This view of the Owner's Manual contains the very latest information, which may vary slightly from the printed Owner's Manual originally provided with your vehicle. It may also describe content that is not on or operates differently on your vehicle. Please consider the Owner's Manual originally provided with your vehicle as the primary source of information for your vehicle.
The information contained in this publication was correct at the time of release.In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation.No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.
Copyright © 2025 Ford Motor Company
Navigation
SD Logo is a trademark.
Press the relevant button on the unit bezel to access the system functions. This will take you into the selected mode.
For instructions on how to operate the audio unit and the available navigation features, see the relevant audio unit procedure. See
Audio System.
Note:
If the internal temperature of the display module is too hot, the unit displays an error message and does not work until it has cooled down.
Loading Map Data
Note:
The indicated maximum speed may not be applicable to your vehicle. It is always your responsibility to control your vehicle, supervise any system and obey the correct speed limit. Failure to do so could result in loss of vehicle control.
Note:
The front glass on the liquid crystal display may break if hit with a hard object. If the glass breaks, do not touch the liquid crystalline material. In case of contact with the skin, wash immediately with soap and water.
Note:
Do not switch the ignition on or attempt to start the engine while the software is updating.
Note:
Do not clean the unit with solvents or aerosol cleaning agents. Use only a damp cloth.
Note:
The navigation SD card must be in the SD card slot to operate the navigation system. If you need a replacement SD card, see an authorized dealer.
Note:
The SD card slot is spring-loaded. To remove the SD card, push the card in and release it. Do not attempt to remove the card without first pushing it in. This could cause damage.
- Load the navigation SD card into the slot.
- Press the NAV button. The road safety warning confirms the map data import was successful.
- The system is now ready to use.
For map updates and system upgrades, see an authorized dealer.
Note:
You can only use Ford licensed data.
Road Safety
WARNING:
Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving. |
Note:
You are ultimately responsible for the safe operation of your vehicle and must evaluate whether it is safe to follow route suggestions. Navigation features are provided only as an aid. Driving decisions based on observations of local conditions and existing traffic regulations must be observed. Do not follow route suggestions if they would result in an unsafe or illegal maneuver, an unsafe situation, or if you would be directed into an area that you consider unsafe. Maps used by this system may be inaccurate due to errors, changes in roads, traffic or driving conditions.
Safety Information
If detailed viewing of route instructions is necessary, pull off the road when it is safe to do so and park your vehicle.
Setting a Route
Note:
After the first entry, the country selected will remain the default option until you manually change it.
Press the NAV button and select:
| Message | Action |
|---|---|
Destination input | Starting at the top, select the country followed by either the postcode or city and street name, together with the house number or intersection. Use the arrow buttons to enter the destination details. |
Start guidance | Select this after entering sufficient information. |
The route is calculated and the screen returns to the main navigation screen. If prompted, select the type of route you require first. Follow the screen and voice prompts to reach your destination.
Note:
If required you can select different character screens by using the up and down arrow buttons.
Note:
If you only need to navigate to a city center, just enter the city name and start guidance.
Note:
If you only need to navigate to a district, within a city for example, just enter the district name and start guidance.
Menu Structure
You can access the menu using the information and entertainment display control. See
Information Displays.
For a description on some menu items refer to the relevant table.
Note:
Some options may appear slightly different or not at all if the items are optional.
| Message | |||
|---|---|---|---|
Route | Active guidance | ||
Route sections list | |||
Block next section | |||
Unblock route sections | |||
Destination input | Country | ||
City/postcode | |||
Street | |||
District | |||
Start guidance | |||
Traffic | TA | ||
TMC for route | |||
All TMC | |||
Block next section | |||
Route sections list | |||
Unblock route sections | |||
Home address | Start guidance | ||
Change address | |||
Last destinations | |||
Favourites | Favourites (A-Z) | ||
Points of interest | POIs nearby | ||
Near destination | |||
Along motorway | |||
POIs near address | |||
Search by name | |||
Tour planning | New tour | ||
Stored tours | |||
Store position | |||
Route options | Route: | Eco | |
Fast | |||
Short | |||
Always ask | |||
Driver: | Leisurely | ||
Normal | |||
Fast | |||
Eco settings | Trailer: | ||
Roof box | |||
Dynamic | |||
Motorway | |||
Tunnel | |||
Ferry/motorail | |||
Toll | |||
Seasonal roads | |||
Toll sticker | |||
Special functions | GPS info | ||
System info | |||
Enter position | |||
Demo mode | |||
Route Options
Press the NAV button and scroll to route options. You can then set your route options for any of the following.
| Message | Description and Action | |
|---|---|---|
Route: | Always ask | Select to make sure that you are always given the choice of route option for your journey. |
Eco | Uses the most fuel efficient route. Your driving style will influence this. | |
Fast | Uses the fastest route possible. | |
Short | Uses the shortest distance possible. | |
Driver: | Leisurely | This option will calculate your time of arrival based on a leisurely drive to the destination. |
Normal | This option will calculate your time of arrival based on a normal drive to the destination. | |
Fast | This option will calculate your time of arrival based on a fast drive to the destination. | |
Eco settings | Trailer: | Use this feature to change the economy settings of your journey relating to whether or not you are towing a trailer and if so the size of trailer being towed. |
Roof box | Use this feature to change the economy settings of your journey relating to the use of a roof box. | |
Dynamic | When switched on, and if the unit is receiving a valid traffic message channel signal, the route will be automatically updated to take into account real time traffic incidents or congestion. This feature can be useful in avoiding delays or hold ups on journeys. | |
Motorway | When switched off the system will avoid freeways on your route and automatically update your route distance and timings. | |
Tunnel | When switched off the system will avoid tunnels on your route and automatically update your route distance and timings. | |
Ferry/motorail | When switched off the system will avoid ferry crossings and car train facilities on your route and automatically update your route distance and timings. | |
Toll | When switched off the system will avoid toll roads on your route and automatically update your route distance and timings. | |
Seasonal roads | When switched off the system will avoid seasonal roads (for example, mountain passes) on your route and automatically update your route distance and timings. | |
Toll sticker | When switched off the system will avoid toll routes and automatically update your route distance and timings. | |
Information
Press the information button to view details of your current location or journey. During active route guidance pressing this button will repeat the last navigation instruction.
Setting Your Navigation Preferences
Select settings for the system to take into account when planning your route.
Press the NAV button and choose any of the following options.
| Message | Description and Action |
|---|---|
Destination input | Enter your destination details (for example enter city names, enter street names or pick a place from a map). |
Traffic | Choose how you want the system to handle traffic problems along your route (for example, block sections on route). |
Home address | See the location on the map currently stored as the home position. Only one entry can be saved as the home address. |
Last destinations | Access a history of previous destinations entered in the system. Select the required repeat destination from the list. |
Favourites | See a list of your saved favorites. |
Points of interest | Search for and select points of interest nearby, on your route or at your destination. You can search by name or by category. |
Tour planning | Set up and store a new tour by entering a number of different destinations and select the order in which you wish to visit them. You can also modify an existing tour or recall a previous tour. The system will automatically calculate and display your chosen journey. |
Store position | Store and name your current position. This will automatically save in your favorites. |
Route options | Set your route options from the available list. |
Special functions | Select GPS and system information or a demonstration of the system functionality. Select a demonstration mode where the system will simulate a journey whilst the vehicle is stationary. You can manually select a vehicle start position. |
Press the MENU button, select the navigation option and choose any of the following options.
| Message | Description and Action |
|---|---|
Route options | Set your route options. |
Map display | Customize the map display for your journey (for example arrows on map, arrival times and map content). |
Assistance options | Customize display information for your journey (for example signs, lanes and speed limits). Turn the hazard warning feature on or off. |
Personal data | Delete personal data (for example your home address). |
Reset all settings | Reset the navigation settings. |
Storing Your Home Address
- Press the NAV button.
- Select the home address option.
- Enter the required details using the arrow buttons.
- Press the confirm function button.
Note:
Your last destination will automatically display if you go to change your home address.
Adding a Favorite
- Press the NAV button.
- Scroll to the destination input option.
- Enter the required details using the arrow buttons.
- Press the store function button.
Note:
If you select store position, this will also save the destination in your favorites.
Selecting a Favorite
- Press the NAV button.
- Select the favorites option.
- Scroll to the required destination using the arrow buttons.
- Press the OK button to start navigation.
Adjusting the Navigation Voice Level
You can adjust the voice prompt level during an active voice prompt by using the volume control.
Note:
During active route guidance pressing the information button will repeat the last navigation instruction.
Nav Audio Mixing
This feature allows you to adjust the volume mix between the audio unit and navigation voice level.
Tolerant Destination Input
This function will search a number of destinations with a similar spelling to what you have entered. This is helpful if you are unsure on how to spell a destination.
| Message | Action |
|---|---|
Tolerant | Press the NAV button and scroll to this destination input option before entering your destination details. |
Then begin to input your destination. Press the OK button. The system will search for destinations with similar spellings. Use the arrow buttons to select a destination from the list and press the OK button to confirm your destination.
Route Displays
Map Display
Press the MAP button to view map mode. This view will show your current location with your vehicle in the center shown as an arrow surrounded by a circle. The arrow will face in the direction of travel.
The information on the top line gives the name of the current road, or the next road to take if a turn is approaching.
You can change the way the map is displayed by altering the zoom and orientation settings. Press function button one. The current map scale is shown on the display.
Map scale settings may be set between 0.05 miles to 500 miles or 50 meters to 500 kilometers, with an auto setting on the top. The auto setting continuously changes the map scale according to vehicle speed and the road type being driven.
You can use the arrow buttons to change the view to 2D, turn-by-turn, 3D or a clean view.
Zoom
This feature will automatically increase the zoom on the map display at times when you are required to make a turn, or perform more complex maneuvers. Shortly after the zoom scale will return to the previous level when in auto mode.
Manual: Press function button one and adjust the setting using the left or right arrow buttons. Press OK to confirm your setting.
Auto: Press function button one and using the up or down arrow key select the auto option. Press OK to confirm your setting.
Move
When you are in map mode, press function button two. You can now use the arrow buttons on the audio unit to move around the map.
Press function button two again to return to the original view.
Navigation Display
After commencing a navigation route, the default screen is the main navigation screen.
Once an active route is underway, guidance will be given by on-screen information and voice prompts. Whichever audio source you wish to leave the unit in, basic turn by turn and distance information will remain on the screen in the form of a graphic inset. You do not need to leave the unit on the main navigation screen when you are navigating a route. Press the MAP button at any time to return to the main navigation screen. Slightly more detailed information on your route may be available using the main navigation screen if required.
Hazard Spot Warning
The system supports a hazard spot warning feature which informs you with visible and audible feedback about hazardous traffic areas.
| Message | Description |
|---|---|
Assistance options | You can switch the system on and off using the information and entertainment display menu. Refer to this option in the navigation menu. |
Note:
This feature is only available in certain countries.
Navigation Map Updates
Annual navigation map updates are available for purchase. See an authorized dealer.
Type Approvals
SD Logo is a trademark.The navigation software is based in part on the work of the FreeType team © 2006
The navigation software is based in part on the work of the independent JPEG Group.
- Please note that Ford will not respond to individual feedback.
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North America
| Country | Phone | |
|---|---|---|
| United States | 1-800-392-3673 (FORD) | |
| Canada | 1-800-565-3673 (FORD) | |
| Mexico | 1-800-719-8466 | |
| Guam | 1-800-392-3673 (FORD) | |
| North Mariana Islands | apemcrc@ford.com | |
| Puerto Rico | (800) 841-3673 | prcac@ford.com |
| US Virgin Islands | (800) 841-3673 | prcac@ford.com |
IMG
| Country | Phone | |
|---|---|---|
| Algeria | nafcrc@ford.com | |
| Angola | ssacrc@ford.com | |
| Benin | ssacrc@ford.com | |
| Botswana | ssacrc@ford.com | |
| Burkina FASO | ssacrc@ford.com | |
| Burundi | ssacrc@ford.com | |
| Cameroon | ssacrc@ford.com | |
| Cape Verde | ssacrc@ford.com | |
| Central African Republic | ssacrc@ford.com | |
| Chad | ssacrc@ford.com | |
| Comoros | ssacrc@ford.com | |
| Dem Republic of Congo | ssacrc@ford.com | |
| Djibuti | ssacrc@ford.com | |
| Egypt | nafcrc@ford.com | |
| Equitorial Guinea | ssacrc@ford.com | |
| Eritrea | ssacrc@ford.com | |
| Ethiopia | ssacrc@ford.com | |
| Gabon | ssacrc@ford.com | |
| Gambia | ssacrc@ford.com | |
| Ghana | ssacrc@ford.com | |
| Guinea | ssacrc@ford.com | |
| Guinea-Bissau | ssacrc@ford.com | |
| Ivory Coast | ssacrc@ford.com | |
| Kenya | ssacrc@ford.com | |
| Liberia | ssacrc@ford.com | |
| Libya | nafcrc@ford.com | |
| Madagascar | ssacrc@ford.com | |
| Malawi | ssacrc@ford.com | |
| Mauritania | ssacrc@ford.com | |
| Mauritius | ssacrc@ford.com | |
| Morocco | nafcrc@ford.com | |
| Mozambique | ssacrc@ford.com | |
| Namibia | ssacrc@ford.com | |
| Niger | ssacrc@ford.com | |
| Nigeria | ssacrc@ford.com | |
| Republic of Congo | ssacrc@ford.com | |
| Rwanda | ssacrc@ford.com | |
| Sao Tome and Principe | ssacrc@ford.com | |
| Senegal | ssacrc@ford.com | |
| Sychelles | ssacrc@ford.com | |
| Sierra Leone | ssacrc@ford.com | |
| South Africa | 860011022 | fordcrc2@ford.com |
| South Sudan | ssacrc@ford.com | |
| Swaziland | ssacrc@ford.com | |
| Tanzania | ssacrc@ford.com | |
| Togo | ssacrc@ford.com | |
| Tunisia | nafcrc@ford.com | |
| Uganda | ssacrc@ford.com | |
| Zambia | ssacrc@ford.com | |
| Zimbabwe | ssacrc@ford.com | |
| American Somoa | apemcrc@ford.com | |
| Australia | (13 FORD) 13 3673 | foacust1@ford.com |
| Bangladesh | apemcrc@ford.com | |
| Bhutan | apemcrc@ford.com | |
| Brunei | apemcrc@ford.com | |
| Cambodia | apemcrc@ford.com | |
| Fiji | apemcrc@ford.com | |
| French Polynesia | apemcrc@ford.com | |
| India | apemcrc@ford.com | |
| Indonesia | apemcrc@ford.com | |
| Japan | apemcrc@ford.com | |
| Laos | apemcrc@ford.com | |
| Macao | apemcrc@ford.com | |
| Malaysia | apemcrc@ford.com | |
| Marshall Islands | apemcrc@ford.com | |
| Mongolia | apemcrc@ford.com | |
| Myanmar | apemcrc@ford.com | |
| Nepal | apemcrc@ford.com | |
| New Caledonia | apemcrc@ford.com | |
| New Zealand | 0800 367 369 (FORDNZ) | fnzcust@ford.com |
| Pakistan | apemcrc@ford.com | |
| Palau | apemcrc@ford.com | |
| Papua New Guinea | apemcrc@ford.com | |
| Philippines | 02-88669408 | emailus@ford.com |
| Singapore | apemcrc@ford.com | |
| South Korea | 82-2-1600-6003 | infokr1@ford.com |
| Sri Lanka | apemcrc@ford.com | |
| Tahiti | apemcrc@ford.com | |
| Thailand | 1383 | fordthai@ford.com |
| Timor Leste | apemcrc@ford.com | |
| Vanuatu | apemcrc@ford.com | |
| Vietnam | 1800588888 | fordvn@ford.com |
| Wallis and Futuna | apemcrc@ford.com | |
| Western Somoa | apemcrc@ford.com | |
| Afghanistan | menacac@ford.com | |
| Bahrain | menacac@ford.com | |
| Iraq | menacac@ford.com | |
| Israel | 08-9139995 | service1@kelekmotors.co.il |
| Jordan | menacac@ford.com | |
| Kuwait | 965 1 898900 | menacac@ford.com |
| Lebanon | menacac@ford.com | |
| Oman | menacac@ford.com | |
| Qatar | menacac@ford.com | |
| Saudi Arabia | 8008443673 | menacac@ford.com |
| Syria | menacac@ford.com | |
| United Arab Emirates | 80004441066 | menacac@ford.com |
| Yemen | menacac@ford.com |
Greater China
| Country | Phone | |
|---|---|---|
| China-Imported Vehicles | 400-690-1886 | |
| China-CAF | 951995 | |
| China-JMC | 400-003-1111 | |
| China-Lincoln | 400-988-6789 | |
| Taiwan | 0800-032100 | |
| Hong Kong | (852) 3768-4898 |
South America
| Country | Phone | |
|---|---|---|
| Argentina | 0800-888-3673 | |
| Bolivia | Contact Your Local Ford Distributor | |
| Brazil | 0800-703-3673 | central@ford.com |
| Chile | Contact Your Local Ford Distributor | |
| Colombia | Contact Your Local Ford Distributor | |
| Ecuador | Contact Your Local Ford Distributor | |
| French Guiana | Contact Your Local Ford Distributor | |
| Guyana | Contact Your Local Ford Distributor | |
| Paraguay | Contact Your Local Ford Distributor | |
| Peru | Contact Your Local Ford Distributor | |
| Suriname | Contact Your Local Ford Distributor | |
| Uruguay | Contact Your Local Ford Distributor | |
| Venezuela | Contact Your Local Ford Distributor |
Europe
| Country | Phone | |
|---|---|---|
| Albania | Contact Your Local Ford Distributor | |
| Andorra | Contact Your Local Ford Distributor | |
| Armenia | Contact Your Local Ford Distributor | |
| Austria | 01 20 609 2424 | kundenz@ford.com |
| Azerbaijan | Contact Your Local Ford Distributor | |
| Belarus | Contact Your Local Ford Distributor | |
| Belgium | 32 2 700 67 76 | custfobe@ford.com |
| Bosnia | Contact Your Local Ford Distributor | |
| Bulgaria | Contact Your Local Ford Distributor | |
| Croatia | Contact Your Local Ford Distributor | |
| Cyprus | Contact Your Local Ford Distributor | |
| Czech Republic | 800 3673 29 | zakaznik@ford.com |
| Denmark | 43 68 2000 | crcdk@ford.com |
| Estonia | 372 6710 060 | ford@infoauto.ee |
| Falkland Islands | Contact Your Local Ford Distributor | |
| Finland | 09 725 22022 | palvelut@ford.com |
| France | 0800 005 005 | crcfr@ford.com |
| Georgia | Contact Your Local Ford Distributor | |
| Germany | 0221 9999 2 999 | kunden@ford.com |
| Girbraltar | Contact Your Local Ford Distributor | |
| Greece | 216 900 88 99 | info11@ford.com |
| Hungary | +36 1 7777 555 | Contact Your Local Ford Distributor |
| Iceland | Contact Your Local Ford Distributor | |
| Ireland | 1800 771 199 | crcirela@ford.com |
| Italy | 800 22 44 33 | tu@ford.com |
| Kazakhstan | Contact Your Local Ford Distributor | |
| Latvia | +371 67303020 | |
| Liechtenstein | Contact Your Local Ford Distributor | |
| Lithuania | 370 5216 8226 | forduzklausos@inchcape.lt |
| Luxembourg | +352 248 71 800 | custfobe@ford.com |
| Macedonia | Contact Your Local Ford Distributor | |
| Malta | Contact Your Local Ford Distributor | |
| Moldova | Contact Your Local Ford Distributor | |
| Monaco | Contact Your Local Ford Distributor | |
| Montenegro | Contact Your Local Ford Distributor | |
| Netherlands | 70 7703 777 | klanten@ford.com |
| Norway | 47 66819739 | infonor@ford.com |
| Poland | 48 22 522 27 27 | kontakty@ford.com |
| Portugal | 800 210 373 | clientes@ford.com |
| Romania | 40 312298798 | crcro@ford.com |
| Russia | Contact Your Local Ford Distributor | |
| San Marino | Contact Your Local Ford Distributor | |
| Serbia | Contact Your Local Ford Distributor | |
| Serbia and Montenegro | Contact Your Local Ford Distributor | |
| Slovakia | Contact Your Local Ford Distributor | |
| Slovenia | Contact Your Local Ford Distributor | |
| South Georgia | Contact Your Local Ford Distributor | |
| Spain | 900 80 70 90 | crcspain@ford.com |
| Sweden | 08-593 66 333 | fordkund@ford.com |
| Switzerland | 044 511 14 45 | assistch@ford.com |
| Turkey | Contact Your Local Ford Distributor | |
| Ukraine | Contact Your Local Ford Distributor | |
| United Kingdom | 020 3564 4444 | UKCRC1@ford.com |
Caribbean and Central America
| Country | Phone | |
|---|---|---|
| Anguilla | (313) 594-4857 | expcac@ford.com |
| Antigua | (313) 594-4857 | expcac@ford.com |
| Aruba | (313) 594-4857 | expcac@ford.com |
| Bahamas | (313) 594-4857 | expcac@ford.com |
| Barbados | (313) 594-4857 | expcac@ford.com |
| Bermuda | (313) 594-4857 | expcac@ford.com |
| Bonaire and St. Eustatius | (313) 594-4857 | expcac@ford.com |
| Cayman Islands | (313) 594-4857 | expcac@ford.com |
| Curacao | (313) 594-4857 | expcac@ford.com |
| Dominica | (313) 594-4857 | expcac@ford.com |
| Dominican Republic | (313) 594-4857 | expcac@ford.com |
| Grenada | (313) 594-4857 | expcac@ford.com |
| Haiti | (313) 594-4857 | expcac@ford.com |
| Jamaica | (313) 594-4857 | expcac@ford.com |
| Martinique | (313) 594-4857 | expcac@ford.com |
| Montserrat | (313) 594-4857 | expcac@ford.com |
| St. Kitts and Nevis | (313) 594-4857 | expcac@ford.com |
| St. Lucia | (313) 594-4857 | expcac@ford.com |
| St. Martin | (313) 594-4857 | expcac@ford.com |
| St. Vincent and the Grenadines | (313) 594-4857 | expcac@ford.com |
| Trinidad and Tobago | (313) 594-4857 | expcac@ford.com |
| Turks and Caicos | (313) 594-4857 | expcac@ford.com |
| British Virgin Islands | (313) 594-4857 | expcac@ford.com |
| Netherlands Antilles | (313) 594-4857 | expcac@ford.com |
| Belize | (313) 594-4857 | expcac@ford.com |
| Costa Rica | (313) 594-4857 | expcac@ford.com |
| El Salvador | (313) 594-4857 | expcac@ford.com |
| Guatemala | (313) 594-4857 | expcac@ford.com |
| Honduras | (313) 594-4857 | expcac@ford.com |
| Nicaragua | (313) 594-4857 | expcac@ford.com |
| Panama | (313) 594-4857 | expcac@ford.com |