The charge status indicator is next to the charging port behind the charge port door. It indicates the charge status of the high voltage battery in your vehicle.
Divided into five zones, the charge status indicator displays the state of charge in 20 percent increments.
The charge status indicator will display how far along the charge is:
- When zone A is pulsing, the charge is between 0-20 percent.
- When zone A illuminates, and zone B is pulsing, the charge is between 20-40 percent.
- When zones A and B illuminate and zone C is pulsing, the charge is between 40-60 percent.
- When zones A, B, and C illuminate, and zone D is pulsing, the charge is between 60-80 percent.
- When four zones illuminate, the charge is between 80-100 percent.
- When all zones illuminate, the charge is 100 percent.
When charging stops, the charge status indicator shows all the completed zones solidly lit up in a blue color for 30 seconds before turning off. For example, if charging stops at 70 percent, then A, B, and C light up solidly to indicate a battery charge level of at least 60 percent but less than 80 percent. Charging stops when complete or when paused due to charge settings or charge station actions.
If the charge status indicator does not light up or pulse after plugging in, please verify that the charge port light setting is "On". If you do not wish to have the charge status indicator light up at all while charging then you can turn it "Off". See charge port light under vehicle settings on your touchscreen.
The color white is used as a courtesy light to help with plugging in and to acknowledge actions such as plugging in and unplugging.
The color blue is used when the vehicle is plugged in and either charging or waiting to charge.
The color amber is used to indicate charge faults.
Charging faults are identified by the color amber on the charge status indicator. Faults can occur within the vehicle charging system or outside the vehicle, such as with the mobile charger, charge station or electrical supply.
If the system detects a fault in the vehicle charging system at any point in a charge cycle, the entire charge status indicator lights up solidly in an orange color for 30 seconds and then turns off. If this happens, unplug the charge coupler and then plug it back into the charge port receptacle. If the problem persists, contact your dealer.
If the system detects a fault outside the vehicle, such as with the charge station or mobile charger, the entire charge status indicator flashes continuously for 30 seconds and then turns off. If this happens check the mobile charger and the charge station or electrical supply.