This view of the Owner's Manual contains the very latest information, which may vary slightly from the printed Owner's Manual originally provided with your vehicle. It may also describe content that is not on or operates differently on your vehicle. Please consider the Owner's Manual originally provided with your vehicle as the primary source of information for your vehicle.
The information contained in this publication was correct at the time of release.In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation.No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.
Copyright © 2024 Ford Motor Company
MyKey – Troubleshooting
| Condition | Potential Causes |
|---|---|
| I cannot create a MyKey. | The key or transmitter used to start the vehicle does not have admin privileges. Vehicles with keyless start: Make sure you place the transmitter into the backup slot. See Starting a Gasoline Engine. The key or transmitter used to start the vehicle is the only admin key. There always has to be at least one admin key. The passive anti-theft system is disabled or in unlimited mode. |
| I cannot program the configurable settings. | The transmitter used to start your vehicle does not have admin privileges. There are no MyKeys programmed to the vehicle. See Creating a MyKey. |
| I cannot clear the MyKeys. | The key or transmitter used to start the vehicle does not have admin privileges. No MyKeys are created. See Creating a MyKey. |
| I lost the only admin key. | Purchase a new key or transmitter from an authorized dealer. |
| I lost a key. | Program a spare key or transmitter. You may need to see an authorized dealer. See Starting a Gasoline Engine. |
| The MyKey distance does not accumulate. | The MyKey user is not using the MyKey. An admin key holder cleared the MyKeys and created new MyKeys. The key system has been reset. |
| No MyKey functions with the transmitter. | An admin transmitter is present at vehicle start. There are no MyKeys programmed to your vehicle. See Creating a MyKey. |
- Please note that Ford will not respond to individual feedback.
- Please provide detailed feedback regarding any inaccuracies in the content or any missing content in the Owner's Manual.
- Your feedback will be investigated, and any necessary changes will be updated in the online Owner's Manual.
Your input is valuable in helping us improve our Owner's Manual. Thank you for taking the time to provide your feedback.