WARNING   WARNING:  To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at parking speeds. Certain objects with surfaces that absorb ultrasonic waves, traffic control systems, fluorescent lamps, inclement weather, air brakes, and external motors and fans may also affect the function of the sensing system; this may include reduced performance or a false activation.
WARNING   WARNING:  To help avoid personal injury, always use caution when in reverse (R) and when using the sensing system.
WARNING   WARNING:  This system is not designed to prevent contact with small or moving objects. The system is designed to provide a warning to assist the driver in detecting large stationary objects to avoid damaging your vehicle. The system may not detect smaller objects, particularly those close to the ground.
WARNING   WARNING:  Certain add-on devices such as large trailer hitches, bike or surfboard racks and any device that may block the normal detection zone of the system, may create false beeps.

Note:   Keep the sensors, located on the bumper or fascia, free from snow, ice and large accumulations of dirt. If the sensors are covered, the system’s accuracy can be affected. Do not clean the sensors with sharp objects.
Note:   If your vehicle sustains damage to the bumper or fascia, leaving it misaligned or bent, the sensing zone may be altered causing inaccurate measurement of obstacles or false alarms.
Note:   If your vehicle is equipped with MyKey™, it is possible to prevent turning the sensing system off.   See   MyKey™. 
Note:   If your vehicle is equipped with a trailer tow package and a trailer is connected to your vehicle, the rear sensing system will be disabled and will not allow you to switch the system on through the information display. When you shift your vehicle into reverse (R), a message appears in the information display stating that a trailer is connected and the rear sensing system is disabled. If equipped, the center stack rear sensing system display will not be present.
The sensing system warns the driver of obstacles within a certain range of the bumper area. The system turns on automatically when you switch on the ignition.
When receiving a detection warning, the radio volume reduces to a predetermined level. After the warning goes away, the radio volume returns to the previous level.
You can switch the system off through the information display menu or from the pop-up message that appears once the transmission is shifted into reverse (R).
If a fault is present in the system, a warning message appears in the information display and will not allow you to switch the faulted system on.
Rear Sensing System
The rear sensors are only active when the transmission is in reverse (R). As your vehicle moves closer to the obstacle, the rate of the audible warning increases. When the obstacle is less than 12 in (30 cm) away, the warning sounds continuously. If a stationary or receding object is detected farther than 12 in (30 cm) from the side your vehicle, the tone sounds for only three seconds. Once the system detects an object approaching, the warning sounds again.
Rear Parking Sensors
AThe coverage area is up to 6 feet (1.8 meters) from the rear bumper. There is decreased coverage area at the outer corners of the bumper.
The system detects certain objects while the transmission is in reverse (R):
  • and moving toward a stationary object at a speed of 3 mph (5 km/h) or less.
  • but not moving, and a moving object is approaching the rear of your vehicle at a speed of 3 mph (5 km/h) or less.
  • and moving at a speed of less than 3 mph (5 km/h) and a moving object is approaching the rear of your vehicle at a speed of less than 3 mph (5 km/h).
The system provides audio warnings only when your vehicle is moving or when your vehicle is stationary and the detected obstacle is fewer than 12 in (30 cm) away from the bumper.
The system provides obstacle distance indication through the center stack display (if equipped). The distance indication will be present when the transmission is in reverse (R).
  • As the distance to the obstacle decreases (obstacle becomes closer), the indicator blocks will illuminate and move towards the vehicle icon.
  • If there is no obstacle detected, the distance indicator blocks will be grayed out.

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Contact Information

North America

CountryPhoneEmail
United States1-800-392-3673 (FORD)
Canada1-800-565-3673 (FORD)
Mexico1-800-719-8466
Guam1-800-392-3673 (FORD)
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IMG

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CountryPhoneEmail
China-Imported Vehicles400-690-1886
China-CAF951995
China-JMC400-003-1111
China-Lincoln400-988-6789
Taiwan0800-032100
Hong Kong(852) 3768-4898

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Argentina0800-888-3673
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Belize(313) 594-4857expcac@ford.com
Costa Rica(313) 594-4857expcac@ford.com
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Guatemala(313) 594-4857expcac@ford.com
Honduras(313) 594-4857expcac@ford.com
Nicaragua(313) 594-4857expcac@ford.com
Panama(313) 594-4857expcac@ford.com