What is an admin key?
  • An admin key is a key that you have not created as a MyKey.   See   Creating a MyKey
Why am I not able to create a MyKey?
  • You have not placed the admin key in the backup position.   See   Creating a MyKey
  • The key used to switch the vehicle on is not an admin key.
  • The key used to switch the vehicle on is the only admin key.
  • There has to be at least one admin key.
  • You did not switch the vehicle off after creating the last MyKey.
Why am I not able to program a MyKey?
  • The admin key is not inside your vehicle.
  • The key used to switch the vehicle on is not an admin key.
  • You have not created any MyKeys.   See   Creating a MyKey
Why am I not able to clear the MyKeys?
  • The admin key is not inside your vehicle.
  • The key used to switch the vehicle on is not an admin key.
  • You have not created any MyKeys.   See   Creating a MyKey
Why is the MyKey distance not accumulating?
  • The key used to start the vehicle is an admin key.
  • An admin key and a MyKey are inside your vehicle.
  • You have not created any MyKeys.   See   Creating a MyKey
  • You have cleared the MyKeys.   See   Clearing All MyKeys
Why am I not able to start the vehicle with a MyKey?
  • An admin key and a MyKey are inside your vehicle. The system recognizes only the admin key when both are present.

Owner's Manual Feedback

  • Please note that Ford will not respond to individual feedback.
  • Please provide detailed feedback regarding any inaccuracies in the content or any missing content in the Owner's Manual.
  • Your feedback will be investigated, and any necessary changes will be updated in the online Owner's Manual. 

Submit

Your input is valuable in helping us improve our Owner's Manual. Thank you for taking the time to provide your feedback.

Ok