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MyKey – Frequently Asked Questions
What is an admin key?
- An admin key is a key that you have not created as a MyKey. See Creating a MyKey.
Why am I not able create a MyKey?
- You did not place the admin key in the backup position. See Creating a MyKey.
- You did not use an admin key to switch the ignition on.
- The key used to switch the ignition on is the only admin key. At least one key needs to remain as an admin key.
- You did not switch the ignition off after creating the last MyKey.
Why am I not able to program a MyKey?
- The admin key is not inside your vehicle.
- The key used to switch the ignition on is not an admin key.
- You have not created any MyKeys. See Creating a MyKey.
Why am I not able to clear the MyKeys?
- The admin key is not inside your vehicle.
- The key used to switch the ignition on is not an admin key.
- You have not created any MyKeys. See Creating a MyKey.
Why is the MyKey distance not accumulating?
- The key used to start the engine is an admin key.
- An admin key and a MyKey are inside your vehicle.
- You have not created any MyKeys. See Creating a MyKey.
- You have cleared the MyKeys.
Why am I not able to start the engine with a MyKey?
- An admin key and a MyKey are inside your vehicle.
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