This view of the Owner’s Manual contains the very latest information, which may vary slightly from the printed Owner’s Manual originally provided with your vehicle. It may also describe content that is not on or operates differently on your vehicle. Please consider the Owner’s Manual originally provided with your vehicle as the primary source of information for your vehicle.
The information contained in this publication was correct at the time of release.In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation.No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.
Copyright © 2024 Ford Motor Company
Satellite Radio
SiriusXM® Satellite Radio broadcasts a variety of music, news, sports, weather, traffic and entertainment satellite radio channels. For more information and a complete list of SiriusXM satellite radio channels, visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SiriusXM at 1-888-539-7474.
Note:
This receiver includes the eCos real-time operating system. eCos is published under the eCos License.
Satellite Radio Reception Factors
| Potential Satellite Radio Reception Issues | |
|---|---|
| Antenna obstructions | For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible. Factory-installed and aftermarket vehicle structures including, but not limited to, roof racks and soft top roofs in a partially open position could reduce reception performance. |
| Terrain | Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception. |
| Station overload | When you pass a ground-based broadcast-repeating tower, a stronger signal could overtake a weaker one and the audio system may mute. |
| Satellite radio signal interference | Your display may show ACQUIRING . . . to indicate the interference and the audio system could mute. |
SiriusXM Satellite Radio Service
Note:
SiriusXM reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Neither SiriusXM and its affiliates, nor Ford Motor Company and its affiliates will be liable to you or any third party for any such modifications, suspension, or termination.
SiriusXM satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming. Your factory-installed SiriusXM satellite radio system includes hardware and a limited subscription term, which begins on the date of sale or lease of your vehicle. See an authorized dealer for availability.
For more information on extended subscription terms, a service fee is required, the online media player and a complete list of SiriusXM satellite radio channels, and other features, please visit www.siriusxm.com in the United States, www.siriusxm.ca in Canada, or call SiriusXM at 1-888-539-7474.
Satellite Radio Electronic Serial Number (ESN)
You need your ESN to activate, modify or track your satellite radio account. When in satellite radio mode, tune to channel 0.
Troubleshooting
| Message | Condition | Action |
|---|---|---|
Acquiring… | Radio requires more than two seconds to produce audio for the selected channel. | No action required.This message should disappear shortly. |
Satellite antenna fault | There is an internal module or system failure present. | If this message does not clear shortly, or with an ignition key cycle, your receiver may have a fault. See an authorized dealer for service. |
SIRIUS system failure | ||
Invalid Channel | The channel is no longer available. | Tune to another channel or choose another preset. |
Unsubscribed Channel | Your subscription does not include this channel. | Contact SiriusXM at 1-888-539-7474 to subscribe to the channel, or tune to another channel. |
No Signal | The signal is lost from the SiriusXM satellite or SiriusXM tower to your vehicle antenna. | The signal is blocked. When you move into an open area, the signal should return. |
Updating… | Update of channel programming in progress. | No action required.The process may take up to three minutes. |
Questions? Call | Your satellite service is no longer available. | Contact SiriusXM at 1-888-539-7474 to resolve subscription issues. |
1-888-539-7474 | ||
None found | All the channels in the selected category are either skipped or locked. | Use the channel guide to turn off the Lock or Skip function on that station. |
Check Channel Guide | ||
Subscription Updated | SiriusXM has updated the channels available for your vehicle. | No action required. |