WARNING   WARNING:  Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

About SYNC
The system allows you to interact with the entertainment, information and communication systems on your vehicle using voice commands and a touchscreen. The system provides easy interaction with audio, phone, navigation, mobile apps and settings.
Note:   You can switch the system on and use it for up to an hour without switching the ignition on.
Note:   You can use the system after you switch the ignition off for up to 10 minutes or until you open a door.
Note:   For your safety, some features are speed-dependent. Their use is limited to when your vehicle speed is less than 3 mph (5 km/h).
Using the Touchscreen
Missing Image
AStatus bar.
BHome screen.
CClock.   See   Settings
DOutside air temperature.
EFeature bar.
Status Bar
Missing Image  Cell phone microphone muted.Missing Image  Audio system muted.
Missing Image  Software update installed.Missing Image  Wi-Fi connected.
Missing Image  Cell phone roaming.Missing Image  Text message received.
Missing Image  Emergency Assistance off.Missing Image  Cell phone network signal strength.
Missing Image  Vehicle data sharing on.Missing Image  Vehicle location sharing on.
Missing Image  Vehicle data and vehicle location sharing on.Missing Image  Traffic data source: Live traffic.
Missing Image  Traffic data source: Traffic broadcast.Missing Image  Wireless charger active.
Feature Bar
Missing Image   Select to use the radio, a USB, a media player or a Bluetooth® device.See   EntertainmentMissing Image  Select to adjust climate settings.   See   Climate
Missing Image  Select to make calls and access the phonebook on your cell phone.   See   PhoneMissing Image  Select to use the navigation system.   See   Navigation
Missing Image  Select to search for and use compatible apps on your iOS or Android device.   See   AppsMissing Image  Select to adjust system settings.   See   Settings
Cleaning the Touchscreen
Updating the System
Updating the System Using a USB Drive
Downloading an Update
  1. Go to the SYNC update page on the local Ford website.
  1. Download the update.
Note:   The website notifies you if an update is available.
  1. Insert a USB drive into your computer.
Note:   The USB drive needs to be empty and meet the minimum requirements detailed on the website.
  1. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note:   You can use the system when installation is in progress.
  1. Disconnect all other USB devices from the USB ports.
  1. Connect the USB drive with the update to a USB port.
Note:   Installation starts automatically within 10 minutes.
Updating the System Using a Wi-Fi Network Connection
Switching Automatic System Updates On
  1. Select Settings.
  1. Select Automatic Updates.
  1. Switch Automatic System Updates on.
The system is now set to check for and receive system updates when it is connected to a Wi-Fi network.
Note:   You can use the system when download is in progress.
Note:   If the system is disconnected from the Wi-Fi network when download is in progress, the download continues the next time the system is connected to a Wi-Fi network.
Connecting to a Wi-Fi Network
Additional Information and Assistance
For additional information and assistance, we recommend that you contact an authorized dealer or refer to the local Ford website.