of the liftgate, the liftgate unlocks when you press the liftgate release button.
Opening and Closing the Liftgate
  1. Press and release the liftgate control button.
Note:   Allow the power system to open the liftgate. Manually pushing or pulling the liftgate may activate the system’s obstacle detection and stop the power operation or reverse its direction, replicate a strut failure, or damage mechanical components.
Stopping the Liftgate Movement
Note:   Do not apply sudden excessive force to the liftgate while it is in motion.This could damage the power liftgate and its components.
You can stop the liftgate from moving by doing any of the following:
  • Pressing the liftgate control button.
  • Pressing the liftgate button on the remote control twice.
  • Pressing the liftgate button on the instrument panel.
  • Moving your foot under and away from the center rear bumper in a single-kick motion.*
*This method only works for vehicles with the hands-free feature.
Setting the Liftgate Open Height
  1. Open the liftgate.
  1. Stop the liftgate by pressing the control button on the liftgate when it reaches the desired height.
Note:   When the liftgate has stopped moving, you can also manually move it to the desired height.
  1. Press and hold the liftgate control button on the liftgate until a tone sounds, indicating programming is complete.
Note:   You can only use the liftgate control button to program the height.
Note:   You cannot program the height if the liftgate position is too low.
 The new open liftgate height is recalled when the power liftgate is opened. To change the programmed height, repeat the above procedure. Once you open the power liftgate, you can manually move it to a different height.You can fully open the liftgate by manually pushing it upward to the maximum open position.
Note:   The system recalls the newly programmed height, even if you disconnect the battery.
Obstacle Detection
When Closing
 The system stops when it detects an obstacle. Two short tones sound and the system reverses to open. When you remove the obstacle, you can power close the liftgate.
Note:   Entering your vehicle while the liftgate is closing can cause your vehicle to bounce and activate obstacle detection. To prevent this, let the power liftgate close completely before you enter your vehicle. Before driving off, check the instrument cluster for a liftgate or door ajar message or warning indicator. Failure to do this could result in unintentionally leaving the liftgate open while driving.
When Opening
 The system stops when it detects an obstacle and two short tones sound. When you remove the obstacle, you can continue to operate the liftgate.
Using the Hands-Free Liftgate (If Equipped)
Make sure you have an intelligent access key within 1 m (3 ft) of the liftgate.
  1. Stand behind your vehicle, and face the liftgate.
  1. Move your foot, in a single-kick motion, without pausing, under and away from the rear bumper detection area.
  1. The liftgate power opens or closes.
Vehicles Without a Trailer Hitch
Hands Free Decklid Opening
The detection area is in the center of the rear bumper.
Vehicles With a Trailer Hitch
Vehicle with a Trailer Hitch
The detection area is on the left-hand side and right-hand side of the hitch, between the exhaust and the hitch.
Avoid the following actions when using the hands-free opening feature:
  • Making physical contact with the bumper.
  • Holding your foot under the bumper.
  • Sweeping your foot from side to side, or kicking at an odd angle.
Note:   Allow the power system to open the liftgate. Manually pushing or pulling the liftgate may activate the system’s obstacle detection and stop the power operation or reverse its direction, replicate a strut failure, or damage mechanical components.
Note:   Splashing water may cause the hands-free liftgate to open.Keep the intelligent access key away from the rear bumper detection area when you wash your vehicle.

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Greater China

CountryPhoneEmail
China-Imported Vehicles400-690-1886
China-CAF951995
China-JMC400-003-1111
China-Lincoln400-988-6789
Taiwan0800-032100
Hong Kong(852) 3768-4898

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Argentina0800-888-3673
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Europe

CountryPhoneEmail
AlbaniaContact Your Local Ford Distributor
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