Why won't my power tailgate open?Make sure the tailgate is in power mode. Make sure the transmission is in park (P), ensure nothing is obstructing the tailgate path and or causing resistance (tonneau cover or other aftermarket accessory, freezing conditions or being parked downhill). If you have continued issues, the battery voltage may be low or other system issues. See an authorized dealer.Why won't my power tailgate close?Make sure the tailgate is in power mode. Your vehicle speed is at or above 2.5 mph (4 km/h), the tailgate encountered an obstacle or freezing conditions. After removing the obstacles, manually close the tailgate to resume normal operation. If you have continued issues, the battery voltage may be low or other system issues. See an authorized dealer.