Over the Air Updates

Update Available  Over the air system updates allow you to update your vehicle system software wirelessly. To make sure you receive all updates, set a recurring schedule and connect to Wi-Fi. Updates may take longer if not connected to Wi-Fi, or may not download at all.   See   Connected Vehicle. 
Over the Air System Update Requirements
Before updating, reference this list to make sure your vehicle is ready be updated. If these requirements are not met during a scheduled update, the update will be canceled and you can reschedule.
  • Your vehicle is not running.
  • Your vehicle is stopped.
  • Your vehicle is parked.
  • The hazard indicators are switched off.
  • The alarm is not sounding.
  • The doors are closed.
  • The parking lights are switched off.
  • You are not pressing the brake pedal.
  • An emergency call is not in progress.
  • Your vehicle is not in limp mode.
Enabling Over the Air Updates
  1. Press Settings on the touchscreen.
  1. Press Software Update.
  1. Switch Automatic Updates on or off.
Note:   Over the air updates are enabled by default.
Note:   If you do not want to receive over the air updates you can turn them off. You will not be notified of new updates.
Scheduling an Update
Scheduling an update allows you to set a convenient time for the update to complete. We recommend updating overnight when your vehicle is not in use. Ensure Vehicle Connectivity and Automatic Updates are enabled. Once you complete these steps, your schedule will be saved for future updates. As long as an update is not in process you can adjust your schedule.
Note:   Some updates may be applied outside of your set schedule. Information about the unscheduled update appears on the touchscreen after it is applied.
Using the Settings Menu
  1. Press Settings on the touchscreen.
  1. Press Software Update.
  1. Press Schedule Updates.
  1. Use the controls to set the time and day of the update.
  1. Save the schedule.
Note:   You can set the updates to occur at any time.
Using the Status Bar Icon
System Activate  When an update is available, tap the notification icon and follow the prompts on the screen.
Applying an Over the Air Update
You can see the progress of the update on the touchscreen. An update cannot be canceled once it has been started.
During an update you will not be able to drive your vehicle, start the vehicle, use remote controls to lock and unlock the vehicle. The alarm, central locks, and door tones are disabled. The electronic door lock will not function during an update. You can open the doors using the mechanical latch if child locks are not on. Pull the handle until it stops to use the mechanical latch Some updates may not allow you to use your vehicle during the update process.
Note:   Some updates can complete in the background, but more complex updates can take up to 45 minutes.
Note:   Double locking is switched off and central locking is switched on during and after an update.
Note:   If your vehicle is plugged in, charging will stop during an update and resume when the update is complete.
Viewing Update Details
If an update is successful, the touchscreen will provide additional details about the update. You can also access this information under the System Update tile.
If an update is not successful, follow the prompt that appears on the touchscreen.

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