WARNING   WARNING:  This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a connector having an equipment grounding conductor and a grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING   WARNING:  Improper connection of the electrical outlet grounding conductor might result in a risk of electric shock. Check with a qualified electrician if you are uncertain whether or not the electrical outlet is properly grounded. Do not modify the plug provided with the product if it does not fit in the outlet. Have a proper outlet installed by a qualified electrician.
WARNING   WARNING:  It is recommended that electrical outlets for use with your charger be installed by a licensed, qualified electrician. To avoid serious injury or death, installation must comply with the provisions of the National Electric Code (NEC) and all local codes. In cases of conflict between local codes and the NEC, local codes shall take precedence.
WARNING   WARNING:  Do NOT DROP the control box or coupler.
WARNING   WARNING:  Do NOT use if stored outside temperature range specified.
WARNING   WARNING:  IF the cable becomes separated from the control box or the charger coupler, DO NOT ATTEMPT TO REPAIR THE CABLE YOURSELF. Contact your local dealer for assistance.
WARNING   WARNING:  See warnings on charger cord label. Read warnings before operating the unit the first time. Read all instructions in this guide before using this product.
WARNING   WARNING:  Never use the charger with an extension cord.
WARNING   WARNING:  Do not plug into worn or severely degraded plugs.
WARNING   WARNING:  Shock hazard – make sure the plug is fully inserted into the wall outlet so that there are no exposed blade surfaces.
WARNING   WARNING:  Children should be supervised when in the vicinity of the charger while plugged in.
WARNING   WARNING:  Do not put fingers into the electric charge coupler.
WARNING   WARNING:  To reduce the risk of fire, connect only to a circuit provided with 40 amps maximum branch circuit overcurrent protection installed in accordance with NEC and local electrical code.
WARNING   WARNING:  Do not expose the charge cord to flammable vapors while in use as an explosion could result.
WARNING   WARNING:  Do not connect or disconnect any pluggable component (connector) of the Ford Mobile Charger while the IC-CPD (control box) is in use or charging (connector plug connected in a socket outlet or the vehicle connector is engaged in a vehicle inlet).
WARNING   WARNING:  Do not operate the Ford Mobile Charger in temperature outside its operation range of -22ºF to +122ºF (-30ºC to +50ºC).
WARNING   WARNING:  Store the Ford Mobile Charger in a clean dry place in temperature between of -22ºF to +185ºF (-30ºC to 85ºC).
WARNING   WARNING:  Do not plug the Ford Mobile Charger into an electrical outlet that is submerged in water or covered in snow.
WARNING   WARNING:  Do not use Ford Mobile Charger in severe rain, snow or electrical storm.
WARNING   WARNING:  Avoid moisture, water, snow and foreign object at all times.
WARNING   WARNING:  Will not charge and will give fault indication if ground is not present. Do not replace plug with retrofit. There are critical safety devices in the plug, and the device will not operate if it is replaced. Do not modify. Charger contains no user modifiable/repairable parts, even for experts. Keep charger/charge cable inside when not in use (out of elements, garage is fine). Do not use any 3rd party adapters, as this can lead to fire. Use only plugs offered from Ford with approved outlet. Do not unplug connectors while charging or while charger is plugged into the wall. Outlet must be in good condition and meet up-to-date NEC code. Make sure cable is completely unwound before charging.
WARNING   WARNING:  Do not attempt to repair or service the charger yourself. There are no user serviceable parts inside.
WARNING   WARNING:  High voltage is present in your electric meter housing and power distribution service panel. Contact with high voltage can cause death or serious personal injury.
WARNING   WARNING:  Risk of Electric Shock, parts inside this product are a risk of shock to persons.
WARNING   WARNING:  DO NOT operate your charger with a damaged connector, cable, charger coupler, or control box. Visually inspect the cable, charge coupler, and charger module for damage before each use. Do not operate if any visual damage is apparent anywhere and contact your Ford dealer.
WARNING   WARNING:  ALWAYS position the charger cable so that it will not be driven over, stepped on, tripped over, or otherwise damaged or stressed. To prevent personal injury and damage to the charger, ALWAYS stow the charger on hanger or in stowage bag after use.
WARNING   WARNING:  Use the charger only to supply power to electric vehicles equipped with an SAE J1772 or IEC 62196-2 compliant vehicle receptacle. For more information, refer to the vehicle owner's manual.

This section contains important instructions for the mobile charger that shall be followed during installation, operation, and maintenance of the unit.
The mobile charger is an easy-to-use, compact, and portable power supply for your electric vehicle. The charger supplies and manages AC power to your electric vehicle and is compatible with a variety of battery electric vehicles.
Your vehicle comes with a mobile charger that is equipped with a low power connector and a high power connector to use with 230V outlets. Connector type will vary by market.
Key features include:
  • Compact, portable design
  • Overheating protection
  • Quick-read status indicators
  • Multiple connector available for versatile usage in a variety of locations
  • Overvoltage protection

Specification Type   Specification Value  
Charger Model   IEC  
Voltage   230 VAC  
Maximum Current   32 amps max continuous  
Frequency   50Hz  
Power draw when idle   < 2 Watts  
Power draw when charging   < 4 Watts  
Cable length   6.1 m  
Weight   4.2 kg  
Operating temperature   -30°C to 50°C  
Storage temperature   -30°C to 85°C  
CCID Environmental   IP67  
Ventilation   Not required  
Maximum Altitude   4000m  

Image Shown Without Description
AConnector.
BCoupler.
CControl Box.
The mobile charger is in the rear luggage compartment under the load floor and allows you to charge your vehicle's battery using a standard household outlet.
You must plug the connector into the control box first. Then plug the connector into the household outlet, and then plug into the vehicle charge port.
Note:   Follow the installation instructions provided on the document included in the bag.
Note:   Be sure to use the correct connector for the appropriate market in which you are charging your vehicle.
Note:   If a dedicated circuit is not used, the circuit breaker could trip or open. If a dedicated circuit is not available, contact a licensed professional electrician regarding the installation of a dedicated outlet.
Note:   The connector for the mobile charger must be plugged directly into the wall plug receptacle. Do not plug the mobile charger into any form of extension cord.
The power indicator illuminates when you connect the cord to the dedicated wall outlet.
Charge Connector Types
Image Shown Without Description
UK, Ireland
Image Shown Without Description
No color band: Austria, Belgium, Czech Republic, Germany, Greece, Hungary, Netherlands, Poland, Portugal, Romania, Spain, Sweden
Blue color band: Finland, France
Orange color band: Norway
Image Shown Without Description
Switzerland
Image Shown Without Description
Italy
Image Shown Without Description
Denmark
Image Shown Without Description
No color band: UK, Ireland
Blue color band: Austria, Belgium, Czech Republic, Finland, France, Germany, Greece, Hungary, Netherlands, Poland, Portugal, Romania, Spain, Sweden
Orange color band: Norway
Knowing Your Mobile Charger Indicator Lights
The indicator lights on your mobile charger is the first thing you will notice when you are about to plug or unplug your vehicle.
Charging Cord Indicator
AAmber Fault Indicator Light.
BBlue Status Indicator Light.
CRed Trouble Indicator Light.

Mobile Charger Fault Indicator Type   Indicator Description  
AMBER   The AMBER fault indicator illuminates to communicate that the charger is rebooting after an error.  
BLUE   When plugged into the wall outlet, the BLUE indicator illuminates to communicate that the charger is ready to use.  
RED   The red indicator illuminates when the charger has detected an error. If the RED indicator is illuminated, the charger will not deliver power to the vehicle. The error must be corrected before a charging cycle can begin or continue.  

Note:   When first plugged into a wall outlet the AMBER, BLUE and RED indicators will blink once. Then the BLUE Indicator turns on, followed by a blink of the RED indicator. After, the BLUE indicator turns off then back on. This cycle will happen twice if a different connector is used from a previous charge.

AMBER   BLUE   RED   MODE EXPLANATION   TROUBLE SHOOTING ACTION  
OFF   OFF   OFF   UNPOWERED;   THE MOBILE CHARGER IS NOT POWERED. IF LED INDICATORS ARE OFF AFTER PLUGGING THE CONNECTOR INTO THE OUTLET, THERE MAY BE NO POWER FROM THE WALL OUTLET.   MAKE SURE THE OUTLET IS OPERATIONAL AND CIRCUIT BREAKER IS IN THE “ON” POSITION. TRY USING ANOTHER OUTLET. ENSURE CONNECTOR IS FULLY INSERTED. ENSURE PLUG IS NOT SEVERELY DEGRADED. IF THE ERROR PERSISTS, CONTACT US.  
OFF   PULSING   OFF   CHARGING;   THE MOBILE CHARGER IS SUCCESSFULLY CHARGING.   NO ACTION REQUIRED.  
OFF   ON   OFF   STANDBY;   THE MOBILE CHARGER IS POWERED AND READY TO CHARGE. THE MOBILE CHARGER IS NOT CHARGING THE VEHICLE.   IF YOU EXPECT THE MOBILE CHARGER TO BE CHARGING THE VEHICLE, ENSURE THE VEHICLE COUPLER IS PROPERLY INSERTED INTO THE VEHICLE. CHECK AND ADJUST YOUR CHARGING TIME PREFERENCES IN SYNC. IF THE VEHICLE IS STILL NOT CHARGING, CONTACT US.  
ON   ON   ON   REBOOTING;   THE MOBILE CHARGER IS AUTOMATICALLY RECOVERING AFTER ENCOUNTERING AN ERROR.   WAIT FOR THE MOBILE CHARGER TO RETURN TO STANDBY. IF THE MOBILE CHARGER CYCLES FOR MORE THAN 2-3 MINUTES, UNPLUG THE VEHICLE COUPLER. UNPLUG AND RE-PLUG IN THE CONNECTOR. IF THE ISSUE PERSISTS, CONTACT US.  
ON   PULSING   OFF   CHARGING REDUCED;   THE MOBILE CHARGER IS CHARGING AT A REDUCED RATE DUE TO OVERHEATING.   ENSURE THE CONNECTOR AND CONTROL BOX ARE PROPERLY CONNECTED. UNPLUG AND RE-PLUG IN THE CONNECTOR. IF THE MOBILE CHARGER IS WARM OR IN A HOT ENVIRONMENT, TRY CHARGING IN A COOLER AREA. TRY A DIFFERENT OUTLET. TRY A DIFFERENT CONNECTOR IF YOU HAVE ONE AVAILABLE. IF THE ERROR PERSISTS, CONTACT US.  
1 FLASH   PULSING   OFF   CHARGING REDUCED (AC PLUG OR WALL OUTLET);   THE MOBILE CHARGER IS CHARGING AT A REDUCED RATE DUE TO OVERHEATING OF THE CONNECTOR OR THE WALL OUTLET.   ENSURE THE CONNECTOR AND CONTROL BOX ARE PROPERLY CONNECTED. UNPLUG AND RE-PLUG IN THE CONNECTOR. IF THE MOBILE CHARGER IS WARM OR IN A HOT ENVIRONMENT, TRY CHARGING IN A COOLER AREA. TRY A DIFFERENT OUTLET. TRY A DIFFERENT CONNECTOR IF YOU HAVE ONE AVAILABLE. IF THE ERROR PERSISTS, CONTACT US.  
ON   OFF   OFF   USER TROUBLESHOOTING;   THE MOBILE CHARGER HAS ENCOUNTERED A FAULT THAT REQUIRES TROUBLESHOOTING.   ENSURE THE CONNECTOR AND CONTROL BOX ARE PROPERLY CONNECTED. UNPLUG AND RE-PLUG IN THE CONNECTOR. IF THE MOBILE CHARGER IS WARM OR IN A HOT ENVIRONMENT, TRY CHARGING IN A COOLER AREA. TRY A DIFFERENT OUTLET. TRY A DIFFERENT CONNECTOR IF YOU HAVE ONE AVAILABLE. IF THE ERROR PERSISTS, CONTACT US  
OFF   OFF   ON   NON - RECOVERABLE FAULT;   THERE IS AN INTERNAL FAULT IN THE MOBILE CHARGER THAT CANNOT BE RECOVERED.   TRY A DIFFERENT CONNECTOR IF YOU HAVE ONE AVAILABLE. IF THE ERROR PERSISTS, CONTACT US.  
OFF   OFF   1 FLASH   NON - RECOVERABLE FAULT (CONNECTOR);   THERE IS AN INTERNAL FAULT IN THE CONNECTOR THAT CANNOT BE RECOVERED.   TRY USING ANOTHER CONNECTOR IF YOU HAVE ONE AVAILABLE. IF NOT, CONTACT US ABOUT OBTAINING A REPLACEMENT. IF YOUR WARRANTY HAS EXPIRED, YOU CAN ORDER A REPLACEMENT FROM YOUR FORD DEALER.  
OFF   OFF   PULSING   GROUND LEAKAGE FAULT;   ELECTRICAL CURRENT IS LEAKING THROUGH A POTENTIALLY UNSAFE PATH.   POTENTIAL SHOCK HAZARD - IMMEDIATELY TURN OFF CIRCUIT BREAKER FOR THE OUTLET WITHIN THE HOME. DISCONTINUE USE. CONTACT US ABOUT OBTAINING A REPLACEMENT.  

Note:   When plugging into an unfamiliar wall outlet, it is good practice to let the vehicle charge for several minutes before leaving it unattended to ensure it is in fact supplying the expected AC charging power. The RED indicator will illuminate if it is not charging. The unit will turn OFF if the breaker or infrastructure ground fault indicator is tripped. You can view your vehicle charging status remotely via the Ford Pass App.
Mobile Charger Auto-Restart
The auto-restart feature helps ensure that your vehicle will be charged and ready for use when needed. A charge could be interrupted if an error is detected. Charging will resume once the error is no longer detected. The RED indicator illuminates during an error condition.
The exception to the immediate auto-restart is when the interruption is due to a charger ground fault circuit interruption (GFCI) event. The charger will attempt to restart 15 minutes after a (GFCI) event. After the fourth attempt to restart, the charger will shut down and the RED indicator will stay on.
If the fault persists, do not continue to try to charge your vehicle. Contact your Ford dealer.
MOVING AND STORAGE INSTRUCTIONS
Note:   Do not hold the mobile charger by the flexible power cable.
Make sure that the mobile charger is completely wrapped after charging and the connector is removed from the mobile charger control box.Always store the mobile charger in the storage bag supplied with the mobile charger when not in use.
When complete, replace the mobile charger in the rear luggage compartment under the load floor.
CARE INSTRUCTIONS
Do not use hard cleaners or solvents as this could damage your unit. Do not kink or place undue stress on the charger cables. If unit overheats, bring out of direct sunlight.
SAFETY FEATURES
The charger is designed with your safety as the highest priority and includes the following safety features to protect against the risk of electric shock:
  • Service Ground Check: The charger constantly checks for the presence of a service ground connection. If the service ground ever fails, the charger RED indicator turns ON and shuts down power to the vehicle.
  • Thermal Event Sensor: Charger module senses out-of-ordinary thermal events and will decrease charging current or shut the unit down if required.
  • GFCI Protection: The charger is equipped with a Ground Fault Circuit Interruption (GFCI) reaction system to protect against electric shock. If the charger module detects an output ground fault, it will shut down power to the output cable and illuminate the RED indicator.
  • Insulation: The charger module, connector, cable assembly, and charge coupler are completely insulated, no exposed live parts, to protect against electric shock.
  • Unintentional Disconnection: The charge coupler is designed to minimize unintentional disconnection. A pilot signal wire in the cable and charge coupler eliminates the possibility of electric shock when not connected to a vehicle or if an unintended disconnect occurs during a charge. Disconnection during charging is safe.

Owner's Manual Feedback

Submit

Thank You For Your Feedback

Ok