WARNING   WARNING:  Do not use the blind spot information system as a replacement for using the interior and exterior mirrors or looking over your shoulder before changing lanes. The blind spot information system is not a replacement for careful driving.
WARNING   WARNING:  The system may not operate properly during severe weather conditions, for example snow, ice, heavy rain and spray. Always drive with due care and attention. Failure to take care may result in a crash.

Blind Spot Indicator
The design of the system is to detect vehicles that could have entered the blind spot zone. The detection area is on both sides of your vehicle, extending rearward from the exterior mirrors to approximately 13 ft (4 m) beyond the rear bumper. The detection area extends to approximately 59 ft (18 m) beyond the rear bumper when the vehicle speed is greater than 30 mph (48 km/h) to alert you of faster approaching vehicles.
Note:   The system does not prevent contact with other vehicles. It does not detect parked vehicles, pedestrians, animals or other infrastructures.
Using the Blind Spot Information System
Vehicles with Automatic Transmission
The system turns on when all of the following occur:
  • You start your vehicle.
  • You shift into drive (D).
  • The vehicle speed is greater than 6 mph (10 km/h).
Note:   The system does not operate in park (P) or reverse (R).
System Lights and Messages
Blind Spot Information System Mirror With Cross-Traffic Alert
When the system detects a vehicle, an alert indicator illuminates in the exterior mirror on the side the approaching vehicle is coming from. If you turn the direction indicator on for that side of your vehicle, the alert indicator flashes.
Note:   The system may not alert you if a vehicle quickly passes through the detection zone.
Blocked Sensors
Blind Spot Detection Sensor Location
The sensors are behind the rear bumper on both sides of your vehicle.
Note:   Keep the sensors free from snow, ice and large accumulations of dirt.
Note:   Do not cover the sensors with bumper stickers, repair compound or other objects.
Note:   Blocked sensors could affect system performance.
Note:   Bike and cargo racks could cause false alerts due to obstruction of the sensor. We recommend switching the feature off when using a bike or cargo rack.
If the sensors become blocked, a message could appear in the information display.  See   Information Messages.  The alert indicators remain illuminated but the system does not alert you.
System Errors
If the system detects a fault, a warning lamp illuminates and a message displays.  See   Information Messages
Switching the System On and Off
To switch the system on or off, adjust the setting. Depending on your vehicle options, the setting could be in the following:
When you switch the system off, a warning lamp illuminates and the alert indicators flash twice.
Note:   The system remembers the last setting when you start your vehicle.
To permanently switch the system off, contact an authorized dealer.
Blind Spot Information System with Trailer Tow (If Equipped)
Blind Spot Information System with Trailer Tow
The design of the system is to aid you in detecting vehicles that could have entered the detection area zone (A). The detection area is on both sides of your vehicle and trailer, extending rearward from the exterior mirrors to the end of your trailer. When you attach and have setup a trailer, the blind spot information system with trailer tow becomes active when driving forward above 6 mph (10 km/h).
You can switch the system off in the information display.  See   General Information.  If you switch the blind spot information system off, blind spot information system with trailer tow turns off.
Setting up a Trailer
You can setup a trailer through the information display.  See   General Information
Blind Spot Information System Setting up the Trailer Length
ATrailer length.
BTrailer width.
CTrailer hitch ball.
Note:   Measure the width of the trailer at the front of the trailer, not the widest point. The maximum width that the system can support is 8.2 ft (2.5 m)(B).
Note:   The trailer length is the distance between the trailer hitch ball and the rear of the trailer. The maximum length that the system can support is 33 ft (10 m)(A).
When setting up a trailer, a sequence of screens appear asking for trailer information:
  • Select trailer screen: None, Trailer A, Trailer B or Trailer C.
Note:   You can select only one trailer on small information displays.
Select one of the trailers and press OK. The menu goes to the next screen.
  • Width less than 8.2 ft (2.5 m) and length less than 33 ft (10 m)?
Note:   You do not need to enter an exact trailer width measurement. You only need to confirm that the width of the trailer is 8.2 ft (2.5 m) or less.
If no, the system turns off.
If yes, the menu goes to the next screen.
  • Enter length of trailer:
Toggling up or down using the menu buttons increases or decreases the measurement by 3 ft (1 m). Select a length that is equal to or within 3 ft (1 m) of the actual measured length. For example, if the actual measured length is 25 ft (7.6 m), toggle the length in the menu to 8 m or 27 ft. When you enter the length of the trailer, this saves the system setup.
Note:   When you connect a trailer, but do not setup a trailer in the blind spot information system, the system turns off and a warning appears in the information display.
Note:   If the trailer is a bike rack or cargo rack with electrical lighting, enter a length of 3 ft (1 m). Cross Traffic Alert remains on for trailers with a length of 3 ft (1 m) or less.
Note:   The system requires proper measurement and measurement entry to function as designed.
System Operation
If you select a trailer in the information display prior to connecting a trailer, the system loads that configuration and the information display shows a message when you connect the trailer. A second message appears stating cross traffic alert is off, unless a trailer is set up with a length of 3 ft (1 m). The blind spot information system with trailer tow still functions normally when driving forward.
If you connect a trailer, a message appears indicating that you attached a trailer. If you have not selected a trailer previously, another message appears requesting you to select one of the trailers in the list or add a new trailer. The blind spot information system with trailer tow does not function without a trailer selected. If you do not select a trailer, a message appears in the information display stating it has turned off the system. This message might not appear until your vehicle speed reaches 22 mph (35 km/h).
The blind spot information system with trailer tow activates when driving forward for that particular trailer set up. If you cycle the ignition, the blind spot information system with trailer tow continues to function using the last trailer you selected.
Trailer Considerations
The system works with a trailer with a front width of 8.2 ft (2.5 m) or less, and a total length from the trailer hitch ball to the rear of the trailer of 33 ft (10 m) or less.
Some trailers could cause a slight change in system performance:
  • Wide box trailers, especially those wider than the towing vehicle, could cause false alerts to occur when driving next to infrastructure or near parked cars. A false alert could also occur while making a 90-degree turn or driving through a roundabout.
  • Wide trailers that have a total length greater than 20 ft (6 m) could cause delayed alerts when a vehicle is passing at high speeds.
  • Box trailers that have a width greater than 8.2 ft (2.5 m) could cause early alerts when you pass a vehicle.
  • Clam shell or V-Nose box trailers with a width greater than 8.2 ft (2.5 m) could cause delayed alerts when a vehicle traveling the same speed as your vehicle merges lanes.
System Errors
If the system detects a fault, a warning lamp illuminates and a message displays.  See   Information Messages
Switching the System On and Off
You can switch the blind spot information system with trailer tow off by not selecting a trailer in the information display.  See   General Information.  In this case, the system turns off as long as a trailer is attached to your vehicle. As soon as you disconnect the trailer, the blind spot information system becomes active.
When you switch the system off, a warning lamp illuminates and the alert indicators flash twice.
Note:   The system remembers the last trailer setting when you start your vehicle.
You cannot switch off the blind spot information system with trailer tow when using MyKey, but you can still change the trailer settings.  See   MyKey™
To permanently switch the system off, contact an authorized dealer.

Owner's Manual Feedback

  • Please note that Ford will not respond to individual feedback.
  • Please only provide detailed feedback regarding any inaccuracies in the content or any missing content in the Owner's Manual.
  • Your feedback will be investigated, and any necessary changes will be updated in the online Owner's Manual. 
  • Please do not submit any vehicle related feedback. To submit feedback related to your vehicle, please click the link to find the correct contact information for your market.
View Contact Information

Submit

Your input is valuable in helping us improve our Owner's Manual. Thank you for taking the time to provide your feedback.

Ok

Contact Information

North America

CountryPhoneEmail
United States1-800-392-3673 (FORD)
Canada1-800-565-3673 (FORD)
Mexico1-800-719-8466
Guam1-800-392-3673 (FORD)
North Mariana Islandsapemcrc@ford.com
Puerto Rico(800) 841-3673prcac@ford.com
US Virgin Islands(800) 841-3673prcac@ford.com

IMG

CountryPhoneEmail
Algerianafcrc@ford.com
Angolassacrc@ford.com
Beninssacrc@ford.com
Botswanassacrc@ford.com
Burkina FASOssacrc@ford.com
Burundissacrc@ford.com
Cameroonssacrc@ford.com
Cape Verdessacrc@ford.com
Central African Republicssacrc@ford.com
Chadssacrc@ford.com
Comorosssacrc@ford.com
Dem Republic of Congossacrc@ford.com
Djibutissacrc@ford.com
Egyptnafcrc@ford.com
Equitorial Guineassacrc@ford.com
Eritreassacrc@ford.com
Ethiopiassacrc@ford.com
Gabonssacrc@ford.com
Gambiassacrc@ford.com
Ghanassacrc@ford.com
Guineassacrc@ford.com
Guinea-Bissaussacrc@ford.com
Ivory Coastssacrc@ford.com
Kenyassacrc@ford.com
Liberiassacrc@ford.com
Libyanafcrc@ford.com
Madagascarssacrc@ford.com
Malawissacrc@ford.com
Mauritaniassacrc@ford.com
Mauritiusssacrc@ford.com
Morocconafcrc@ford.com
Mozambiquessacrc@ford.com
Namibiassacrc@ford.com
Nigerssacrc@ford.com
Nigeriassacrc@ford.com
Republic of Congossacrc@ford.com
Rwandassacrc@ford.com
Sao Tome and Principessacrc@ford.com
Senegalssacrc@ford.com
Sychellesssacrc@ford.com
Sierra Leonessacrc@ford.com
South Africa860011022fordcrc2@ford.com
South Sudanssacrc@ford.com
Swazilandssacrc@ford.com
Tanzaniassacrc@ford.com
Togossacrc@ford.com
Tunisianafcrc@ford.com
Ugandassacrc@ford.com
Zambiassacrc@ford.com
Zimbabwessacrc@ford.com
American Somoaapemcrc@ford.com
Australia(13 FORD) 13 3673foacust1@ford.com
Bangladeshapemcrc@ford.com
Bhutanapemcrc@ford.com
Bruneiapemcrc@ford.com
Cambodiaapemcrc@ford.com
Fijiapemcrc@ford.com
French Polynesiaapemcrc@ford.com
Indiaapemcrc@ford.com
Indonesiaapemcrc@ford.com
Japanapemcrc@ford.com
Laosapemcrc@ford.com
Macaoapemcrc@ford.com
Malaysiaapemcrc@ford.com
Marshall Islandsapemcrc@ford.com
Mongoliaapemcrc@ford.com
Myanmarapemcrc@ford.com
Nepalapemcrc@ford.com
New Caledoniaapemcrc@ford.com
New Zealand0800 367 369 (FORDNZ)fnzcust@ford.com
Pakistanapemcrc@ford.com
Palauapemcrc@ford.com
Papua New Guineaapemcrc@ford.com
Philippines02-88669408emailus@ford.com
Singaporeapemcrc@ford.com
South Korea82-2-1600-6003infokr1@ford.com
Sri Lankaapemcrc@ford.com
Tahitiapemcrc@ford.com
Thailand1383fordthai@ford.com
Timor Lesteapemcrc@ford.com
Vanuatuapemcrc@ford.com
Vietnam1800588888fordvn@ford.com
Wallis and Futunaapemcrc@ford.com
Western Somoaapemcrc@ford.com
Afghanistanmenacac@ford.com
Bahrainmenacac@ford.com
Iraqmenacac@ford.com
Israel08-9139995service1@kelekmotors.co.il
Jordanmenacac@ford.com
Kuwait965 1 898900menacac@ford.com
Lebanonmenacac@ford.com
Omanmenacac@ford.com
Qatarmenacac@ford.com
Saudi Arabia8008443673menacac@ford.com
Syriamenacac@ford.com
United Arab Emirates80004441066menacac@ford.com
Yemenmenacac@ford.com

Greater China

CountryPhoneEmail
China-Imported Vehicles400-690-1886
China-CAF951995
China-JMC400-003-1111
China-Lincoln400-988-6789
Taiwan0800-032100
Hong Kong(852) 3768-4898

South America

CountryPhoneEmail
Argentina0800-888-3673
BoliviaContact Your Local Ford Distributor
Brazil0800-703-3673central@ford.com
ChileContact Your Local Ford Distributor
ColombiaContact Your Local Ford Distributor
EcuadorContact Your Local Ford Distributor
French GuianaContact Your Local Ford Distributor
GuyanaContact Your Local Ford Distributor
ParaguayContact Your Local Ford Distributor
PeruContact Your Local Ford Distributor
SurinameContact Your Local Ford Distributor
UruguayContact Your Local Ford Distributor
VenezuelaContact Your Local Ford Distributor

Europe

CountryPhoneEmail
AlbaniaContact Your Local Ford Distributor
AndorraContact Your Local Ford Distributor
ArmeniaContact Your Local Ford Distributor
Austria01 20 609 2424kundenz@ford.com
AzerbaijanContact Your Local Ford Distributor
BelarusContact Your Local Ford Distributor
Belgium32 2 700 67 76custfobe@ford.com
BosniaContact Your Local Ford Distributor
BulgariaContact Your Local Ford Distributor
CroatiaContact Your Local Ford Distributor
CyprusContact Your Local Ford Distributor
Czech Republic800 3673 29zakaznik@ford.com
Denmark43 68 2000crcdk@ford.com
Estonia372 6710 060ford@infoauto.ee
Falkland IslandsContact Your Local Ford Distributor
Finland09 725 22022palvelut@ford.com
France0800 005 005 crcfr@ford.com
GeorgiaContact Your Local Ford Distributor
Germany0221 9999 2 999kunden@ford.com
GirbraltarContact Your Local Ford Distributor
Greece216 900 88 99 info11@ford.com
Hungary+36 1 7777 555Contact Your Local Ford Distributor
IcelandContact Your Local Ford Distributor
Ireland1800 771 199crcirela@ford.com
Italy800 22 44 33tu@ford.com
KazakhstanContact Your Local Ford Distributor
Latvia+371 67303020
LiechtensteinContact Your Local Ford Distributor
Lithuania370 5216 8226forduzklausos@inchcape.lt
Luxembourg+352 248 71 800custfobe@ford.com
MacedoniaContact Your Local Ford Distributor
MaltaContact Your Local Ford Distributor
MoldovaContact Your Local Ford Distributor
MonacoContact Your Local Ford Distributor
MontenegroContact Your Local Ford Distributor
Netherlands70 7703 777 klanten@ford.com
Norway47 66819739infonor@ford.com
Poland48 22 522 27 27kontakty@ford.com
Portugal800 210 373clientes@ford.com
Romania40 312298798crcro@ford.com
RussiaContact Your Local Ford Distributor
San MarinoContact Your Local Ford Distributor
SerbiaContact Your Local Ford Distributor
Serbia and MontenegroContact Your Local Ford Distributor
SlovakiaContact Your Local Ford Distributor
SloveniaContact Your Local Ford Distributor
South GeorgiaContact Your Local Ford Distributor
Spain900 80 70 90crcspain@ford.com
Sweden08-593 66 333fordkund@ford.com
Switzerland044 511 14 45assistch@ford.com
TurkeyContact Your Local Ford Distributor
UkraineContact Your Local Ford Distributor
United Kingdom020 3564 4444UKCRC1@ford.com

Caribbean and Central America

CountryPhoneEmail
Anguilla(313) 594-4857expcac@ford.com
Antigua(313) 594-4857expcac@ford.com
Aruba(313) 594-4857expcac@ford.com
Bahamas(313) 594-4857expcac@ford.com
Barbados(313) 594-4857expcac@ford.com
Bermuda(313) 594-4857expcac@ford.com
Bonaire and St. Eustatius(313) 594-4857expcac@ford.com
Cayman Islands(313) 594-4857expcac@ford.com
Curacao(313) 594-4857expcac@ford.com
Dominica(313) 594-4857expcac@ford.com
Dominican Republic(313) 594-4857expcac@ford.com
Grenada(313) 594-4857expcac@ford.com
Haiti(313) 594-4857expcac@ford.com
Jamaica(313) 594-4857expcac@ford.com
Martinique(313) 594-4857expcac@ford.com
Montserrat(313) 594-4857expcac@ford.com
St. Kitts and Nevis(313) 594-4857expcac@ford.com
St. Lucia(313) 594-4857expcac@ford.com
St. Martin(313) 594-4857expcac@ford.com
St. Vincent and the Grenadines(313) 594-4857expcac@ford.com
Trinidad and Tobago(313) 594-4857expcac@ford.com
Turks and Caicos(313) 594-4857expcac@ford.com
British Virgin Islands(313) 594-4857expcac@ford.com
Netherlands Antilles(313) 594-4857expcac@ford.com
Belize(313) 594-4857expcac@ford.com
Costa Rica(313) 594-4857expcac@ford.com
El Salvador(313) 594-4857expcac@ford.com
Guatemala(313) 594-4857expcac@ford.com
Honduras(313) 594-4857expcac@ford.com
Nicaragua(313) 594-4857expcac@ford.com
Panama(313) 594-4857expcac@ford.com