WARNING   WARNING:  Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

You can control various systems on your vehicle using the quick action menu (QAM) buttons on the right-hand side of the steering wheel. The information display provides the corresponding information.
Note:   Some options may appear slightly different or not at all if the items are optional.
Note:   Some MyKey menu options only appear if MyKey is enabled and at least one MyKey is programmed.
Note:   Speedometer, driving aid information, and distance to empty information (if enabled) moves to the left information group when a menu is opened.
Check Box Icon  This icon gives you the ability to switch a feature on or off. A check in the box indicates the feature is enabled, and unchecked indicates the feature is disabled.
Information Display Controls
Steering Wheel Controls - Information Display
ABack button.
BToggle up.
COK button.
DToggle down.
EPhone button.
FAudio button.
GNavigation button (If Equipped).
HSettings button.
IDisplay button.
Note:   The HUD button replaces the DISP button on vehicles that have a head up display (HUD).   See   Head Up Display. 
  • Press the QAM button to enter the menu.
  • Toggle (B) and (D) to scroll through and highlight the options within a menu.
  • Press (C) to enter a sub-menu.
  • Press (A) to exit a menu.
  • Press the open menu's QAM button at any time to close the menu (escape button).
  • Press (C) to choose and confirm settings or messages.
Settings

Settings
Info/Trip/Fuel
See Display Options  
Gauges
Traction Control
Drive Control
Handling in D
Select Your Setting  
Handling in S
Performance in S
Driver Assistance
Blindspot
Cross Traffic Alert
Cruise Control
Select Your Setting  
Driver Alert
Lane Keeping System
Mode
Select Your Setting  
Intensity
Pre-Collision
Alert Sensitivity
Active Braking
Speedometer km/h
Speedometer MPH
Advanced Settings
Vehicle
Alarm
Select Your Setting  
Ask on Exit
Auto Engine Off
Autofold Mirrors
Easy Entry/Exit
Lighting
Auto Highbeam
Autolamp Delay
Select Your Setting  
Daytime Lights
Welcome Lighting
   
Locks
Auto Unlock
Feedback
Audible
Exterior Lights
Mislock
Remote Unlock
Select Your Setting  
Switch Inhibit
   
Oil Life Reset
Follow onscreen directions to confirm or modify your settings.  
Power Decklid
Select Your Setting  
Remote Start
Climate Control
Select Your Setting  
Seats and Wheel
Duration
System
Tire Monitor
Follow onscreen directions to confirm or modify your settings.  
Windows
Remote Open
Remote Close
   
Wipers
Courtesy Wipe
Rain Sensing
MyKey
MyKey Status
Follow onscreen directions to confirm or modify your settings.  
Create MyKey
911 Assist
Select Your Setting  
Do Not Disturb
Traction Control
Max Speed
Speed Minder
Volume Limiter
   
Clear MyKeys
Follow onscreen directions to confirm or modify your settings.  
Display Setup
Distance
Select Your Setting  
Temperature
Tire Pressure
Language

Display Options
Note:   If your vehicle does not have a head up display, use the DISP button to access your Info/Trip/Fuel and Gauges options.
Info/Trip/Fuel On Demand information appears on the right-hand side of your instrument cluster.

Info/Trip/Fuel
Engine Hours
Trip 1
Trip 2
Fuel Economy
Tire Pressure
Intelligent AWD
None

  • Engine Hours - Livery vehicles only. Displays the engine hours and engine idle hours.
  • Trip 1 - Displays distance traveled, average fuel economy, and time spent for trip. Press and hold OK to reset.Trip 2 information is the same as Trip 1.
  • Fuel Economy - Displays instantaneous and average fuel economy.
  • Tire Pressure - Displays a graphic of current vehicle tire pressures.
  • Intelligent AWD (if equipped) - Displays a graphic of the power distribution between the front and rear wheels.
  • None - Displays a blank area.
Gauges
There are three gauge modes: Speedometer, Fuel Economy and Tach and Gauges. The following table describes the display options in each mode.

Gauges
  Left Group   Right Group  
HUD On with Status Bar On   HUD Off   HUD On   HUD Off   HUD Off  
HUD On and Status Bar Off   HUD On, Status Bar Off and Navigation Available   HUD On, Status Bar Off and Navigation Not Available  
Speedometer
Blank   DTE   Blank   Compass Direction and Street Name   Graphic Compass  
Fuel Economy
Average and Instant Fuel Economy   Average and Instant Fuel Economy / DTE  
Tach and Gauges
Tachometer   Tachometer / DTE   Turbo and Temp Gauge   Turbo and Temp Gauges   Turbo and Temp Gauge  
  Average Fuel Economy displays instead of Turbo if your vehicle has a 3.7L V6 TiVCT Engine.  

DTE
Shows the approximate distance your vehicle can travel before running out of fuel.
Average Fuel Economy
Shows the average fuel usage based on time.
Instant Fuel Economy
Shows your instantaneous fuel usage.
Tachometer
Indicates the engine speed in revolutions per minute. Driving with your tachometer pointer continuously at the top of the scale may damage the engine.
Turbo Gauge (If Equipped)
Indicates the amount of manifold air pressure in the engine.
Temperature Gauge
Indicates engine coolant temperature. At normal operating temperature, the level indicator will be in the normal range. If the engine coolant temperature exceeds the normal range, stop your vehicle as soon as safely possible, switch off the engine and let the engine cool.
WARNING   WARNING:  Do not remove the coolant reservoir cap when the engine is on or the cooling system is hot. Wait 10 minutes for the cooling system to cool down. Cover the coolant reservoir cap with a thick cloth to prevent the possibility of scalding and slowly remove the cap. Failure to follow this instruction could result in personal injury.

Head Up Display (If Equipped)
See   Head Up Display. 
Phone
See   General Information. 
Audio
See   General Information. 
Navigation (If Equipped)
See   General Information. 

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Contact Information

North America

CountryPhoneEmail
United States1-800-392-3673 (FORD)
Canada1-800-565-3673 (FORD)
Mexico1-800-719-8466
Guam1-800-392-3673 (FORD)
North Mariana Islandsapemcrc@ford.com
Puerto Rico(800) 841-3673prcac@ford.com
US Virgin Islands(800) 841-3673prcac@ford.com

IMG

CountryPhoneEmail
Algerianafcrc@ford.com
Angolassacrc@ford.com
Beninssacrc@ford.com
Botswanassacrc@ford.com
Burkina FASOssacrc@ford.com
Burundissacrc@ford.com
Cameroonssacrc@ford.com
Cape Verdessacrc@ford.com
Central African Republicssacrc@ford.com
Chadssacrc@ford.com
Comorosssacrc@ford.com
Dem Republic of Congossacrc@ford.com
Djibutissacrc@ford.com
Egyptnafcrc@ford.com
Equitorial Guineassacrc@ford.com
Eritreassacrc@ford.com
Ethiopiassacrc@ford.com
Gabonssacrc@ford.com
Gambiassacrc@ford.com
Ghanassacrc@ford.com
Guineassacrc@ford.com
Guinea-Bissaussacrc@ford.com
Ivory Coastssacrc@ford.com
Kenyassacrc@ford.com
Liberiassacrc@ford.com
Libyanafcrc@ford.com
Madagascarssacrc@ford.com
Malawissacrc@ford.com
Mauritaniassacrc@ford.com
Mauritiusssacrc@ford.com
Morocconafcrc@ford.com
Mozambiquessacrc@ford.com
Namibiassacrc@ford.com
Nigerssacrc@ford.com
Nigeriassacrc@ford.com
Republic of Congossacrc@ford.com
Rwandassacrc@ford.com
Sao Tome and Principessacrc@ford.com
Senegalssacrc@ford.com
Sychellesssacrc@ford.com
Sierra Leonessacrc@ford.com
South Africa860011022fordcrc2@ford.com
South Sudanssacrc@ford.com
Swazilandssacrc@ford.com
Tanzaniassacrc@ford.com
Togossacrc@ford.com
Tunisianafcrc@ford.com
Ugandassacrc@ford.com
Zambiassacrc@ford.com
Zimbabwessacrc@ford.com
American Somoaapemcrc@ford.com
Australia(13 FORD) 13 3673foacust1@ford.com
Bangladeshapemcrc@ford.com
Bhutanapemcrc@ford.com
Bruneiapemcrc@ford.com
Cambodiaapemcrc@ford.com
Fijiapemcrc@ford.com
French Polynesiaapemcrc@ford.com
Indiaapemcrc@ford.com
Indonesiaapemcrc@ford.com
Japanapemcrc@ford.com
Laosapemcrc@ford.com
Macaoapemcrc@ford.com
Malaysiaapemcrc@ford.com
Marshall Islandsapemcrc@ford.com
Mongoliaapemcrc@ford.com
Myanmarapemcrc@ford.com
Nepalapemcrc@ford.com
New Caledoniaapemcrc@ford.com
New Zealand0800 367 369 (FORDNZ)fnzcust@ford.com
Pakistanapemcrc@ford.com
Palauapemcrc@ford.com
Papua New Guineaapemcrc@ford.com
Philippines02-88669408emailus@ford.com
Singaporeapemcrc@ford.com
South Korea82-2-1600-6003infokr1@ford.com
Sri Lankaapemcrc@ford.com
Tahitiapemcrc@ford.com
Thailand1383fordthai@ford.com
Timor Lesteapemcrc@ford.com
Vanuatuapemcrc@ford.com
Vietnam1800588888fordvn@ford.com
Wallis and Futunaapemcrc@ford.com
Western Somoaapemcrc@ford.com
Afghanistanmenacac@ford.com
Bahrainmenacac@ford.com
Iraqmenacac@ford.com
Israel08-9139995service1@kelekmotors.co.il
Jordanmenacac@ford.com
Kuwait965 1 898900menacac@ford.com
Lebanonmenacac@ford.com
Omanmenacac@ford.com
Qatarmenacac@ford.com
Saudi Arabia8008443673menacac@ford.com
Syriamenacac@ford.com
United Arab Emirates80004441066menacac@ford.com
Yemenmenacac@ford.com

Greater China

CountryPhoneEmail
China-Imported Vehicles400-690-1886
China-CAF951995
China-JMC400-003-1111
China-Lincoln400-988-6789
Taiwan0800-032100
Hong Kong(852) 3768-4898

South America

CountryPhoneEmail
Argentina0800-888-3673
BoliviaContact Your Local Ford Distributor
Brazil0800-703-3673central@ford.com
ChileContact Your Local Ford Distributor
ColombiaContact Your Local Ford Distributor
EcuadorContact Your Local Ford Distributor
French GuianaContact Your Local Ford Distributor
GuyanaContact Your Local Ford Distributor
ParaguayContact Your Local Ford Distributor
PeruContact Your Local Ford Distributor
SurinameContact Your Local Ford Distributor
UruguayContact Your Local Ford Distributor
VenezuelaContact Your Local Ford Distributor

Europe

CountryPhoneEmail
AlbaniaContact Your Local Ford Distributor
AndorraContact Your Local Ford Distributor
ArmeniaContact Your Local Ford Distributor
Austria01 20 609 2424kundenz@ford.com
AzerbaijanContact Your Local Ford Distributor
BelarusContact Your Local Ford Distributor
Belgium32 2 700 67 76custfobe@ford.com
BosniaContact Your Local Ford Distributor
BulgariaContact Your Local Ford Distributor
CroatiaContact Your Local Ford Distributor
CyprusContact Your Local Ford Distributor
Czech Republic800 3673 29zakaznik@ford.com
Denmark43 68 2000crcdk@ford.com
Estonia372 6710 060ford@infoauto.ee
Falkland IslandsContact Your Local Ford Distributor
Finland09 725 22022palvelut@ford.com
France0800 005 005 crcfr@ford.com
GeorgiaContact Your Local Ford Distributor
Germany0221 9999 2 999kunden@ford.com
GirbraltarContact Your Local Ford Distributor
Greece216 900 88 99 info11@ford.com
Hungary+36 1 7777 555Contact Your Local Ford Distributor
IcelandContact Your Local Ford Distributor
Ireland1800 771 199crcirela@ford.com
Italy800 22 44 33tu@ford.com
KazakhstanContact Your Local Ford Distributor
Latvia+371 67303020
LiechtensteinContact Your Local Ford Distributor
Lithuania370 5216 8226forduzklausos@inchcape.lt
Luxembourg+352 248 71 800custfobe@ford.com
MacedoniaContact Your Local Ford Distributor
MaltaContact Your Local Ford Distributor
MoldovaContact Your Local Ford Distributor
MonacoContact Your Local Ford Distributor
MontenegroContact Your Local Ford Distributor
Netherlands70 7703 777 klanten@ford.com
Norway47 66819739infonor@ford.com
Poland48 22 522 27 27kontakty@ford.com
Portugal800 210 373clientes@ford.com
Romania40 312298798crcro@ford.com
RussiaContact Your Local Ford Distributor
San MarinoContact Your Local Ford Distributor
SerbiaContact Your Local Ford Distributor
Serbia and MontenegroContact Your Local Ford Distributor
SlovakiaContact Your Local Ford Distributor
SloveniaContact Your Local Ford Distributor
South GeorgiaContact Your Local Ford Distributor
Spain900 80 70 90crcspain@ford.com
Sweden08-593 66 333fordkund@ford.com
Switzerland044 511 14 45assistch@ford.com
TurkeyContact Your Local Ford Distributor
UkraineContact Your Local Ford Distributor
United Kingdom020 3564 4444UKCRC1@ford.com

Caribbean and Central America

CountryPhoneEmail
Anguilla(313) 594-4857expcac@ford.com
Antigua(313) 594-4857expcac@ford.com
Aruba(313) 594-4857expcac@ford.com
Bahamas(313) 594-4857expcac@ford.com
Barbados(313) 594-4857expcac@ford.com
Bermuda(313) 594-4857expcac@ford.com
Bonaire and St. Eustatius(313) 594-4857expcac@ford.com
Cayman Islands(313) 594-4857expcac@ford.com
Curacao(313) 594-4857expcac@ford.com
Dominica(313) 594-4857expcac@ford.com
Dominican Republic(313) 594-4857expcac@ford.com
Grenada(313) 594-4857expcac@ford.com
Haiti(313) 594-4857expcac@ford.com
Jamaica(313) 594-4857expcac@ford.com
Martinique(313) 594-4857expcac@ford.com
Montserrat(313) 594-4857expcac@ford.com
St. Kitts and Nevis(313) 594-4857expcac@ford.com
St. Lucia(313) 594-4857expcac@ford.com
St. Martin(313) 594-4857expcac@ford.com
St. Vincent and the Grenadines(313) 594-4857expcac@ford.com
Trinidad and Tobago(313) 594-4857expcac@ford.com
Turks and Caicos(313) 594-4857expcac@ford.com
British Virgin Islands(313) 594-4857expcac@ford.com
Netherlands Antilles(313) 594-4857expcac@ford.com
Belize(313) 594-4857expcac@ford.com
Costa Rica(313) 594-4857expcac@ford.com
El Salvador(313) 594-4857expcac@ford.com
Guatemala(313) 594-4857expcac@ford.com
Honduras(313) 594-4857expcac@ford.com
Nicaragua(313) 594-4857expcac@ford.com
Panama(313) 594-4857expcac@ford.com