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Using Voice Recognition
Push the voice icon. A tone sounds and Listening appears in the display. Say any of the following:
Push the voice icon. Say "Voice settings" when prompted, then any of the following:
This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you.
Initiating a Voice Session
Push the voice icon. A tone sounds and Listening appears in the display. Say any of the following:| Say | If You Want To |
|---|---|
| "Bluetooth audio" | Stream audio from your phone. |
| "Cancel" | Cancel the requested action. |
| "Line in" | Access the device connected to the auxiliary input jack. |
| "Mobile apps" * | Access mobile applications. |
| "Phone" | Make calls. |
| "Services" * | Access the SYNC Services portal. |
| "SYNC" | Return to the main menu. |
| "USB" | Access the device connected to your USB port. |
| "Vehicle health report" * | Run a vehicle health report. |
| "Voice settings" | Adjust the level of voice interaction and feedback. |
| "Help" | Hear a list of voice commands available in the current mode. |
* This is an optional feature and available in the United States only.
System Interaction and Feedback
The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings). You can customize the voice recognition system to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time.
Adjusting the Interaction Level
Push the voice icon. Say "Voice settings" when prompted, then any of the following:| When you say: | The system: |
|---|---|
| "Interaction mode standard" | Provides more detailed interaction and guidance. |
| "Interaction mode advanced" | Provides less audible interaction and more tone prompts. |
The system defaults to the standard interaction mode.
Confirmation prompts are short questions the system asks when it is not sure of your request or when there are multiple possible responses to your request. For example, the system may ask "Phone, is that correct?". If turned off, the system simply makes a best guess as to what you requested and may ask you to confirm settings.
| When you say: | The system: |
|---|---|
| "Confirmation prompts off" | Makes a best guess from the command; you may still occasionally be asked to confirm settings. |
| "Confirmation prompts on" | Clarifies your voice command with a short question. |
The system creates candidate lists when it has the same confidence level of several options based on your voice command. When turned on, it may prompt you with as many as four possibilities for clarification.
For example, say "Say 1 after the tone to call John Doe at home. Say 2 after the tone to call Johnny Doe on mobile. Say 3 after the tone to call Jane Doe at home." You could also say "Say 1 after the tone to play John Doe, Say 2 after the tone to play Johnny Doe."
| When you say: | The system: |
|---|---|
| "Media candidate lists off" | Makes a best guess from the media candidate list. You may still occasionally be asked questions. |
| "Media candidate lists on" | Clarifies your voice command for media candidates. |
| "Phone candidate lists off" | Makes a best guess from the phone candidate list. You may still occasionally be asked questions. |
| "Phone candidate lists on" | Clarifies your voice command for phone candidates |
Helpful Hints
- Make sure the interior of your vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands.
- After pressing the voice icon, wait until after the tone sounds and Listening appears before saying a command. Any command spoken before this does not register with the system.
- Speak naturally, without long pauses between words.
- At any time, you can interrupt the system while it is speaking by pressing the voice icon.
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