Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low Sulfur Diesel Fuel Is Required (United States/Canada/Puerto Rico/U.S. Virgin Islands And Other Locales)
You should use Ultra-Low Sulfur Diesel fuel (also known as ULSD) designated as number 1-D or 2-D with a maximum of 15-ppm sulfur in your diesel vehicle. You may operate your vehicle on diesel fuels containing up to 20% biodiesel, also known as B20. These fuels should meet the ASTM D975 diesel or the ASTM D7467 B6-B20 biodiesel industry specifications. Outside of North America, use fuels meeting EN590 or equivalent local market standard.
Note:   The vehicle Warranty does not cover damage caused by using an improper type of fuel or fuel additive.
Note:   Do not blend used engine oil with diesel fuel under any circumstances. Blending used oil with the fuel will significantly increase your vehicle’s exhaust emissions and reduce engine life due to increased internal wear.
Engine Warning Lamp  Using low sulfur diesel fuel (16-500 ppm) or high sulfur diesel fuel (greater than 500 ppm) in your diesel engine will cause certain emission components to malfunction which may also cause the service engine soon light to illuminate indicating an emissions-related concern.
Diesel fuel is adjusted seasonally for cold temperature. For best results at temperatures below 19 °F (-7 °C), it is recommended to use a diesel fuel which has been seasonally adjusted for the ambient conditions.
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low Sulfur Diesel Fuel Is Not Required
For the engine to operate reliably on low-sulfur or high-sulfur diesel fuel, the engine must be a factory built high-sulfur engine (available as a dealer order option for select markets) or an ultra low sulfur diesel fuel configured engine that has been retrofitted for high-sulfur diesel fuel using Ford Motor Company dealer service parts. Failure to use retrofit components other than those available through your authorized dealer will result in coolant system damage, engine overheating, selective catalyst reduction system or diesel particulate filter damage and possible base engine damage.
Use only a diesel engine configured for use with high sulfur diesel fuel in markets with diesel fuel that has sulfur content greater than 15 ppm. Using low sulfur diesel fuel (16–500 ppm) or high sulfur diesel fuel (greater than 500 ppm) in a diesel engine designed to use only Ultra Low Sulfur Diesel fuel may result in damage to engine emission control devices and the aftertreatment system, potentially rendering the vehicle inoperable.
Vehicles with engines configured for use with high sulfur diesel fuel are only available for sale in countries where ultra low sulfur diesel fuel is generally not available or mandated by the government. Vehicles originally sold in a ultra low sulfur diesel fuel market that are subsequently exported to non- ultra low sulfur diesel fuel markets will need to be retrofitted (at the customer’s expense using Ford authorized dealer service parts) in order to be reliably operated on non- ultra low sulfur diesel fuel.
Biodiesel
WARNING   WARNING:  Do not mix diesel with gasoline, gasohol or alcohol. This could cause an explosion.

Note:   Do not use home heating oil, agricultural fuel, raw fats and oils, waste cooking greases, biodiesel fuels greater than 20% or any diesel fuel not intended for highway use. Red dye is used to identify fuels intended for agricultural and non-highway use. Damage to the fuel injection system, engine and exhaust catalyst can occur if an improper fuel is used.
You may operate your vehicle on diesel fuels containing up to 20% biodiesel, also known as B20.
Biodiesel fuel is a chemically converted product from renewable fuel sources, such as vegetable oils, animal fats and waste cooking greases.
To help achieve acceptable engine performance and durability when using biodiesel in your vehicle:
  • Confirm the biodiesel content of the fuel to be B20 (20% biodiesel) or less
  • Only use biodiesel fuel of good quality that complies with industry standards
  • Follow the recommended service maintenance intervals.   See   Scheduled Maintenance
  • Do not store biodiesel fuel in the fuel tank for more than 1 month
  • Consider changing brands or reducing biodiesel content if you have cold temperature fuel gelling issues or a frequent LOW FUEL PRESSURE message appearing
  • Do NOT use raw oils, fats or waste cooking greases
Use of biodiesel in concentrations greater than 20% may cause damage to your vehicle, including engine and/or exhaust after-treatment hardware (exhaust catalyst and particulate filter) failures. Concentrations greater than 20% can also cause fuel filter restrictions that may result in a lack of power or damage to fuel system components, including fuel pump and fuel injector failures.
SAE 5W-40 or SAE 15W-40 oil is recommended for fuels with greater than 5% biodiesel (B5). Refer to the Special operating conditions section under the Schedule Maintenance chapter for more information about oil change intervals and other maintenance when operating on biodiesel.
Look for a label on the fuel pump to confirm the amount of biodiesel contained in a diesel fuel. Biodiesel content is often indicated with the letter B followed by the percent of biodiesel in the fuel. For example, B20 indicates a fuel containing 20% biodiesel. Ask the service station attendant to confirm the biodiesel content of a diesel fuel if you do not see a label on the fuel pump.
Biodiesel fuels degrade more easily than diesel fuels not containing biodiesel and should not be stored in the fuel tank for more than 1 month. If you plan to park or store your vehicle for more than 1 month, then you should empty your vehicle fuel tank of biodiesel fuel. You should fill the tank with a pure petroleum-based diesel fuel and run your vehicle for a minimum of 30 minutes.
Note:   Degraded or oxidized biodiesel can damage fuel system seals and plastics and corrode steel parts.
During cold weather, if you have problems operating on biodiesel, you may need to use a diesel fuel with lower biodiesel content, try another brand, or discontinue the use of biodiesel.
Diesel Fuel Additives
It should not be necessary to add any aftermarket additives to your fuel if you use a high quality diesel fuel that conforms to ASTM industry specifications. Aftermarket additives can damage the fuel injector system or engine.
Use Motorcraft® cetane booster or an equivalent cetane booster additive if you suspect fuel has low cetane. Use Motorcraft® anti-gel & performance improver or an equivalent additive if there is fuel gelling.
Do not use alcohol-based additives to improve cetane quality, to prevent fuel gelling or any other use. The use of alcohol additives may result in damage to the fuel injectors and system.   See   Capacities and Specifications - 6.7L Diesel
The Vehicle Warranty may not cover repairs needed to correct the effects of using an aftermarket product that does not meet Ford specifications in your fuel.

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IMG

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Greater China

CountryPhoneEmail
China-Imported Vehicles400-690-1886
China-CAF951995
China-JMC400-003-1111
China-Lincoln400-988-6789
Taiwan0800-032100
Hong Kong(852) 3768-4898

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Argentina0800-888-3673
BoliviaContact Your Local Ford Distributor
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Europe

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AlbaniaContact Your Local Ford Distributor
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Caribbean and Central America

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Panama(313) 594-4857expcac@ford.com