If an accident results in an attempt to deploy an airbag, excluding knee airbags and rear inflatable seatbelts, or to shut off the fuel pump, or to deactivate the high voltage battery, the system initiates a call to the emergency services. This call cannot be canceled.
In the case of an emergency, the system, as a means of communication aid, can help you contact specific rescue departments of public emergency services. The system does not deploy the rescue operations. The local public emergency service deploys specific rescue operations according to the actual situation.
During an emergency call, the system transmits vehicle data to the emergency service.   See   Emergency Call System Data
Note:   If the transmission is unsuccessful, this could result in the emergency operator not receiving your vehicle data.
Note:   If the system is unable to initiate a call to the emergency services, a voice prompt plays and the emergency call indicator illuminates.

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