Phone as a Key - Phone as a Key Limitations

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Phone as a Key Limitations

Limitations can vary based on the make and model of your phone, phone location and physical obstructions.

The following items could impact Phone as a Key performance or prevent functionality in some cases:

The typical operating range for Phone as a Key is 131 ft (40 m).

Your Bluetooth® connection is not enabled, is disrupted, or out of range.

Phone as a Key is not active or enabled on at least one phone.

Your vehicle battery has depleted.

Your phone battery has depleted.

Interference from other devices using radio frequencies or physical obstructions.

Your phone is too close to metal objects or other electronic devices.

Note: Do not leave a duplicate coded key in the vehicle. Always take your keys and phone and lock all doors when leaving the vehicle.

2021 Mustang Mach-E Owner's Manual