WARNING   WARNING:  The wall outlet and charging equipment must be in good condition and installed to comply with provisions of up-to-date local codes and regulations. Do not use an ungrounded wall outlet. Have a qualified, licensed electrician install and check the wall outlet, if you suspect that it is not properly grounded, the connection feels loose, or the outlet is damaged. The wall plug must fit firmly and fully into the outlet. Do not use extension cords, surge protectors, timers or other adapters. Failure to follow these instructions could result in electric shock, property damage, personal injury, or death.
WARNING   WARNING:  Do not drop the control box or coupler. Failure to follow this instruction could result in personal injury, fire, electric shock, death or property damage.
WARNING   WARNING:  Do not use the charging equipment in temperatures outside of the operation range of -22 °F (-30 °C) to 122 °F (50 °C). Store the charging equipment in a clean dry place between the temperatures of -22 °F (-30 °C) to 185 °F (85 °C). Stow the control box indoors on the hanger or all the charging equipment in the bag after use to prevent damage to the charging equipment and personal injury.
WARNING   WARNING:  Visually inspect the charging equipment before each use. Do not use the charging equipment if it is damaged. Do not attempt to open or repair any part of the charging equipment components as it will not operate. Charging equipment components contain critical safety devices in the wall outlet plug and connector that cannot be serviced. Contact your local dealer for assistance. Failure to follow these instructions could result in fire, electric shock, or personal injury or death.
WARNING   WARNING:  Read all instructions and warnings in this publication before using the charging equipment.
WARNING   WARNING:  The AC wall plug must fit firmly into the AC outlet. If the connection feels loose, worn or the AC outlet is damaged, please have a qualified electrician replace the AC outlet. Using a dual-voltage charging cord with a worn outlet may cause burns, property damage and increase the risk of electric shock or fire.
WARNING   WARNING:  Do not connect or disconnect any pluggable components of the charging equipment when in use or charging. Do not put fingers or any object into the electric charge coupler. Supervise any children in the vicinity of the charging equipment when plugged into the wall outlet. Failure to follow these instructions could result in damage to the charging equipment, fire, electric shock, personal injury or death.
WARNING   WARNING:  This equipment has arcing or sparking parts. Do not expose to flammable vapors. Position this equipment at least 18 in (450 mm) above the floor.
WARNING   WARNING:  Do not use the charging equipment in temperatures outside of the operation range of -22 °F (-30 °C) to 122 °F (50 °C). Store the charging equipment in a clean dry place between the temperatures of -22 °F (-30 °C) to 185 °F (85 °C). Stow the control box indoors on the hanger or all the charging equipment in the bag after use to prevent damage to the charging equipment and personal injury.
WARNING   WARNING:  Do not use an electrical outlet that is immersed or submerged in water, snow, or in an electrical storm. When using the charging equipment, avoid moisture, water and snow at all times. Failure to follow these instructions could result in fire, electric shock, personal injury or death.
WARNING   WARNING:  High voltage is present in your electric meter housing and power distribution panel. Contact with high voltage can result in fire, electric shock, personal injury or death.

This section contains important instructions for the mobile charger that shall be followed during installation, operation, and maintenance of the unit.
The mobile charger is an easy-to-use, compact, and portable power supply for your electric vehicle. The charger supplies and manages AC power to your electric vehicle and is compatible with a variety of battery electric vehicles.
Your vehicle comes with a mobile charger that is equipped with a low power connector and a high power connector to use with 230V outlets. Connector type will vary by market.
Key features include:
  • Compact, portable design
  • Overheating protection
  • Quick-read status indicators
  • Multiple connector available for versatile usage in a variety of locations
  • Overvoltage protection

Specification Type   Specification Value  
Charger Model   IEC  
Voltage   230 VAC  
Maximum Current   32 amps max continuous  
Frequency   50Hz  
Power draw when idle   < 2 Watts  
Power draw when charging   < 4 Watts  
Cable length   6.1 m  
Weight   4.2 kg  
Operating temperature   -30°C to 50°C  
Storage temperature   -30°C to 85°C  
CCID Environmental   IP67  
Ventilation   Not required  
Maximum Altitude   4000m  

Image Shown Without Description
AConnector.
BCoupler.
CControl Box.
The mobile charger is in the rear luggage compartment under the load floor and allows you to charge your vehicle's battery using a standard household outlet.
You must plug the connector into the control box first. Then plug the connector into the household outlet, and then plug into the vehicle charge port.
Note:   Follow the installation instructions provided on the document included in the bag.
Note:   Be sure to use the correct connector for the appropriate market in which you are charging your vehicle.
Note:   If a dedicated circuit is not used, the circuit breaker could trip or open. If a dedicated circuit is not available, contact a licensed professional electrician regarding the installation of a dedicated outlet.
Note:   The connector for the mobile charger must be plugged directly into the wall plug receptacle. Do not plug the mobile charger into any form of extension cord.
The power indicator illuminates when you connect the cord to the dedicated wall outlet.
Charge Connector Types
Image Shown Without Description
UK, Ireland
Image Shown Without Description
No color band: Austria, Belgium, Czech Republic, Germany, Greece, Hungary, Netherlands, Poland, Portugal, Romania, Spain, Sweden
Blue color band: Finland, France
Orange color band: Norway
Image Shown Without Description
Switzerland
Image Shown Without Description
Italy
Image Shown Without Description
Denmark
Image Shown Without Description
No color band: UK, Ireland
Blue color band: Austria, Belgium, Czech Republic, Finland, France, Germany, Greece, Hungary, Netherlands, Poland, Portugal, Romania, Spain, Sweden
Orange color band: Norway
Knowing Your Mobile Charger Indicator Lights
The indicator lights on your mobile charger is the first thing you will notice when you are about to plug or unplug your vehicle.
Charging Cord Indicator
AAmber Fault Indicator Light.
BBlue Status Indicator Light.
CRed Trouble Indicator Light.

Mobile Charger Fault Indicator Type   Indicator Description  
AMBER   The AMBER fault indicator illuminates to communicate that the charger is rebooting after an error.  
BLUE   When plugged into the wall outlet, the BLUE indicator illuminates to communicate that the charger is ready to use.  
RED   The red indicator illuminates when the charger has detected an error. If the RED indicator is illuminated, the charger will not deliver power to the vehicle. The error must be corrected before a charging cycle can begin or continue.  

Note:   When first plugged into a wall outlet the AMBER, BLUE and RED indicators will blink once. Then the BLUE Indicator turns on, followed by a blink of the RED indicator. After, the BLUE indicator turns off then back on. This cycle will happen twice if a different connector is used from a previous charge.

AMBER   BLUE   RED   MODE EXPLANATION   TROUBLE SHOOTING ACTION  
OFF   OFF   OFF   UNPOWERED;   THE MOBILE CHARGER IS NOT POWERED. IF LED INDICATORS ARE OFF AFTER PLUGGING THE CONNECTOR INTO THE OUTLET, THERE MAY BE NO POWER FROM THE WALL OUTLET.   MAKE SURE THE OUTLET IS OPERATIONAL AND CIRCUIT BREAKER IS IN THE “ON” POSITION. TRY USING ANOTHER OUTLET. ENSURE CONNECTOR IS FULLY INSERTED. ENSURE PLUG IS NOT SEVERELY DEGRADED. IF THE ERROR PERSISTS, CONTACT US.  
OFF   PULSING   OFF   CHARGING;   THE MOBILE CHARGER IS SUCCESSFULLY CHARGING.   NO ACTION REQUIRED.  
OFF   ON   OFF   STANDBY;   THE MOBILE CHARGER IS POWERED AND READY TO CHARGE. THE MOBILE CHARGER IS NOT CHARGING THE VEHICLE.   IF YOU EXPECT THE MOBILE CHARGER TO BE CHARGING THE VEHICLE, ENSURE THE VEHICLE COUPLER IS PROPERLY INSERTED INTO THE VEHICLE. CHECK AND ADJUST YOUR CHARGING TIME PREFERENCES IN SYNC. IF THE VEHICLE IS STILL NOT CHARGING, CONTACT US.  
ON   ON   ON   REBOOTING;   THE MOBILE CHARGER IS AUTOMATICALLY RECOVERING AFTER ENCOUNTERING AN ERROR.   WAIT FOR THE MOBILE CHARGER TO RETURN TO STANDBY. IF THE MOBILE CHARGER CYCLES FOR MORE THAN 2-3 MINUTES, UNPLUG THE VEHICLE COUPLER. UNPLUG AND RE-PLUG IN THE CONNECTOR. IF THE ISSUE PERSISTS, CONTACT US.  
ON   PULSING   OFF   CHARGING REDUCED;   THE MOBILE CHARGER IS CHARGING AT A REDUCED RATE DUE TO OVERHEATING.   ENSURE THE CONNECTOR AND CONTROL BOX ARE PROPERLY CONNECTED. UNPLUG AND RE-PLUG IN THE CONNECTOR. IF THE MOBILE CHARGER IS WARM OR IN A HOT ENVIRONMENT, TRY CHARGING IN A COOLER AREA. TRY A DIFFERENT OUTLET. TRY A DIFFERENT CONNECTOR IF YOU HAVE ONE AVAILABLE. IF THE ERROR PERSISTS, CONTACT US.  
1 FLASH   PULSING   OFF   CHARGING REDUCED (AC PLUG OR WALL OUTLET);   THE MOBILE CHARGER IS CHARGING AT A REDUCED RATE DUE TO OVERHEATING OF THE CONNECTOR OR THE WALL OUTLET.   ENSURE THE CONNECTOR AND CONTROL BOX ARE PROPERLY CONNECTED. UNPLUG AND RE-PLUG IN THE CONNECTOR. IF THE MOBILE CHARGER IS WARM OR IN A HOT ENVIRONMENT, TRY CHARGING IN A COOLER AREA. TRY A DIFFERENT OUTLET. TRY A DIFFERENT CONNECTOR IF YOU HAVE ONE AVAILABLE. IF THE ERROR PERSISTS, CONTACT US.  
ON   OFF   OFF   USER TROUBLESHOOTING;   THE MOBILE CHARGER HAS ENCOUNTERED A FAULT THAT REQUIRES TROUBLESHOOTING.   ENSURE THE CONNECTOR AND CONTROL BOX ARE PROPERLY CONNECTED. UNPLUG AND RE-PLUG IN THE CONNECTOR. IF THE MOBILE CHARGER IS WARM OR IN A HOT ENVIRONMENT, TRY CHARGING IN A COOLER AREA. TRY A DIFFERENT OUTLET. TRY A DIFFERENT CONNECTOR IF YOU HAVE ONE AVAILABLE. IF THE ERROR PERSISTS, CONTACT US  
OFF   OFF   ON   NON - RECOVERABLE FAULT;   THERE IS AN INTERNAL FAULT IN THE MOBILE CHARGER THAT CANNOT BE RECOVERED.   TRY A DIFFERENT CONNECTOR IF YOU HAVE ONE AVAILABLE. IF THE ERROR PERSISTS, CONTACT US.  
OFF   OFF   1 FLASH   NON - RECOVERABLE FAULT (CONNECTOR);   THERE IS AN INTERNAL FAULT IN THE CONNECTOR THAT CANNOT BE RECOVERED.   TRY USING ANOTHER CONNECTOR IF YOU HAVE ONE AVAILABLE. IF NOT, CONTACT US ABOUT OBTAINING A REPLACEMENT. IF YOUR WARRANTY HAS EXPIRED, YOU CAN ORDER A REPLACEMENT FROM YOUR FORD DEALER.  
OFF   OFF   PULSING   GROUND LEAKAGE FAULT;   ELECTRICAL CURRENT IS LEAKING THROUGH A POTENTIALLY UNSAFE PATH.   POTENTIAL SHOCK HAZARD - IMMEDIATELY TURN OFF CIRCUIT BREAKER FOR THE OUTLET WITHIN THE HOME. DISCONTINUE USE. CONTACT US ABOUT OBTAINING A REPLACEMENT.  

Note:   When plugging into an unfamiliar wall outlet, it is good practice to let the vehicle charge for several minutes before leaving it unattended to ensure it is in fact supplying the expected AC charging power. The RED indicator will illuminate if it is not charging. The unit will turn OFF if the breaker or infrastructure ground fault indicator is tripped. You can view your vehicle charging status remotely via the FordPass App.
Mobile Charger Auto-Restart
The auto-restart feature helps ensure that your vehicle will be charged and ready for use when needed. A charge could be interrupted if an error is detected. Charging will resume once the error is no longer detected. The RED indicator illuminates during an error condition.
The exception to the immediate auto-restart is when the interruption is due to a charger ground fault circuit interruption (GFCI) event. The charger will attempt to restart 15 minutes after a (GFCI) event. After the fourth attempt to restart, the charger will shut down and the RED indicator will stay on.
If the fault persists, do not continue to try to charge your vehicle. Contact your Ford dealer.
MOVING AND STORAGE INSTRUCTIONS
Note:   Do not hold the mobile charger by the flexible power cable.
Make sure that the mobile charger is completely wrapped after charging and the connector is removed from the mobile charger control box.Always store the mobile charger in the storage bag supplied with the mobile charger when not in use.
When complete, replace the mobile charger in the rear luggage compartment under the load floor.
CARE INSTRUCTIONS
Do not use hard cleaners or solvents as this could damage your unit. Do not kink or place undue stress on the charger cables. If unit overheats, bring out of direct sunlight.
SAFETY FEATURES
The charger is designed with your safety as the highest priority and includes the following safety features to protect against the risk of electric shock:
  • Service Ground Check: The charger constantly checks for the presence of a service ground connection. If the service ground ever fails, the charger RED indicator turns ON and shuts down power to the vehicle.
  • Thermal Event Sensor: Charger module senses out-of-ordinary thermal events and will decrease charging current or shut the unit down if required.
  • GFCI Protection: The charger is equipped with a Ground Fault Circuit Interruption (GFCI) reaction system to protect against electric shock. If the charger module detects an output ground fault, it will shut down power to the output cable and illuminate the RED indicator.
  • Insulation: The charger module, connector, cable assembly, and charge coupler are completely insulated, no exposed live parts, to protect against electric shock.
  • Unintentional Disconnection: The charge coupler is designed to minimize unintentional disconnection. A pilot signal wire in the cable and charge coupler eliminates the possibility of electric shock when not connected to a vehicle or if an unintended disconnect occurs during a charge. Disconnection during charging is safe.

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