Sound Settings | ||
---|---|---|
Reset All | Returns Treble, Midrange, and Bass sound settings to factory levels. | |
Treble | Adjusts the high frequency level. | |
Midrange | Adjusts the middle frequency level. | |
Bass | Adjusts the low frequency level. | |
Balance / Fade | Adjusts the sound ratio from side to side or front to back. | |
Speed Compensated Vol. | Adjusts the amount the audio system volume increases with speed, or turns the feature off. | |
Occupancy Mode | Optimizes the sound based on the location of the listeners. | |
Sound Settings | Stereo | |
Surround |
Menu Item | Action and Description | |||
---|---|---|---|---|
Podcast Speed | For some USB devices, SYNC 3 can adjust the playback speed of podcasts. When a podcast is playing, you can choose: | |||
Slower | Normal | Faster | ||
Audiobook Speed | For some USB devices, SYNC 3 can adjust the playback speed of audiobooks. When an audiobook is playing, you can choose: | |||
Slower | Normal | Faster | ||
Cover Art Priority | Media Player | Cover art displays from your device’s music files. If no cover art for the files exists on the device, then the Gracenote Database provides cover art. | ||
Gracenote® | The Gracenote Database supplied cover art is used for your music files. This overrides any cover art from your device. | |||
Gracenote® Management | Switches on and off Gracenote® to provide metadata information such as genre, artist and album. | |||
Gracenote® Database Info | This allows you to view the version level of the Gracenote Database. | |||
Device Information | This allows you to view the manufacturer and model number of your media device. | |||
Update Media Index | Erase the stored media information in order to re-index. |
Menu Item | Action and Description |
---|---|
Clock Format | Select how time displays. |
Auto Time Zone Update | When active, the clock adjusts to time zone changes. This feature is only available in vehicles with navigation. |
Reset Clock to GPS Time | When selected, the vehicle clock resets to GPS satellite time. |
Menu Item | Action |
---|---|
Bluetooth | On |
Off |
Menu Item |
---|
Add Phone |
Menu Item |
---|
Add Phone |
Then select: |
Discover Other Bluetooth Devices |
Website |
---|
owner.ford.com owner.lincoln.com www.syncmyride.ca www.syncmaroute.ca |
Menu Item | Action and Description | |
---|---|---|
View Devices | ||
You can then select: | ||
Add a Bluetooth Device | You can add a Bluetooth enabled device by following the steps in the previous table. | |
You can select a phone by touching the name of the phone on the screen. You then have the following options: | ||
Connect | Depending on the status of the device, you can select either of these options to interact with the selected device. | |
Disconnect | ||
Make Primary | Allows you to select this device to be your preferred device. | |
Delete | Removes the selected device from the system. |
Menu Item | Action and Description | |
---|---|---|
Manage Contacts | ||
You can then select: | ||
Auto-Download Contacts | Enable this option to have SYNC 3 periodically re-download your phonebook to keep your contact list up to date. | |
Sort By: | Choose how you would like the system to display your contacts. You can choose: | |
First Name | Last Name | |
Re-download Contacts | Select this option to re-download your contact list manually. | |
Delete Contacts | Select this option to delete the in vehicle contact list. Deleting the in vehicle list does not erase the contact list on the connected phone. |
Menu Item | Action and Description |
---|---|
Set Phone Ringtone | |
You can then select: | |
No Ringtone | No sound plays when a call comes to your phone. |
Use Phone Ringtone | The currently selected ringtone on your phone plays when you receive a call. This option may not be available for all phones. If this option is available, it is the default setting. |
You can also select one of the three available ringers. |
Menu Item | Action and Description |
---|---|
Text Messaging | |
You can then select: | |
No Alert (Silence) | No sound plays when a message comes to your phone. |
You can select one of the three available notification sounds. | |
Voice Readout | When enabled, a voice prompt alerts you when you receive a new message. |
Menu Item | Action and Description |
---|---|
Mute Audio in Privacy | When enabled, vehicle audio (such as radio or apps) is muted for the duration of the phone call even when the phone call is in privacy. |
Roaming Warning | When enabled, an alert displays that your phone is roaming when you attempt to place a call. |
Low Battery Notification | When enabled, a message displays when the battery on your phone is running low. |
Menu Item | Action and Description |
---|---|
911 Assist | Press this button to enter the settings screen for this feature. You can switch this feature on and off by sliding the scrollbar as follows. |
Menu Item | Action and Description |
---|---|
911 Assist | Press this button to enter the settings screen for this feature. |
Set Emergency Contacts | Select this option as it displays on the screen. |
Menu Item | Action and Description |
---|---|
Select a Contact | Select this option under <Emergency contact 1>. |
Menu Item | Action and Description |
---|---|
FM HD Radio | Activation of this feature allows you to listen to HD radio broadcasts. |
AM HD Radio | |
(Dependent on current radio source, If Available) | |
Radio Text | This feature is available when FM Radio is your active media source. Activate this feature to have the system display radio text. |
Autoset Presets (AST) | Refresh |
Selecting this option stores the six strongest stations in your current location to the last preset bank of the currently tuned source. |
Menu Item | Action and Description |
---|---|
Set Category for Seek | If you select a category, seek functions only stop on channels in that category. |
Parental Lockout | Select to create a personal identification number (PIN), which allows you to lock or unlock channels. Your initial PIN is 1234. |
Edit Alerts | Select to switch on or off songs, artists or teams alerts or delete an alert or delete all alerts. |
Menu Item | Action and Description | |
---|---|---|
Map Preferences | ||
Then select any of the following: | ||
3D City Model | When this option is active, the system shows 3D renderings of buildings. | |
Breadcrumbs | When enabled, your vehicle’s previously traveled route displays with white dots. | |
POI Icons | Enable this feature to display up to 3 POI icons on the navigation map. A rest area POI icon is displayed on the map regardless of this setting. | |
Once this feature is activated you can select the icons you want displayed by selecting: | Select POIs | |
Incident Map Icons | This menu allows you to choose which incident icons you would like to have displayed on the navigation map. |
Menu Item | Second Level Messages, Actions and Descriptions | ||
---|---|---|---|
Route Preferences | |||
Then select any of the following: | |||
Preferred Route | Choose to have the system display your chosen route type. | ||
Shortest | Fastest | Eco | |
Always Use ___ Route | Bypass route selection in destination programming. The system only calculates one route based on your preferred route setting. When activated, the system uses your selected route type to calculate only one route to the desired destination. | ||
Use HOV Lanes | The system selects High Occupancy Vehicle or car pool lanes when providing route guidance. | ||
Automatically Find Parking | The system searches for and displays available parking locations as you approach your destination. | ||
Eco Time Penalty | Select a level of cost for the calculated Eco Route. The higher the setting, the longer the time allotment is for the route. | ||
Dynamic Route Guidance | Enable or disable considering traffic information when planning a route. The system can find a faster route based on heavy traffic flow information or detect a Road Closed incident and find a detour route if possible. |
Menu Item | Action and Description | |
---|---|---|
Navigation Preferences | ||
Guidance Prompts | You can adjust how the system provides prompts. | |
Then select any of the following: | ||
Voice and Tones | ||
Voice Only | ||
Tones Only |
Menu Item | Action and Description | |||
---|---|---|---|---|
Mobile Apps | On | Enable or disable the use of mobile apps on SYNC 3. Disabling mobile apps in the settings menu disables automatic updates and the use of mobile apps on SYNC 3. | ||
Off | ||||
You can view the status of mobile app permissions in the settings menu. | ||||
Once Mobile Apps is enabled, you have the following options: | ||||
Update Mobile Apps | This provides information on the current state of available app updates. | |||
There are three possible statuses: | ||||
Update Needed | Up-To-Date | Updating Mobile Apps… | ||
The system has detected a new app requiring authorization or a general permissions update is required. | No update is required. | The system is trying to receive an update. | ||
Request Update | Select this button if an update is required and you want to request this update manually. For example, when your mobile device is connected to a Wi-Fi hotspot, select: | |||
Request Update | ||||
All Apps | Grant or deny permissions to all apps at once. | |||
There may also be SYNC 3 enabled apps listed under these options. | Grant or deny an individual app particular permissions. App permissions are organized into groups. By pressing the info book icon, you can see which signals are included in each group. |
Menu Item | |
---|---|
Language | Select to have the touchscreen display in English, Spanish or French. |
Distance | Select to display units in kilometers or miles. |
Temperature | Select to display units in Celsius or Fahrenheit. |
Touchscreen Beep | Select to have the system beep to confirm choices made through the touchscreen. |
About SYNC | Information pertaining to the system and its software. |
Software Licenses | Documentation of the software license for the system. |
Master Reset | Select to restore factory defaults. This erases all personal settings and personal data. |
Menu Item | Action and Description | |
---|---|---|
Wi-Fi | Enable this option to connect to Wi-Fi for SYNC 3 vehicle software updates. | |
Available Networks | This provides you with a list of available Wi-Fi networks within range. | |
Clicking on a network from the list allows you to connect or disconnect from that network. The system may require a security code to connect. | ||
When you click the information button next to a network, more information about the network displays such as the signal strength, connection status and security type. | ||
Wi-Fi Available Notifications | The system alerts you when your vehicle is parked and a Wi-Fi network is within range if SYNC is not already connected. |
Menu Item | Action and Description |
---|---|
Wi-Fi Hotspot On/Off | Allows you to turn the hotspot on and off. |
Settings | Allows you to view and edit hotspot settings such as the SSID and password. |
Data Usage | Allows you to view your vehicle's hotspot plan and data usage. |
Manage Devices | Allows you to manage devices connected to your hotspot. |
Message | Action and Description |
---|---|
Camera Settings | |
Then select from the following: | |
Rear Camera Delay | You can enable or disable this option using the slider. |
Menu Item | Action and Description | |
---|---|---|
Display Off | The screen goes black and does not display anything. Tap the screen to switch it back on. | |
Brightness | Make the screen display brighter or dimmer. | |
Mode | You can select: | |
Auto | The screen automatically switches between day and night modes based on the outside light level. | |
Day | The screen displays with a light background to enhance daytime viewing. | |
Night | The screen displays with a darker background to make nighttime viewing easier. | |
Auto Dim | Enable this option to automatically dim the display brightness based on ambient lighting conditions. | |
Background | Set the background. | |
Calm Screen | View less information in the display. |
Menu Item | |
---|---|
Advanced Mode | Enable this option to remove additional voice prompts and confirmations. |
Phone Confirmation | Enable this option to have the system confirm a contact's name with you before making a call. |
Voice Command List | Enable this option to have the system display a list of available voice commands when you press the voice. |
Ford | Lincoln |
---|---|
United States and Canada: 1-800-392-3673 | United States: 1-800-521-4140 |
Canada: 1-800-387-9333 |
Your input is valuable in helping us improve our Owner's Manual. Thank you for taking the time to provide your feedback.
Country | Phone | |
---|---|---|
United States | 1-800-392-3673 (FORD) | |
Canada | 1-800-565-3673 (FORD) | |
Mexico | 1-800-719-8466 | |
Guam | 1-800-392-3673 (FORD) | |
North Mariana Islands | apemcrc@ford.com | |
Puerto Rico | (800) 841-3673 | prcac@ford.com |
US Virgin Islands | (800) 841-3673 | prcac@ford.com |
Country | Phone | |
---|---|---|
Algeria | nafcrc@ford.com | |
Angola | ssacrc@ford.com | |
Benin | ssacrc@ford.com | |
Botswana | ssacrc@ford.com | |
Burkina FASO | ssacrc@ford.com | |
Burundi | ssacrc@ford.com | |
Cameroon | ssacrc@ford.com | |
Cape Verde | ssacrc@ford.com | |
Central African Republic | ssacrc@ford.com | |
Chad | ssacrc@ford.com | |
Comoros | ssacrc@ford.com | |
Dem Republic of Congo | ssacrc@ford.com | |
Djibuti | ssacrc@ford.com | |
Egypt | nafcrc@ford.com | |
Equitorial Guinea | ssacrc@ford.com | |
Eritrea | ssacrc@ford.com | |
Ethiopia | ssacrc@ford.com | |
Gabon | ssacrc@ford.com | |
Gambia | ssacrc@ford.com | |
Ghana | ssacrc@ford.com | |
Guinea | ssacrc@ford.com | |
Guinea-Bissau | ssacrc@ford.com | |
Ivory Coast | ssacrc@ford.com | |
Kenya | ssacrc@ford.com | |
Liberia | ssacrc@ford.com | |
Libya | nafcrc@ford.com | |
Madagascar | ssacrc@ford.com | |
Malawi | ssacrc@ford.com | |
Mauritania | ssacrc@ford.com | |
Mauritius | ssacrc@ford.com | |
Morocco | nafcrc@ford.com | |
Mozambique | ssacrc@ford.com | |
Namibia | ssacrc@ford.com | |
Niger | ssacrc@ford.com | |
Nigeria | ssacrc@ford.com | |
Republic of Congo | ssacrc@ford.com | |
Rwanda | ssacrc@ford.com | |
Sao Tome and Principe | ssacrc@ford.com | |
Senegal | ssacrc@ford.com | |
Sychelles | ssacrc@ford.com | |
Sierra Leone | ssacrc@ford.com | |
South Africa | 860011022 | fordcrc2@ford.com |
South Sudan | ssacrc@ford.com | |
Swaziland | ssacrc@ford.com | |
Tanzania | ssacrc@ford.com | |
Togo | ssacrc@ford.com | |
Tunisia | nafcrc@ford.com | |
Uganda | ssacrc@ford.com | |
Zambia | ssacrc@ford.com | |
Zimbabwe | ssacrc@ford.com | |
American Somoa | apemcrc@ford.com | |
Australia | (13 FORD) 13 3673 | foacust1@ford.com |
Bangladesh | apemcrc@ford.com | |
Bhutan | apemcrc@ford.com | |
Brunei | apemcrc@ford.com | |
Cambodia | apemcrc@ford.com | |
Fiji | apemcrc@ford.com | |
French Polynesia | apemcrc@ford.com | |
India | apemcrc@ford.com | |
Indonesia | apemcrc@ford.com | |
Japan | apemcrc@ford.com | |
Laos | apemcrc@ford.com | |
Macao | apemcrc@ford.com | |
Malaysia | apemcrc@ford.com | |
Marshall Islands | apemcrc@ford.com | |
Mongolia | apemcrc@ford.com | |
Myanmar | apemcrc@ford.com | |
Nepal | apemcrc@ford.com | |
New Caledonia | apemcrc@ford.com | |
New Zealand | 0800 367 369 (FORDNZ) | fnzcust@ford.com |
Pakistan | apemcrc@ford.com | |
Palau | apemcrc@ford.com | |
Papua New Guinea | apemcrc@ford.com | |
Philippines | 02-88669408 | emailus@ford.com |
Singapore | apemcrc@ford.com | |
South Korea | 82-2-1600-6003 | infokr1@ford.com |
Sri Lanka | apemcrc@ford.com | |
Tahiti | apemcrc@ford.com | |
Thailand | 1383 | fordthai@ford.com |
Timor Leste | apemcrc@ford.com | |
Vanuatu | apemcrc@ford.com | |
Vietnam | 1800588888 | fordvn@ford.com |
Wallis and Futuna | apemcrc@ford.com | |
Western Somoa | apemcrc@ford.com | |
Afghanistan | menacac@ford.com | |
Bahrain | menacac@ford.com | |
Iraq | menacac@ford.com | |
Israel | 08-9139995 | service1@kelekmotors.co.il |
Jordan | menacac@ford.com | |
Kuwait | 965 1 898900 | menacac@ford.com |
Lebanon | menacac@ford.com | |
Oman | menacac@ford.com | |
Qatar | menacac@ford.com | |
Saudi Arabia | 8008443673 | menacac@ford.com |
Syria | menacac@ford.com | |
United Arab Emirates | 80004441066 | menacac@ford.com |
Yemen | menacac@ford.com |
Country | Phone | |
---|---|---|
China-Imported Vehicles | 400-690-1886 | |
China-CAF | 951995 | |
China-JMC | 400-003-1111 | |
China-Lincoln | 400-988-6789 | |
Taiwan | 0800-032100 | |
Hong Kong | (852) 3768-4898 |
Country | Phone | |
---|---|---|
Argentina | 0800-888-3673 | |
Bolivia | Contact Your Local Ford Distributor | |
Brazil | 0800-703-3673 | central@ford.com |
Chile | Contact Your Local Ford Distributor | |
Colombia | Contact Your Local Ford Distributor | |
Ecuador | Contact Your Local Ford Distributor | |
French Guiana | Contact Your Local Ford Distributor | |
Guyana | Contact Your Local Ford Distributor | |
Paraguay | Contact Your Local Ford Distributor | |
Peru | Contact Your Local Ford Distributor | |
Suriname | Contact Your Local Ford Distributor | |
Uruguay | Contact Your Local Ford Distributor | |
Venezuela | Contact Your Local Ford Distributor |
Country | Phone | |
---|---|---|
Albania | Contact Your Local Ford Distributor | |
Andorra | Contact Your Local Ford Distributor | |
Armenia | Contact Your Local Ford Distributor | |
Austria | 01 20 609 2424 | kundenz@ford.com |
Azerbaijan | Contact Your Local Ford Distributor | |
Belarus | Contact Your Local Ford Distributor | |
Belgium | 32 2 700 67 76 | custfobe@ford.com |
Bosnia | Contact Your Local Ford Distributor | |
Bulgaria | Contact Your Local Ford Distributor | |
Croatia | Contact Your Local Ford Distributor | |
Cyprus | Contact Your Local Ford Distributor | |
Czech Republic | 800 3673 29 | zakaznik@ford.com |
Denmark | 43 68 2000 | crcdk@ford.com |
Estonia | 372 6710 060 | ford@infoauto.ee |
Falkland Islands | Contact Your Local Ford Distributor | |
Finland | 09 725 22022 | palvelut@ford.com |
France | 0800 005 005 | crcfr@ford.com |
Georgia | Contact Your Local Ford Distributor | |
Germany | 0221 9999 2 999 | kunden@ford.com |
Girbraltar | Contact Your Local Ford Distributor | |
Greece | 216 900 88 99 | info11@ford.com |
Hungary | +36 1 7777 555 | Contact Your Local Ford Distributor |
Iceland | Contact Your Local Ford Distributor | |
Ireland | 1800 771 199 | crcirela@ford.com |
Italy | 800 22 44 33 | tu@ford.com |
Kazakhstan | Contact Your Local Ford Distributor | |
Latvia | +371 67303020 | |
Liechtenstein | Contact Your Local Ford Distributor | |
Lithuania | 370 5216 8226 | forduzklausos@inchcape.lt |
Luxembourg | +352 248 71 800 | custfobe@ford.com |
Macedonia | Contact Your Local Ford Distributor | |
Malta | Contact Your Local Ford Distributor | |
Moldova | Contact Your Local Ford Distributor | |
Monaco | Contact Your Local Ford Distributor | |
Montenegro | Contact Your Local Ford Distributor | |
Netherlands | 70 7703 777 | klanten@ford.com |
Norway | 47 66819739 | infonor@ford.com |
Poland | 48 22 522 27 27 | kontakty@ford.com |
Portugal | 800 210 373 | clientes@ford.com |
Romania | 40 312298798 | crcro@ford.com |
Russia | Contact Your Local Ford Distributor | |
San Marino | Contact Your Local Ford Distributor | |
Serbia | Contact Your Local Ford Distributor | |
Serbia and Montenegro | Contact Your Local Ford Distributor | |
Slovakia | Contact Your Local Ford Distributor | |
Slovenia | Contact Your Local Ford Distributor | |
South Georgia | Contact Your Local Ford Distributor | |
Spain | 900 80 70 90 | crcspain@ford.com |
Sweden | 08-593 66 333 | fordkund@ford.com |
Switzerland | 044 511 14 45 | assistch@ford.com |
Turkey | Contact Your Local Ford Distributor | |
Ukraine | Contact Your Local Ford Distributor | |
United Kingdom | 020 3564 4444 | UKCRC1@ford.com |
Country | Phone | |
---|---|---|
Anguilla | (313) 594-4857 | expcac@ford.com |
Antigua | (313) 594-4857 | expcac@ford.com |
Aruba | (313) 594-4857 | expcac@ford.com |
Bahamas | (313) 594-4857 | expcac@ford.com |
Barbados | (313) 594-4857 | expcac@ford.com |
Bermuda | (313) 594-4857 | expcac@ford.com |
Bonaire and St. Eustatius | (313) 594-4857 | expcac@ford.com |
Cayman Islands | (313) 594-4857 | expcac@ford.com |
Curacao | (313) 594-4857 | expcac@ford.com |
Dominica | (313) 594-4857 | expcac@ford.com |
Dominican Republic | (313) 594-4857 | expcac@ford.com |
Grenada | (313) 594-4857 | expcac@ford.com |
Haiti | (313) 594-4857 | expcac@ford.com |
Jamaica | (313) 594-4857 | expcac@ford.com |
Martinique | (313) 594-4857 | expcac@ford.com |
Montserrat | (313) 594-4857 | expcac@ford.com |
St. Kitts and Nevis | (313) 594-4857 | expcac@ford.com |
St. Lucia | (313) 594-4857 | expcac@ford.com |
St. Martin | (313) 594-4857 | expcac@ford.com |
St. Vincent and the Grenadines | (313) 594-4857 | expcac@ford.com |
Trinidad and Tobago | (313) 594-4857 | expcac@ford.com |
Turks and Caicos | (313) 594-4857 | expcac@ford.com |
British Virgin Islands | (313) 594-4857 | expcac@ford.com |
Netherlands Antilles | (313) 594-4857 | expcac@ford.com |
Belize | (313) 594-4857 | expcac@ford.com |
Costa Rica | (313) 594-4857 | expcac@ford.com |
El Salvador | (313) 594-4857 | expcac@ford.com |
Guatemala | (313) 594-4857 | expcac@ford.com |
Honduras | (313) 594-4857 | expcac@ford.com |
Nicaragua | (313) 594-4857 | expcac@ford.com |
Panama | (313) 594-4857 | expcac@ford.com |