Compact Disc Playback
Note:   During playback, the display indicates the disc, track and time that has elapsed since the start of the track.
During radio reception, press the CD button once to start CD playback.
After a disc is loaded, playback will start immediately.
Track Selection
  • Press the seek down button once to replay the current track. If pressed within two seconds of the start of a track, the previous track will be selected.
  • Press the up or down arrow buttons to select the required track, then press the OK button.
Fast Forward and Reverse
Press and hold the seek down or up buttons to search backward or forward within the tracks on the disc.
Shuffle and Random
Random track playback, also known as shuffle, plays all tracks on the CD in random order.
  1. Press the MENU button and select CD MODE.
  1. Select SHUFFLE. This enables the function to be switched on or off.
When an MP3 CD is playing, options include SHUFFLE for the whole CD, or to play all the tracks in the folder in a random order.
Repeat Compact Disc Tracks
  1. Press the MENU button and select CD MODE.
  1. Select REPEAT. This enables the function to be switched on or off. The track will replay once ended.
When an MP3 or WMA CD is playing, options include REPEAT for the track, or to repeat all the tracks in the folder.
Compact Disc Track Scanning
The SCAN function allows you to preview each track for approximately five seconds.
Various scan modes are possible, according to the type of CD currently playing.
  1. Press the MENU button and select CD MODE.
  1. Select SCAN. This enables the function to be switched on or off.
Note:   When an MP3 or WMA CD is playing, options include SCAN for the CD or just the tracks in the folder.
  1. Press the OK button to stop the scan mode.
MP3 and WMA File Playback
MP3 (MPEG 1 Audio Layer-3) or WMA (Windows media audio) is a standard technology and format for compressing audio data. This allows a more efficient use of the media.
You can play MP3 files recorded on CD-ROM, CD-R and CD-RW formats. The disc must be in the ISO 9660 level 1 or level 2 format, or Joliet or Romeo in the expansion format. You can also use a disc recorded in multi session.
ISO 9660 Format
This is the most common international standard for the logical format of files and folders on a CD-ROM.
There are several specification levels. In Level 1, file names must be in the 8.3 format (no more than eight characters in the name, no more than three characters in the extension .MP3 and .WMA) and in capital letters.
Folder names can be no longer than eight characters. There can be no more than eight folder levels (trees). Level 2 specifications allow file names up to 31 characters long.
Each folder can have up to eight trees.
For Joliet or Romeo in the expansion format, consider these restrictions when configuring your CD writing software.
Multi Session
This is a recording method that enables adding of data using the track-at-once method.
Conventional CDs begin at a CD control area called the lead-in and end at an area called lead-out. A multi session CD is a CD having multiple sessions, with each segment from lead-in to lead-out regarded as a single session.
CD-Extra: The format that records audio (audio CD data) as tracks on session 1, and records data as tracks on session 2.
Mixed CD: In this format, data is recorded as track 1 and audio (audio CD data) is recorded as track 2.
File Formats
With formats other than ISO 9660 level 1 and level 2, folder names or file names may not be displayed correctly.
When naming, be sure to add the file extension .MP3 or .WMA to the file name.
If you put the extension .MP3 or .WMA to a file other than MP3 or WMA, the unit cannot recognize the file correctly and will generate random noise that could damage your speakers.
The following discs take a longer time to start playback.
  • A disc recorded with complicated tree structure.
  • A disc recorded in multi session.
  • A non-finalized disc to which data can be added.
Playing a Multi Session Disc
When the first track of the first session is audio CD data only, the audio CD data of the first session is played back. Non-audio CD data, MP3 or WMA file information (track number, time, etc.) is displayed with no sound.
When the first track of the first session is not audio CD data:
  • If an MP3 or WMA file is on the disc, only MP3, WMA or other data is skipped. Audio CD data is not recognized.
  • If no MP3 or WMA file is in the disc, nothing is played back. Audio CD data is not recognized.
MP3 and WMA Files Playback Order
The playback order of the folders and files are as shown.
Note:   A folder that does not include an MP3 or WMA file is skipped.
To specify a desired playback order before the folder or file name. Input the order by number (e.g., 01, 02) then record contents onto a disc. The order differs depending on the writing software.
Image Shown Without Description
ID3 Tag Version 2
The following occurs when an MP3 or WMA file containing a tag is played:
  • When skipping a portion of a tag (at the beginning of the track) there is no sound output. Skip time changes depending the tag capacity. Example: At 64 kbytes, it is about 2 seconds (with RealJukebox).
  • The displayed elapsed playing time when skipping a portion of the tag is inaccurate. For MP3 files of a bit rate other than 128 kbps, time is not displayed accurately during playback.
  • When an MP3 file is created with MP3 conversion software (e.g. RealJukebox - a registered trademark of RealNetworks Inc), the tag will automatically be written.
MP3 or WMA Navigation
MP3 tracks may be recorded on the CD in several ways. They can all be placed in the root directory like a conventional audio CD, or they can be placed in folders that may represent, for example, an album, artist, or genre.
The normal playing sequence on CDs with multiple folders is:
  • Play the tracks within the root (top level) first
  • Then the tracks in any folder(s) within the root
  • Then move onto the second folder, and so forth.
To navigate to a track.
  1. Press the up or down arrow buttons to enter the track list.
  1. Navigate the hierarchy using the arrow buttons to select another folder or track (file).
  1. Press OK to select a highlighted track.
MP3 and WMA Display Options
When an MP3 or WMA disc is playing, certain information encoded in each track can be displayed. Such information will normally include:
  • The file name.
  • The folder name.
  • ID3 information which might be the album or artist’s name.
The unit will normally show the file name that is playing. To select one of the other items of information, press the INFO button repeatedly until the required item is shown in the display.
Note:   If the ID3 information selected is unavailable, NO MP3 or WMA TAG will be shown in the display.
CD Text Display Options
When an audio disc with CD text is playing, limited information encoded in each track can be displayed. Such information will normally include:
  • The disc name.
  • The artist name.
  • The track name.
Note:   These display options are selected in the same way as MP3 displays. NO DISC NAME or NO TRACK NAME will be shown in the display if no information has been encoded.
Ending Compact Disc Playback
To restore radio reception on all units, press the RADIO button.
Note:   The CD will not be ejected. The disc will pause at the point where radio reception was restored.
To resume CD playback, press the CD button again.

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Contact Information

North America

CountryPhoneEmail
United States1-800-392-3673 (FORD)
Canada1-800-565-3673 (FORD)
Mexico1-800-719-8466
Guam1-800-392-3673 (FORD)
North Mariana Islandsapemcrc@ford.com
Puerto Rico(800) 841-3673prcac@ford.com
US Virgin Islands(800) 841-3673prcac@ford.com

IMG

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Algerianafcrc@ford.com
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New Zealand0800 367 369 (FORDNZ)fnzcust@ford.com
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Palauapemcrc@ford.com
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Philippines02-88669408emailus@ford.com
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Vietnam1800588888fordvn@ford.com
Wallis and Futunaapemcrc@ford.com
Western Somoaapemcrc@ford.com
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Bahrainmenacac@ford.com
Iraqmenacac@ford.com
Israel08-9139995service1@kelekmotors.co.il
Jordanmenacac@ford.com
Kuwait965 1 898900menacac@ford.com
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Qatarmenacac@ford.com
Saudi Arabia8008443673menacac@ford.com
Syriamenacac@ford.com
United Arab Emirates80004441066menacac@ford.com
Yemenmenacac@ford.com

Greater China

CountryPhoneEmail
China-Imported Vehicles400-690-1886
China-CAF951995
China-JMC400-003-1111
China-Lincoln400-988-6789
Taiwan0800-032100
Hong Kong(852) 3768-4898

South America

CountryPhoneEmail
Argentina0800-888-3673
BoliviaContact Your Local Ford Distributor
Brazil0800-703-3673central@ford.com
ChileContact Your Local Ford Distributor
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SurinameContact Your Local Ford Distributor
UruguayContact Your Local Ford Distributor
VenezuelaContact Your Local Ford Distributor

Europe

CountryPhoneEmail
AlbaniaContact Your Local Ford Distributor
AndorraContact Your Local Ford Distributor
ArmeniaContact Your Local Ford Distributor
Austria01 20 609 2424kundenz@ford.com
AzerbaijanContact Your Local Ford Distributor
BelarusContact Your Local Ford Distributor
Belgium32 2 700 67 76custfobe@ford.com
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Czech Republic800 3673 29zakaznik@ford.com
Denmark43 68 2000crcdk@ford.com
Estonia372 6710 060ford@infoauto.ee
Falkland IslandsContact Your Local Ford Distributor
Finland09 725 22022palvelut@ford.com
France0800 005 005 crcfr@ford.com
GeorgiaContact Your Local Ford Distributor
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GirbraltarContact Your Local Ford Distributor
Greece216 900 88 99 info11@ford.com
Hungary+36 1 7777 555Contact Your Local Ford Distributor
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Ireland1800 771 199crcirela@ford.com
Italy800 22 44 33tu@ford.com
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Latvia+371 67303020
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Lithuania370 5216 8226forduzklausos@inchcape.lt
Luxembourg+352 248 71 800custfobe@ford.com
MacedoniaContact Your Local Ford Distributor
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Netherlands70 7703 777 klanten@ford.com
Norway47 66819739infonor@ford.com
Poland48 22 522 27 27kontakty@ford.com
Portugal800 210 373clientes@ford.com
Romania40 312298798crcro@ford.com
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Sweden08-593 66 333fordkund@ford.com
Switzerland044 511 14 45assistch@ford.com
TurkeyContact Your Local Ford Distributor
UkraineContact Your Local Ford Distributor
United Kingdom020 3564 4444UKCRC1@ford.com

Caribbean and Central America

CountryPhoneEmail
Anguilla(313) 594-4857expcac@ford.com
Antigua(313) 594-4857expcac@ford.com
Aruba(313) 594-4857expcac@ford.com
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Jamaica(313) 594-4857expcac@ford.com
Martinique(313) 594-4857expcac@ford.com
Montserrat(313) 594-4857expcac@ford.com
St. Kitts and Nevis(313) 594-4857expcac@ford.com
St. Lucia(313) 594-4857expcac@ford.com
St. Martin(313) 594-4857expcac@ford.com
St. Vincent and the Grenadines(313) 594-4857expcac@ford.com
Trinidad and Tobago(313) 594-4857expcac@ford.com
Turks and Caicos(313) 594-4857expcac@ford.com
British Virgin Islands(313) 594-4857expcac@ford.com
Netherlands Antilles(313) 594-4857expcac@ford.com
Belize(313) 594-4857expcac@ford.com
Costa Rica(313) 594-4857expcac@ford.com
El Salvador(313) 594-4857expcac@ford.com
Guatemala(313) 594-4857expcac@ford.com
Honduras(313) 594-4857expcac@ford.com
Nicaragua(313) 594-4857expcac@ford.com
Panama(313) 594-4857expcac@ford.com