AC Charging - Connecting the Charger

This view of the Owner's Manual contains the very latest information, which may vary slightly from the printed Owner's Manual originally provided with your vehicle. It may also describe content that is not on or operates differently on your vehicle. Please consider the Owner's Manual originally provided with your vehicle as the primary source of information for your vehicle.

The information contained in this publication was correct at the time of release.In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation.No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.

Connecting the Charger

Charging At Home

CAUTION: TO REDUCE THE RISK OF FIRE - The plug must be properly grounded.Use a dedicated circuit.If you do not use a dedicated circuit, the circuit breaker could trip or open. If you do not have a dedicated circuit, contact a licensed professional electrician for proper installation.

You must unwrap the universal home charge cord completely before charging.

When using the universal home charge cord, plug the charge coupler into the vehicle charge port where the same identifier symbol can be seen.

Mains.
B

Socket outlet (household).
C

Plug.
D

Control box.
E

Charge coupler.
F

Vehicle.
G

Charge port receptacle.
H

Universal home charge cord.

Put your vehicle in park (P).

Note: Your vehicle must be in park (P) to charge and for the charge status indicator to illuminate.

Press the center right edge of the charge port door and then release to open the door.

Select the appropriate connector for the wall outlet you will use and plug the connector into the universal home charge cord control box.

Note: To insert the connector, firmly grasp the connector by the cable or plug and push into the control box until it clicks. Make sure the connector is fully inserted and flush with the control box before inserting it into the outlet. Improper insertion will cause a longer charge session or faults.

Plug the connector into the wall outlet.

Confirm that the universal home charge cord's LEDs illuminate.

Plug the charge coupler into the charge port receptacle on your vehicle.

Note: Your vehicle will lock to the charge coupler.

Note: When you plug in your vehicle, it starts charging to 100% by default unless you set up scheduled charging for this location. See Setting the Charging Schedule and Preferences.

Note: Plug the connector into the wall outlet before connecting the charge coupler to your vehicle's charge port.

Note: When the handle is properly engaged the light ring will illuminate. This indicates the beginning of a normal charge cycle.

Note: There could be a delay in light ring illumination due to vehicle internal communications.

Note: If charging for your vehicle fails, please contact the Customer Relationship Center. To ensure superior service, please take note of the serial number when contacting customer support.

For more information, visit www.owner.ford.com.

Charging In Public

When using an AC charge station with cables attached, choose the charge station cord coupler where the same identifier symbol can be seen.

AC charge station.
B

Charge coupler.
C

Vehicle.
D

Charge port receptacle.
E

Cable.

Put your vehicle in park (P).

Note: Your vehicle must be in park (P) to charge.

Press the center right hand edge of the charge port door and then release to open the door.

Select the appropriate charge station coupler.

Plug the charge coupler into the charge port receptacle on your vehicle.

Note: Your vehicle will lock to the charge coupler.

Note: When you plug in your vehicle, it starts charging to 100% by default unless scheduled charging has been set up for this location. See Setting the Charging Schedule and Preferences.

Note: When the handle is properly engaged the light ring will illuminate. This indicates the beginning of a normal charge cycle.

Note: There could be a delay in light ring illumination due to vehicle internal communications.

Information about public charge stations, pricing, power levels and real time availability is available through the in-vehicle screen as well as the FordPass app. Rates for charging will vary by power level, provider, location, and time of day.

When charging your vehicle at a BlueOval Charge Network station, use the FordPass App to activate and pay for charging. You can also just plug in to activate charging at Plug & Charge capable stations. If the charging station is not in the BlueOval Charge Network, use the directions on the charge station to activate the charger.

For more information, visit www.owner.ford.com.

Charging Using Your Public Charge Cord

When using an AC charge station without cables attached, plug your public charge cord into the charge station and the vehicle charge port where the same identifier symbol can be seen.

You must unwrap the public charge cord completely before charging.

AC charge station.
B

Charge station port.
C

Vehicle charge coupler.
D

Vehicle.
E

Charge port receptacle.
F

Public charge cable.
G

Charge station charge coupler.

Put your vehicle in park (P).

Note: Your vehicle must be in park (P) to charge.

Press the center right hand edge of the charge port door and then release to open the door.

Select the appropriate charge station port.

Plug your public charge cord into the charge station port.

Note: To insert the coupler, firmly grasp the handle and push into the charge station port.

Plug the charge coupler into the charge port receptacle on your vehicle.

Note: Your vehicle will lock to the charge coupler.

Note: When you plug in your vehicle, it will start charging to 100% by default unless scheduled charging has been set up for this location. See Setting the Charging Schedule and Preferences.

Note: When the handle is properly engaged the light ring will illuminate. This indicates the beginning of a normal charge cycle.

Note: There could be a delay in light ring illumination due to vehicle internal communications.

Information about the public charge stations is available through the app located in the vehicle touchscreen as well as the vehicle app on a mobile device with pricing, power levels, and real time availability. Rates for charging varies by power level, provider, location, and time of day.

Note: If your vehicle does not have the customer connectivity settings option in the vehicle touchscreen, the app may not function as intended.

Note: Depending on the region, the functionality of the public charging app may not be supported and charge function may not operate as stated.

For more information, visit www.owner.ford.com.

Owner's Manual Feedback

Submit

Thank You For Your Feedback

Mustang Mach-E Owner's Manual