This view of the Owner's Manual contains the very latest information, which may vary slightly from the printed Owner's Manual originally provided with your vehicle. It may also describe content that is not on or operates differently on your vehicle. Please consider the Owner's Manual originally provided with your vehicle as the primary source of information for your vehicle.
The information contained in this publication was correct at the time of release.In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation.No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.
Copyright © 2025 Ford Motor Company
Locking and Unlocking
Press the button to unlock all doors.One long flash of the direction indicators confirms that your vehicle has unlocked.
Press the button to lock all doors.One short flash of the direction indicators confirms that your vehicle has locked.
Power Door Locks
The power door lock control is on the driver door.
|
Press the button to unlock all doors. |
Press the button to lock all doors. |
Door Lock Indicator
An LED on the power door lock control illuminates when you lock the door. It remains on for up to five minutes after you switch the ignition off.
Door Lock Switch Inhibitor
When you electronically lock your vehicle, the power door lock switch no longer operates after 20 seconds. You must unlock your vehicle with the remote control, or switch the ignition on, to restore function to these switches.
Switching the Door Lock Switch Inhibitor On or Off
To switch the door lock switch inhibitor on or off, use the information display controls on the steering wheel to select the following:
| Menu Item | Action |
|---|---|
Settings | Press the menu button. |
Vehicle Settings | Press the OK button. |
Locks | Press the OK button. |
Switches Inhibit | Press the OK button. |
Remote Control
You can only use the remote control when your vehicle is stationary.
Unlocking the Doors
Press the button to unlock all doors.One long flash of the direction indicators confirms that your vehicle has unlocked.Note:
You can unlock the driver door with the key.Use the key if the remote control does not operate.
Note:
When you leave your vehicle unattended for several weeks, the remote control turns off. Unlocking your vehicle and starting the engine enables the remote control.
Reprogramming the Unlocking Function
You can program the unlocking function so that only the driver door unlocks.
Press and hold the unlock and lock buttons on the remote control simultaneously for at least four seconds with the ignition off. The direction indicators flash twice to confirm the change.
To return to the original unlocking function, repeat the process.
You can also change between the unlocking modes in the information display.
To reprogram the unlocking function in the information display, use the information display controls on the steering wheel to select the following:
| Menu Item | Action |
|---|---|
Settings | Press the menu button. |
Vehicle Settings | Press the OK button. |
Locks | Press the OK button. |
Remote Unlock | Press the OK button. |
All Doors | Press the toggle button upward or downward to choose your required setting.Press the OK button. |
Driver's Door |
Auto Relock
The doors automatically relock if you do not open a door within 45 seconds of unlocking the doors with the remote control. The door locks and the alarm return to their previous state.
Autounlock
Autounlock unlocks all the doors when all of the following occur:- The ignition is on, all the doors are closed and your vehicle is moving at a speed greater than 20 km/h (12 mph).
- Your vehicle comes to a stop and you switch the ignition off or to the accessory position.
- You open the driver door within 10 minutes of switching the ignition off or to the accessory position.
Switching Autounlock On or Off
To switch autounlock on or off, use the information display controls on the steering wheel to select the following:
| Menu Item | Action |
|---|---|
Settings | Press the menu button. |
Vehicle Settings | Press the OK button. |
Locks | Press the OK button. |
Autounlock | Press the OK button. |
Central Locking
Press the button to lock all doors.One short flash of the direction indicators confirms that your vehicle has locked.Note:
The locking only operates if the front doors are fully closed.
Double Locking the Doors
WARNING:
Do not use double locking when passengers or animals are inside your vehicle. The doors cannot be unlocked or opened from the inside when double locked. |
Double locking is a theft protection feature that prevents someone from opening the doors from the inside. You can only double lock the doors if all the doors are closed.
|
Press the button twice within three seconds.Three short flashes of the direction indicators confirms that your vehicle has double locked. |
Mislock
This warns you that your vehicle has not locked.
Vehicles with Anti-Theft Alarm
When you press the lock button once, the direction indicators do not flash if:- Any door or the liftgate is open.
- The hood is open.
The horn sounds when you press the lock button on the remote control again within three seconds and a door is open.
Vehicles without Anti-Theft Alarm
When you press the lock button on the remote control once, the direction indicators do not flash if:- Any door or the liftgate is open.
The horn sounds when you press the lock button on the remote control again within three seconds and a door is open.
Switching Mislock On or Off
If you switch mislock off, the horn does not sound if you press the lock button on the remote control when a door is open.
To switch mislock on or off, use the information display controls on the steering wheel to select the following:
| Menu Item | Action |
|---|---|
Settings | Press the menu button. |
Vehicle Settings | Press the OK button. |
Locks | Press the OK button. |
Mislock Chirp | Press the OK button. |
Locking and Unlocking the Doors From Inside
Use the power door lock control on the driver door to lock or unlock the doors from inside.
Locking and Unlocking the Doors with the Key Blade
Locking the Doors
Turn the top of the key toward the front of your vehicle.
Double Locking the Doors
Turn the top of the key toward the front of your vehicle twice within three seconds.
Unlocking the Driver Door
Turn the top of the key toward the rear of your vehicle.
Individually Locking and Unlocking the Doors with the Key Blade
Locking the Doors
If the central locking function does not operate, individually lock the doors using the key in the position shown.
Left-Hand Side
Turn counterclockwise to lock.
Right-Hand Side
Turn clockwise to lock.
Unlocking the Doors
If the central locking function does not operate, unlock the driver door and then individually unlock all other doors by pulling the interior door handles.
Note:
When the doors have been unlocked using this method, the doors must be individually locked until the central locking function has been repaired.
Note:
If the child safety locks are on and you pull the interior handle, you only switch off the emergency locking, not the child safety lock.You can only open the doors using the external door handle.
Door Ajar Warning Lamp
It illuminates when you switch the ignition on and remains on if any door or the hood is open. |
Door Ajar Audible Warning
Sounds when a door is not fully closed and your vehicle is moving.
Door Ajar Information Messages
| Message | Action |
|---|---|
Driver Door Ajar | Displays if a door is open. Fully close the door. |
Passenger Door Ajar | |
Rear Left Door Ajar | |
Rear Right Door Ajar |
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North America
| Country | Phone | |
|---|---|---|
| United States | 1-800-392-3673 (FORD) | |
| Canada | 1-800-565-3673 (FORD) | |
| Mexico | 1-800-719-8466 | |
| Guam | 1-800-392-3673 (FORD) | |
| North Mariana Islands | apemcrc@ford.com | |
| Puerto Rico | (800) 841-3673 | prcac@ford.com |
| US Virgin Islands | (800) 841-3673 | prcac@ford.com |
IMG
| Country | Phone | |
|---|---|---|
| Algeria | nafcrc@ford.com | |
| Angola | ssacrc@ford.com | |
| Benin | ssacrc@ford.com | |
| Botswana | ssacrc@ford.com | |
| Burkina FASO | ssacrc@ford.com | |
| Burundi | ssacrc@ford.com | |
| Cameroon | ssacrc@ford.com | |
| Cape Verde | ssacrc@ford.com | |
| Central African Republic | ssacrc@ford.com | |
| Chad | ssacrc@ford.com | |
| Comoros | ssacrc@ford.com | |
| Dem Republic of Congo | ssacrc@ford.com | |
| Djibuti | ssacrc@ford.com | |
| Egypt | nafcrc@ford.com | |
| Equitorial Guinea | ssacrc@ford.com | |
| Eritrea | ssacrc@ford.com | |
| Ethiopia | ssacrc@ford.com | |
| Gabon | ssacrc@ford.com | |
| Gambia | ssacrc@ford.com | |
| Ghana | ssacrc@ford.com | |
| Guinea | ssacrc@ford.com | |
| Guinea-Bissau | ssacrc@ford.com | |
| Ivory Coast | ssacrc@ford.com | |
| Kenya | ssacrc@ford.com | |
| Liberia | ssacrc@ford.com | |
| Libya | nafcrc@ford.com | |
| Madagascar | ssacrc@ford.com | |
| Malawi | ssacrc@ford.com | |
| Mauritania | ssacrc@ford.com | |
| Mauritius | ssacrc@ford.com | |
| Morocco | nafcrc@ford.com | |
| Mozambique | ssacrc@ford.com | |
| Namibia | ssacrc@ford.com | |
| Niger | ssacrc@ford.com | |
| Nigeria | ssacrc@ford.com | |
| Republic of Congo | ssacrc@ford.com | |
| Rwanda | ssacrc@ford.com | |
| Sao Tome and Principe | ssacrc@ford.com | |
| Senegal | ssacrc@ford.com | |
| Sychelles | ssacrc@ford.com | |
| Sierra Leone | ssacrc@ford.com | |
| South Africa | 860011022 | fordcrc2@ford.com |
| South Sudan | ssacrc@ford.com | |
| Swaziland | ssacrc@ford.com | |
| Tanzania | ssacrc@ford.com | |
| Togo | ssacrc@ford.com | |
| Tunisia | nafcrc@ford.com | |
| Uganda | ssacrc@ford.com | |
| Zambia | ssacrc@ford.com | |
| Zimbabwe | ssacrc@ford.com | |
| American Somoa | apemcrc@ford.com | |
| Australia | (13 FORD) 13 3673 | foacust1@ford.com |
| Bangladesh | apemcrc@ford.com | |
| Bhutan | apemcrc@ford.com | |
| Brunei | apemcrc@ford.com | |
| Cambodia | apemcrc@ford.com | |
| Fiji | apemcrc@ford.com | |
| French Polynesia | apemcrc@ford.com | |
| India | apemcrc@ford.com | |
| Indonesia | apemcrc@ford.com | |
| Japan | apemcrc@ford.com | |
| Laos | apemcrc@ford.com | |
| Macao | apemcrc@ford.com | |
| Malaysia | apemcrc@ford.com | |
| Marshall Islands | apemcrc@ford.com | |
| Mongolia | apemcrc@ford.com | |
| Myanmar | apemcrc@ford.com | |
| Nepal | apemcrc@ford.com | |
| New Caledonia | apemcrc@ford.com | |
| New Zealand | 0800 367 369 (FORDNZ) | fnzcust@ford.com |
| Pakistan | apemcrc@ford.com | |
| Palau | apemcrc@ford.com | |
| Papua New Guinea | apemcrc@ford.com | |
| Philippines | 02-88669408 | emailus@ford.com |
| Singapore | apemcrc@ford.com | |
| South Korea | 82-2-1600-6003 | infokr1@ford.com |
| Sri Lanka | apemcrc@ford.com | |
| Tahiti | apemcrc@ford.com | |
| Thailand | 1383 | fordthai@ford.com |
| Timor Leste | apemcrc@ford.com | |
| Vanuatu | apemcrc@ford.com | |
| Vietnam | 1800588888 | fordvn@ford.com |
| Wallis and Futuna | apemcrc@ford.com | |
| Western Somoa | apemcrc@ford.com | |
| Afghanistan | menacac@ford.com | |
| Bahrain | menacac@ford.com | |
| Iraq | menacac@ford.com | |
| Israel | 08-9139995 | service1@kelekmotors.co.il |
| Jordan | menacac@ford.com | |
| Kuwait | 965 1 898900 | menacac@ford.com |
| Lebanon | menacac@ford.com | |
| Oman | menacac@ford.com | |
| Qatar | menacac@ford.com | |
| Saudi Arabia | 8008443673 | menacac@ford.com |
| Syria | menacac@ford.com | |
| United Arab Emirates | 80004441066 | menacac@ford.com |
| Yemen | menacac@ford.com |
Greater China
| Country | Phone | |
|---|---|---|
| China-Imported Vehicles | 400-690-1886 | |
| China-CAF | 951995 | |
| China-JMC | 400-003-1111 | |
| China-Lincoln | 400-988-6789 | |
| Taiwan | 0800-032100 | |
| Hong Kong | (852) 3768-4898 |
South America
| Country | Phone | |
|---|---|---|
| Argentina | 0800-888-3673 | |
| Bolivia | Contact Your Local Ford Distributor | |
| Brazil | 0800-703-3673 | central@ford.com |
| Chile | Contact Your Local Ford Distributor | |
| Colombia | Contact Your Local Ford Distributor | |
| Ecuador | Contact Your Local Ford Distributor | |
| French Guiana | Contact Your Local Ford Distributor | |
| Guyana | Contact Your Local Ford Distributor | |
| Paraguay | Contact Your Local Ford Distributor | |
| Peru | Contact Your Local Ford Distributor | |
| Suriname | Contact Your Local Ford Distributor | |
| Uruguay | Contact Your Local Ford Distributor | |
| Venezuela | Contact Your Local Ford Distributor |
Europe
| Country | Phone | |
|---|---|---|
| Albania | Contact Your Local Ford Distributor | |
| Andorra | Contact Your Local Ford Distributor | |
| Armenia | Contact Your Local Ford Distributor | |
| Austria | 01 20 609 2424 | kundenz@ford.com |
| Azerbaijan | Contact Your Local Ford Distributor | |
| Belarus | Contact Your Local Ford Distributor | |
| Belgium | 32 2 700 67 76 | custfobe@ford.com |
| Bosnia | Contact Your Local Ford Distributor | |
| Bulgaria | Contact Your Local Ford Distributor | |
| Croatia | Contact Your Local Ford Distributor | |
| Cyprus | Contact Your Local Ford Distributor | |
| Czech Republic | 800 3673 29 | zakaznik@ford.com |
| Denmark | 43 68 2000 | crcdk@ford.com |
| Estonia | 372 6710 060 | ford@infoauto.ee |
| Falkland Islands | Contact Your Local Ford Distributor | |
| Finland | 09 725 22022 | palvelut@ford.com |
| France | 0800 005 005 | crcfr@ford.com |
| Georgia | Contact Your Local Ford Distributor | |
| Germany | 0221 9999 2 999 | kunden@ford.com |
| Girbraltar | Contact Your Local Ford Distributor | |
| Greece | 216 900 88 99 | info11@ford.com |
| Hungary | +36 1 7777 555 | Contact Your Local Ford Distributor |
| Iceland | Contact Your Local Ford Distributor | |
| Ireland | 1800 771 199 | crcirela@ford.com |
| Italy | 800 22 44 33 | tu@ford.com |
| Kazakhstan | Contact Your Local Ford Distributor | |
| Latvia | +371 67303020 | |
| Liechtenstein | Contact Your Local Ford Distributor | |
| Lithuania | 370 5216 8226 | forduzklausos@inchcape.lt |
| Luxembourg | +352 248 71 800 | custfobe@ford.com |
| Macedonia | Contact Your Local Ford Distributor | |
| Malta | Contact Your Local Ford Distributor | |
| Moldova | Contact Your Local Ford Distributor | |
| Monaco | Contact Your Local Ford Distributor | |
| Montenegro | Contact Your Local Ford Distributor | |
| Netherlands | 70 7703 777 | klanten@ford.com |
| Norway | 47 66819739 | infonor@ford.com |
| Poland | 48 22 522 27 27 | kontakty@ford.com |
| Portugal | 800 210 373 | clientes@ford.com |
| Romania | 40 312298798 | crcro@ford.com |
| Russia | Contact Your Local Ford Distributor | |
| San Marino | Contact Your Local Ford Distributor | |
| Serbia | Contact Your Local Ford Distributor | |
| Serbia and Montenegro | Contact Your Local Ford Distributor | |
| Slovakia | Contact Your Local Ford Distributor | |
| Slovenia | Contact Your Local Ford Distributor | |
| South Georgia | Contact Your Local Ford Distributor | |
| Spain | 900 80 70 90 | crcspain@ford.com |
| Sweden | 08-593 66 333 | fordkund@ford.com |
| Switzerland | 044 511 14 45 | assistch@ford.com |
| Turkey | Contact Your Local Ford Distributor | |
| Ukraine | Contact Your Local Ford Distributor | |
| United Kingdom | 020 3564 4444 | UKCRC1@ford.com |
Caribbean and Central America
| Country | Phone | |
|---|---|---|
| Anguilla | (313) 594-4857 | expcac@ford.com |
| Antigua | (313) 594-4857 | expcac@ford.com |
| Aruba | (313) 594-4857 | expcac@ford.com |
| Bahamas | (313) 594-4857 | expcac@ford.com |
| Barbados | (313) 594-4857 | expcac@ford.com |
| Bermuda | (313) 594-4857 | expcac@ford.com |
| Bonaire and St. Eustatius | (313) 594-4857 | expcac@ford.com |
| Cayman Islands | (313) 594-4857 | expcac@ford.com |
| Curacao | (313) 594-4857 | expcac@ford.com |
| Dominica | (313) 594-4857 | expcac@ford.com |
| Dominican Republic | (313) 594-4857 | expcac@ford.com |
| Grenada | (313) 594-4857 | expcac@ford.com |
| Haiti | (313) 594-4857 | expcac@ford.com |
| Jamaica | (313) 594-4857 | expcac@ford.com |
| Martinique | (313) 594-4857 | expcac@ford.com |
| Montserrat | (313) 594-4857 | expcac@ford.com |
| St. Kitts and Nevis | (313) 594-4857 | expcac@ford.com |
| St. Lucia | (313) 594-4857 | expcac@ford.com |
| St. Martin | (313) 594-4857 | expcac@ford.com |
| St. Vincent and the Grenadines | (313) 594-4857 | expcac@ford.com |
| Trinidad and Tobago | (313) 594-4857 | expcac@ford.com |
| Turks and Caicos | (313) 594-4857 | expcac@ford.com |
| British Virgin Islands | (313) 594-4857 | expcac@ford.com |
| Netherlands Antilles | (313) 594-4857 | expcac@ford.com |
| Belize | (313) 594-4857 | expcac@ford.com |
| Costa Rica | (313) 594-4857 | expcac@ford.com |
| El Salvador | (313) 594-4857 | expcac@ford.com |
| Guatemala | (313) 594-4857 | expcac@ford.com |
| Honduras | (313) 594-4857 | expcac@ford.com |
| Nicaragua | (313) 594-4857 | expcac@ford.com |
| Panama | (313) 594-4857 | expcac@ford.com |