This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a connector having an equipment grounding conductor and a grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.|
WARNING: Improper connection of the electrical outlet grounding conductor might result in a risk of electric shock. Check with a qualified electrician if you are uncertain whether or not the electrical outlet is properly grounded. Do not modify the plug provided with the product if it does not fit in the outlet. Have a proper outlet installed by a qualified electrician.
WARNING: It is recommended that electrical outlets for use with your charger be installed by a licensed, qualified electrician. To avoid serious injury or death, installation must comply with the provisions of the National Electric Code (NEC) and all local codes. In cases of conflict between local codes and the NEC, local codes shall take precedence.
WARNING: Do NOT DROP the control box or coupler.
WARNING: Do NOT use if stored outside temperature range specified.
WARNING: IF the cable becomes separated from the control box or the charger coupler, DO NOT ATTEMPT TO REPAIR THE CABLE YOURSELF. Contact your local dealer for assistance.
WARNING: See warnings on charger cord label. Read warnings before operating the unit the first time. Read all instructions in this guide before using this product.
WARNING: Never use the charger with an extension cord.
WARNING: Do not plug into worn or severely degraded plugs.
WARNING: Shock hazard – make sure the plug is fully inserted into the wall outlet so that there are no exposed blade surfaces.
WARNING: Children should be supervised when in the vicinity of the charger while plugged in.
WARNING: Do not put fingers into the electric charge coupler.
WARNING: To reduce the risk of fire, connect only to a circuit provided with 40 amps maximum branch circuit overcurrent protection installed in accordance with NEC and local electrical code.
WARNING: Do not expose the charge cord to flammable vapors while in use as an explosion could result.
WARNING: Do not connect or disconnect any pluggable component (connector) of the Ford Mobile Charger while the IC-CPD (control box) is in use or charging (connector plug connected in a socket outlet or the vehicle connector is engaged in a vehicle inlet).
WARNING: Do not operate the Ford Mobile Charger in temperature outside its operation range of -22ºF to +122ºF (-30ºC to +50ºC).
WARNING: Store the Ford Mobile Charger in a clean dry place in temperature between of -22ºF to +185ºF (-30ºC to 85ºC).
WARNING: Do not plug the Ford Mobile Charger into an electrical outlet that is submerged in water or covered in snow.
WARNING: Do not use Ford Mobile Charger in severe rain, snow or electrical storm.
WARNING: Avoid moisture, water, snow and foreign object at all times.
WARNING: Will not charge and will give fault indication if ground is not present. Do not replace plug with retrofit. There are critical safety devices in the plug, and the device will not operate if it is replaced. Do not modify. Charger contains no user modifiable/repairable parts, even for experts. Keep charger/charge cable inside when not in use (out of elements, garage is fine). Do not use any 3rd party adapters, as this can lead to fire. Use only plugs offered from Ford with approved outlet. Do not unplug connectors while charging or while charger is plugged into the wall. Outlet must be in good condition and meet up-to-date NEC code. Make sure cable is completely unwound before charging.
WARNING: Do not attempt to repair or service the charger yourself. There are no user serviceable parts inside.
WARNING: High voltage is present in your electric meter housing and power distribution service panel. Contact with high voltage can cause death or serious personal injury.
WARNING: Risk of Electric Shock, parts inside this product are a risk of shock to persons.
WARNING: DO NOT operate your charger with a damaged connector, cable, charger coupler, or control box. Visually inspect the cable, charge coupler, and charger module for damage before each use. Do not operate if any visual damage is apparent anywhere and contact your Ford dealer.
WARNING: ALWAYS position the charger cable so that it will not be driven over, stepped on, tripped over, or otherwise damaged or stressed. To prevent personal injury and damage to the charger, ALWAYS stow the charger on hanger or in stowage bag after use.
WARNING: Use the charger only to supply power to electric vehicles equipped with an SAE J1772 or IEC 62196-2 compliant vehicle receptacle. For more information, refer to the vehicle owner's manual.
|Specification Type||Specification Value|
|Maximum Current||32 amps max continuous|
|Power draw when idle||< 2 Watts|
|Power draw when charging||< 4 Watts|
|Cable length||Approximately 20 ft.|
|Operating temperature||-22°F to 122°F|
|Storage temperature||-22°F to 185°F|
|AAmber Fault Indicator Light|
BBlue Status Indicator Light
CRed Trouble Indicator Light
|Mobile Charger Fault Indicator Type||Indicator Description|
|AMBER||The AMBER fault indicator illuminates to communicate that the charger is rebooting after an error.|
|BLUE||When plugged into the wall outlet, the BLUE indicator illuminates to communicate that the charger is ready to use.|
|RED||The red indicator illuminates when the charger has detected an error. If the RED indicator is illuminated, the charger will not deliver power to the vehicle. The error must be corrected before a charging cycle can begin or continue.|
|AMBER||BLUE||RED||MODE EXPLANATION||TROUBLE SHOOTING ACTION|
|OFF||OFF||OFF||UNPOWERED; THE MOBILE CHARGER IS NOT POWERED. IF LED INDICATORS ARE OFF AFTER PLUGGING THE CONNECTOR INTO THE OUTLET, THERE MAY BE NO POWER FROM THE WALL OUTLET.||MAKE SURE THE OUTLET IS OPERATIONAL AND CIRCUIT BREAKER IS IN THE “ON” POSITION. TRY USING ANOTHER OUTLET. ENSURE CONNECTOR IS FULLY INSERTED. ENSURE PLUG IS NOT SEVERELY DEGRADED. IF THE ERROR PERSISTS, CONTACT US.|
|OFF||PULSING||OFF||CHARGING; THE MOBILE CHARGER IS SUCCESSFULLY CHARGING.||NO ACTION REQUIRED.|
|OFF||ON||OFF||STANDBY; THE MOBILE CHARGER IS POWERED AND READY TO CHARGE. THE MOBILE CHARGER IS NOT CHARGING THE VEHICLE.||IF YOU EXPECT THE MOBILE CHARGER TO BE CHARGING THE VEHICLE, ENSURE THE VEHICLE COUPLER IS PROPERLY INSERTED INTO THE VEHICLE. CHECK AND ADJUST YOUR CHARGING TIME PREFERENCES IN SYNC. IF THE VEHICLE IS STILL NOT CHARGING, CONTACT US.|
|ON||ON||ON||REBOOTING; THE MOBILE CHARGER IS AUTOMATICALLY RECOVERING AFTER ENCOUNTERING AN ERROR.||WAIT FOR THE MOBILE CHARGER TO RETURN TO STANDBY. IF THE MOBILE CHARGER CYCLES FOR MORE THAN 2-3 MINUTES, UNPLUG THE VEHICLE COUPLER. UNPLUG AND REPLUG IN THE CONNECTOR. IF THE ISSUE PERSISTS, CONTACT US.|
|ON||PULSING||OFF||CHARGING REDUCED; THE MOBILE CHARGER IS CHARGING AT A REDUCED RATE DUE TO OVERHEATING.||ENSURE THE CONNECTOR AND CONTROL BOX ARE PROPERLY CONNECTED. UNPLUG AND REPLUG IN THE CONNECTOR. IF THE MOBILE CHARGER IS WARM OR IN A HOT ENVIRONMENT, TRY CHARGING IN A COOLER AREA. TRY A DIFFERENT OUTLET. TRY A DIFFERENT CONNECTOR IF YOU HAVE ONE AVAILABLE. IF THE ERROR PERSISTS, CONTACT US.|
|1 FLASH||PULSING||OFF||CHARGING REDUCED (AC PLUG OR WALL OUTLET); THE MOBILE CHARGER IS CHARGING AT A REDUCED RATE DUE TO OVERHEATING OF THE CONNECTOR OR THE WALL OUTLET.||ENSURE THE CONNECTOR AND CONTROL BOX ARE PROPERLY CONNECTED. UNPLUG AND REPLUG IN THE CONNECTOR. IF THE MOBILE CHARGER IS WARM OR IN A HOT ENVIRONMENT, TRY CHARGING IN A COOLER AREA. TRY A DIFFERENT OUTLET. TRY A DIFFERENT CONNECTOR IF YOU HAVE ONE AVAILABLE. IF THE ERROR PERSISTS, CONTACT US.|
|ON||OFF||OFF||USER TROUBLESHOOTING; THE MOBILE CHARGER HAS ENCOUNTERED A FAULT THAT REQUIRES TROUBLESHOOTING.||ENSURE THE CONNECTOR AND CONTROL BOX ARE PROPERLY CONNECTED. UNPLUG AND REPLUG IN THE CONNECTOR. IF THE MOBILE CHARGER IS WARM OR IN A HOT ENVIRONMENT, TRY CHARGING IN A COOLER AREA. TRY A DIFFERENT OUTLET. TRY A DIFFERENT CONNECTOR IF YOU HAVE ONE AVAILABLE. IF THE ERROR PERSISTS, CONTACT US|
|OFF||OFF||ON||NON - RECOVERABLE FAULT; THERE IS AN INTERNAL FAULT IN THE MOBILE CHARGER THAT CANNOT BE RECOVERED.||TRY A DIFFERENT CONNECTOR IF YOU HAVE ONE AVAILABLE. IF ERROR PERSISTS, CONTACT US.|
|OFF||OFF||1 FLASH||NON - RECOVERABLE FAULT (CONNECTOR); THERE IS AN INTERNAL FAULT IN THE CONNECTOR THAT CANNOT BE RECOVERED.||TRY USING ANOTHER CONNECTOR IF YOU HAVE ONE AVAILABLE. IF NOT, CONTACT US ABOUT OBTAINING A REPLACEMENT. IF YOUR WARRANTY HAS EXPIRED, YOU CAN ORDER A REPLACEMENT FROM YOUR FORD DEALER.|
|OFF||OFF||PULSING||GROUND LEAKAGE FAULT; ELECTRICAL CURRENT IS LEAKING THROUGH A POTENTIALLY UNSAFE PATH.||POTENTIAL SHOCK HAZARD - IMMEDIATELY TURN OFF CIRCUIT BREAKER FOR THE OUTLET WITHIN HOME. DISCONTINUE USE. CONTACT US ABOUT OBTAINING A REPLACEMENT.|