WARNING   WARNING:  Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Various systems on your vehicle can be controlled using the information display controls on the steering wheel. Corresponding information is displayed in the information display.
Check Box Icon  This icon gives you the ability to switch a feature on or off. A check in the box indicates the feature is enabled, and unchecked indicates the feature is disabled.
Information Display Controls (Type 1)
Information Display Control
  • Press the up and down arrow buttons to scroll through and highlight the options within a menu.
  • Press the right arrow button to enter a sub-menu.
  • Press the left arrow button to exit a menu.
  • Press and hold the left arrow button at any time to return to the main menu display (escape button).
  • Press the OK button to choose and confirm settings or messages.
Menu
You can access the menu using the information display control.
Note:   Some options may appear slightly different or not at all if the items are optional.
  • Trip 1 & 2
  • Fuel Economy
  • Information
  • Settings
Trip 1 & 2

Trip 1 & 2  
Speedometer  
Trip distance  
Average fuel economy  
Elapsed trip time  
Hold OK to Reset  

Note:   Press and hold OK to reset the currently displayed trip information.
Speedometer
Shows vehicle speed digitally.
Trip distance
Shows the accumulated trip distance.
Average fuel economy
Shows the average fuel economy for a given trip.
Elapsed trip time
When you switch off your vehicle the timer stops and restarts when you restart your vehicle.
Fuel Economy
Use the left or right arrow buttons to choose the desired fuel economy display.

Fuel Economy  
Inst Fuel Econ
Average Fuel  

Note:   Press and hold OK to reset the currently displayed fuel usage information.
Inst Fuel Economy
This display shows a visual graph of your instantaneous fuel economy.
Average Fuel
This display shows the average fuel consumption since the function was last reset.
Information

Information
Intelligent AWD
MyKey® Distance (if key is programmed) — Distance traveled when a programmed key is in use.  
MyKey® Information — Number of MyKeys and admin keys programmed)  
Coolant Temp. — The engine coolant indicator will change colors indicating: blue for cool, gray for normal and red for hot. If the engine coolant temperature exceeds the normal range, stop the vehicle as soon as safely possible, switch off the engine and let the engine cool.  

Settings

Settings
Driver Assist
Traction Ctrl
Blindspot
Collision Warn
Sensitivity   High, Normal or Low  
Chimes  
Warning
Cross Traffic
Cruise Control
Adaptive or Normal  
Front Park Aid
Rear Park Aid
Trailer Sway
Display
Language
Select your applicable language  
Units  
Distance
Miles & GAL, l/100km or km/l  
Temperature
Fahrenheit (°F) or Celsius (°C)  
Convenience
Auto Engine Off  
  Autolamp Delay   Autolamp Delay  
Compass
Display
  
Calibrate
  
Set Zone
  
DTE calculation
Normal or Towing  
Easy Entry/Exit
Locks
Autolock
Autounlock
Remote Unlock
All Doors or Driver's First  
Oil Life Reset
Set to XXX%  
 
Power Liftgate
Switch Enabled or Switch Disabled  
Remote Start   Climate Control   Auto or Last Settings  
Seats and Wheel or Seats   Automatic or Off  
Duration   5, 10 or 15 minutes  
System  
Windows
Remote Open
Wipers
Courtesy Wipe
Rain Sensing
MyKey
Create MyKey
Hold OK to Create MyKey  
911 Assist
Always On or User Selectable  
Traction Ctrl
Max Speed
Choose desired speed or Off  
Speed Minder  
Volume Limiter
Do Not Disturb  
Clear MyKeys
Hold OK to Clear All MyKeys  

Information Display Controls (Type 2)
Information Display Control
  • Press the up and down arrow buttons to scroll through and highlight the options within a menu.
  • Press the right arrow button to enter a sub-menu.
  • Press the left arrow button to exit a menu.
  • Press and hold the left arrow button at any time to return to the main menu display (escape button).
  • Press the OK button to choose and confirm settings or messages.
Main menu
From the main menu bar on the left side of the information display, you can choose from the following categories:
Scroll up or down to highlight one of the categories and then press the right arrow key or OK to enter into that category. Press the left arrow key as needed to exit back to the main menu.
  • Display Mode
  • Trip 1 & 2
  • Fuel Economy
  • Driver Assist
  • Settings
Display Mode
Use the up or down arrow buttons to choose between the following display options.

Display Mode  
Option 1   XXX mi (km) to empty, Fuel gauge and Total odometer  
Option 2   Round tachometer, Fuel gauge and Total odometer  
Option 3   Round tachometer, Engine coolant temp gauge, Fuel gauge and Total odometer  
Option 4   Digital speedometer, Fuel gauge and Total odometer  
Regardless of display mode chosen, when you use the SelectShift Automatic™ transmission (SST), the cluster will change to the round tachometer if not already selected.  

XXX mi (km) to empty
Shows approximate fuel level before the fuel tank reaches empty. The value is dynamic and can change (raise or lower) depending on driving style.
Fuel gauge
Switch the ignition on. The fuel gauge will indicate approximately how much fuel is in the fuel tank. The arrow next to the fuel pump symbol shows the fuel filler door side of your vehicle.When the fuel level becomes low, the level indicator will change to amber.When the fuel level becomes critically low, the level indicator will change to red.
Note:   The fuel gauge level may vary slightly when your vehicle is moving or when driving on a slope.
Note:   When a MyKey® is in use, low fuel warnings will display earlier.
Round tachometer
Indicates the engine speed in revolutions per minute. Driving with your tachometer pointer continuously at the top of the scale may damage the engine. During SelectShift Automatic™ transmission (SST) use, the currently selected gear will appear in the display.
Engine coolant temperature gauge
Indicates engine coolant temperature. At normal operating temperature, the level indicator will be in the normal range. If the engine coolant temperature exceeds the normal range, stop your vehicle as soon as safely possible, switch off the engine and let the engine cool.
Trip 1 & 2
Choose between the following trip displays.

Trip 1 & 2  
Trip distance  
Average fuel economy  
Elapsed trip time  
Hold OK to Reset  

Note:   Press and hold OK to reset the currently displayed trip information.
Trip distance
Shows the accumulated trip distance.
Average fuel economy
Shows the average fuel economy for a given trip.
Elapsed trip time
When you switch off your vehicle the timer stops and restarts when you restart your vehicle.
Fuel Economy
Use the left or right arrow buttons to choose the desired fuel economy display.

Fuel Economy  
Inst Fuel Economy  
30 Min Fuel History  

Note:   Press and hold OK to reset the currently displayed fuel usage information.
Inst Fuel Economy
This display shows a visual graph of your instantaneous fuel economy.
30 Min Fuel History
This display shows a bar chart of your fuel history.
Driver Assist
Use the up or down arrow buttons to choose between the following display options.
Note:   Some items are optional and may not appear.

Driver Assist  
Traction Control  
Blindspot  
Collision Warn   Sensitivity   High, Normal or Low  
Cross Traffic  
Cruise Control   Adaptive or Normal   —  
Driver Alert  
Front Park Aid  
Rear Park Aid  
Trailer Sway

Settings
In this mode, you can configure different driver setting choices.
Note:   Some items are optional and may not appear.

Settings  
Vehicle   Drive Control   Handling in D   Sport, Normal or Comfort  
Handling in S   Sport or Normal  
Auto Engine Off  
DTE Calculation   Normal or Towing  
Easy Entry / Exit  
Lighting   Autolamp Delay   Select time interval  
Locks   Autolock  
Autounlock  
Remote Unlocking   All doors or Driver door  
  Oil Life Reset   Remaining Life XXX% - Hold OK to Reset  
Power Liftgate
Switch Enabled or Switch Disabled  
Remote Start   Climate Control   Auto or Last Settings  
Seats and Wheel or Seats   Auto Heated or Off  
Duration   5, 10 or 15 minutes  
System  
Windows   Remote Open  
Remote Close  
Wipers   Courtesy Wipe  
Rain Sensing  
MyKey   Mykey Status   MyKeys and Admin Keys  
Create MyKey   Hold OK to Create MyKey  
911 Assist   Always On or User Selectable  
Traction Control  
Max Speed   Choose desired speed or off  
Speed Minder  
Volume Limiter   On or Off  
Do Not Disturb   Always On or User Selectable  
MyKey Report   On or Off  
Clear MyKeys   Hold OK to Clear All MyKeys  
Display Settings   Distance   Miles & GAL, l/100km or km/l  
Gauge Display   Fuel Gauge or Fuel + Tach  
Language   Choose your applicable setting - Hold OK to Set  
Temperature   Fahrenheit (°F) or Celsius (°C)  

Note:   Some MyKey items will only appear if a MyKey is set.

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Contact Information

North America

CountryPhoneEmail
United States1-800-392-3673 (FORD)
Canada1-800-565-3673 (FORD)
Mexico1-800-719-8466
Guam1-800-392-3673 (FORD)
North Mariana Islandsapemcrc@ford.com
Puerto Rico(800) 841-3673prcac@ford.com
US Virgin Islands(800) 841-3673prcac@ford.com

IMG

CountryPhoneEmail
Algerianafcrc@ford.com
Angolassacrc@ford.com
Beninssacrc@ford.com
Botswanassacrc@ford.com
Burkina FASOssacrc@ford.com
Burundissacrc@ford.com
Cameroonssacrc@ford.com
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Chadssacrc@ford.com
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Republic of Congossacrc@ford.com
Rwandassacrc@ford.com
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Senegalssacrc@ford.com
Sychellesssacrc@ford.com
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South Africa860011022fordcrc2@ford.com
South Sudanssacrc@ford.com
Swazilandssacrc@ford.com
Tanzaniassacrc@ford.com
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Zimbabwessacrc@ford.com
American Somoaapemcrc@ford.com
Australia(13 FORD) 13 3673foacust1@ford.com
Bangladeshapemcrc@ford.com
Bhutanapemcrc@ford.com
Bruneiapemcrc@ford.com
Cambodiaapemcrc@ford.com
Fijiapemcrc@ford.com
French Polynesiaapemcrc@ford.com
Indiaapemcrc@ford.com
Indonesiaapemcrc@ford.com
Japanapemcrc@ford.com
Laosapemcrc@ford.com
Macaoapemcrc@ford.com
Malaysiaapemcrc@ford.com
Marshall Islandsapemcrc@ford.com
Mongoliaapemcrc@ford.com
Myanmarapemcrc@ford.com
Nepalapemcrc@ford.com
New Caledoniaapemcrc@ford.com
New Zealand0800 367 369 (FORDNZ)fnzcust@ford.com
Pakistanapemcrc@ford.com
Palauapemcrc@ford.com
Papua New Guineaapemcrc@ford.com
Philippines02-88669408emailus@ford.com
Singaporeapemcrc@ford.com
South Korea82-2-1600-6003infokr1@ford.com
Sri Lankaapemcrc@ford.com
Tahitiapemcrc@ford.com
Thailand1383fordthai@ford.com
Timor Lesteapemcrc@ford.com
Vanuatuapemcrc@ford.com
Vietnam1800588888fordvn@ford.com
Wallis and Futunaapemcrc@ford.com
Western Somoaapemcrc@ford.com
Afghanistanmenacac@ford.com
Bahrainmenacac@ford.com
Iraqmenacac@ford.com
Israel08-9139995service1@kelekmotors.co.il
Jordanmenacac@ford.com
Kuwait965 1 898900menacac@ford.com
Lebanonmenacac@ford.com
Omanmenacac@ford.com
Qatarmenacac@ford.com
Saudi Arabia8008443673menacac@ford.com
Syriamenacac@ford.com
United Arab Emirates80004441066menacac@ford.com
Yemenmenacac@ford.com

Greater China

CountryPhoneEmail
China-Imported Vehicles400-690-1886
China-CAF951995
China-JMC400-003-1111
China-Lincoln400-988-6789
Taiwan0800-032100
Hong Kong(852) 3768-4898

South America

CountryPhoneEmail
Argentina0800-888-3673
BoliviaContact Your Local Ford Distributor
Brazil0800-703-3673central@ford.com
ChileContact Your Local Ford Distributor
ColombiaContact Your Local Ford Distributor
EcuadorContact Your Local Ford Distributor
French GuianaContact Your Local Ford Distributor
GuyanaContact Your Local Ford Distributor
ParaguayContact Your Local Ford Distributor
PeruContact Your Local Ford Distributor
SurinameContact Your Local Ford Distributor
UruguayContact Your Local Ford Distributor
VenezuelaContact Your Local Ford Distributor

Europe

CountryPhoneEmail
AlbaniaContact Your Local Ford Distributor
AndorraContact Your Local Ford Distributor
ArmeniaContact Your Local Ford Distributor
Austria01 20 609 2424kundenz@ford.com
AzerbaijanContact Your Local Ford Distributor
BelarusContact Your Local Ford Distributor
Belgium32 2 700 67 76custfobe@ford.com
BosniaContact Your Local Ford Distributor
BulgariaContact Your Local Ford Distributor
CroatiaContact Your Local Ford Distributor
CyprusContact Your Local Ford Distributor
Czech Republic800 3673 29zakaznik@ford.com
Denmark43 68 2000crcdk@ford.com
Estonia372 6710 060ford@infoauto.ee
Falkland IslandsContact Your Local Ford Distributor
Finland09 725 22022palvelut@ford.com
France0800 005 005 crcfr@ford.com
GeorgiaContact Your Local Ford Distributor
Germany0221 9999 2 999kunden@ford.com
GirbraltarContact Your Local Ford Distributor
Greece216 900 88 99 info11@ford.com
Hungary+36 1 7777 555Contact Your Local Ford Distributor
IcelandContact Your Local Ford Distributor
Ireland1800 771 199crcirela@ford.com
Italy800 22 44 33tu@ford.com
KazakhstanContact Your Local Ford Distributor
Latvia+371 67303020
LiechtensteinContact Your Local Ford Distributor
Lithuania370 5216 8226forduzklausos@inchcape.lt
Luxembourg+352 248 71 800custfobe@ford.com
MacedoniaContact Your Local Ford Distributor
MaltaContact Your Local Ford Distributor
MoldovaContact Your Local Ford Distributor
MonacoContact Your Local Ford Distributor
MontenegroContact Your Local Ford Distributor
Netherlands70 7703 777 klanten@ford.com
Norway47 66819739infonor@ford.com
Poland48 22 522 27 27kontakty@ford.com
Portugal800 210 373clientes@ford.com
Romania40 312298798crcro@ford.com
RussiaContact Your Local Ford Distributor
San MarinoContact Your Local Ford Distributor
SerbiaContact Your Local Ford Distributor
Serbia and MontenegroContact Your Local Ford Distributor
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SloveniaContact Your Local Ford Distributor
South GeorgiaContact Your Local Ford Distributor
Spain900 80 70 90crcspain@ford.com
Sweden08-593 66 333fordkund@ford.com
Switzerland044 511 14 45assistch@ford.com
TurkeyContact Your Local Ford Distributor
UkraineContact Your Local Ford Distributor
United Kingdom020 3564 4444UKCRC1@ford.com

Caribbean and Central America

CountryPhoneEmail
Anguilla(313) 594-4857expcac@ford.com
Antigua(313) 594-4857expcac@ford.com
Aruba(313) 594-4857expcac@ford.com
Bahamas(313) 594-4857expcac@ford.com
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Bonaire and St. Eustatius(313) 594-4857expcac@ford.com
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Dominica(313) 594-4857expcac@ford.com
Dominican Republic(313) 594-4857expcac@ford.com
Grenada(313) 594-4857expcac@ford.com
Haiti(313) 594-4857expcac@ford.com
Jamaica(313) 594-4857expcac@ford.com
Martinique(313) 594-4857expcac@ford.com
Montserrat(313) 594-4857expcac@ford.com
St. Kitts and Nevis(313) 594-4857expcac@ford.com
St. Lucia(313) 594-4857expcac@ford.com
St. Martin(313) 594-4857expcac@ford.com
St. Vincent and the Grenadines(313) 594-4857expcac@ford.com
Trinidad and Tobago(313) 594-4857expcac@ford.com
Turks and Caicos(313) 594-4857expcac@ford.com
British Virgin Islands(313) 594-4857expcac@ford.com
Netherlands Antilles(313) 594-4857expcac@ford.com
Belize(313) 594-4857expcac@ford.com
Costa Rica(313) 594-4857expcac@ford.com
El Salvador(313) 594-4857expcac@ford.com
Guatemala(313) 594-4857expcac@ford.com
Honduras(313) 594-4857expcac@ford.com
Nicaragua(313) 594-4857expcac@ford.com
Panama(313) 594-4857expcac@ford.com