Introduction
Symbols Glossary
Data Privacy
Environment
Visual Search
- Steering Wheel - Excluding: ST
- Steering Wheel - ST
- Instrument Panel - LHD
- Instrument Panel - RHD
- Center Console - LHD, Vehicles Without: Active Park Assist/Front Parking Aid/Rear Parking Aid, Excluding: ST
- Center Console - LHD, Vehicles With: Active Park Assist/Front Parking Aid/Rear Parking Aid, Excluding: ST
- Center Console - RHD, Vehicles Without: Active Park Assist/Front Parking Aid/Rear Parking Aid, Excluding: ST
- Center Console - RHD, Vehicles With: Active Park Assist/Front Parking Aid/Rear Parking Aid, Excluding: ST
- Center Console - ST, LHD, Vehicles Without: Active Park Assist/Front Parking Aid/Rear Parking Aid
- Center Console - ST, LHD, Vehicles With: Active Park Assist/Front Parking Aid/Rear Parking Aid
- Center Console - ST, RHD, Vehicles Without: Active Park Assist/Front Parking Aid/Rear Parking Aid
- Center Console - ST, RHD, Vehicles With: Active Park Assist/Front Parking Aid/Rear Parking Aid
Child Safety
- Child Safety Precautions
- Booster Seats
- Child Safety Locks
Child Restraint Anchor Points
Child Restraints
Seatbelts
- Seatbelt Precautions
- Fastening and Unfastening the Seatbelts
- Adjusting the Seatbelts During Pregnancy
Seatbelt Reminder
Seatbelts – Troubleshooting
Airbags
- How Do the Front Airbags Work
- How Do the Side Airbags Work
- How Do the Side Curtain Airbags Work
- Airbag Precautions
- Airbag Locations
- Passenger Airbag Indicators
- Switching the Passenger Airbag On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching the Passenger Airbag On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching the Passenger Airbag On and Off - Vehicles With: SYNC 3
Airbags – Troubleshooting
eCall
Keys and Remote Controls
- Remote Control Limitations
- Opening and Closing the Flip Key
- Removing the Key Blade
- Locating Your Vehicle
- Changing the Remote Control Battery - Vehicles With: Keyed Ignition
- Changing the Remote Control Battery - Vehicles With: Push Button Start
- Replacing a Lost Key or Remote Control
- Programming the Remote Control
Keys and Remote Controls – Troubleshooting
MyKey™
- What Is MyKey
- Creating a MyKey - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5/Keyed Ignition
- Creating a MyKey - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5/Keyed Ignition
- Creating a MyKey - Vehicles With: SYNC 3/Keyed Ignition
- Creating a MyKey - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/Push Button Start/SYNC 2.5
- Creating a MyKey - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/Push Button Start/SYNC 2.5
- Creating a MyKey - Vehicles With: SYNC 3/Push Button Start
- Programming a MyKey - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Programming a MyKey - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Programming a MyKey - Vehicles With: SYNC 3
- Clearing All MyKeys - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Clearing All MyKeys - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Clearing All MyKeys - Vehicles With: SYNC 3
- Checking MyKey System Status - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Checking MyKey System Status - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Checking MyKey System Status - Vehicles With: SYNC 3
- Using MyKey With Remote Start Systems
MyKey Settings
Doors and Locks
- Reprogramming the Unlocking Function - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Reprogramming the Unlocking Function - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Reprogramming the Unlocking Function - Vehicles With: SYNC 3
- What Is Autounlock
- Autounlock Requirements
- Switching Autounlock On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Autounlock On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Autounlock On and Off - Vehicles With: SYNC 3
- What Is Mislock
- How Does Mislock Work
- Mislock Limitations - Vehicles Without: Anti-Theft Alarm
- Mislock Limitations - Vehicles With: Anti-Theft Alarm
- Switching Mislock On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Mislock On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Mislock On and Off - Vehicles With: SYNC 3
- Door Lock Indicators
- Doors and Locks Audible Warnings
Operating the Doors From Outside Your Vehicle
Operating the Doors From Inside Your Vehicle
Door Lock Switch Inhibitor
Autounlock
Mislock
Autorelock
Doors and Locks – Troubleshooting
Keyless Entry
- What Is Keyless Entry
- Keyless Entry Limitations
- Keyless Entry Settings - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Keyless Entry Settings - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Keyless Entry Settings - Vehicles With: SYNC 3
- Using Keyless Entry
Keyless Entry – Troubleshooting
Liftgate - Vehicles With: Hands-Free Liftgate
- Liftgate Precautions
- Switching the Power Liftgate On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching the Power Liftgate On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching the Power Liftgate On and Off - Vehicles With: SYNC 3
- Setting the Liftgate Opening Height
- Stopping the Liftgate Movement
- Liftgate Obstacle Detection
Opening the Liftgate
Closing the Liftgate
Liftgate – Troubleshooting
Liftgate - Vehicles With: Manual Liftgate
- Liftgate Precautions
Opening the Liftgate
Closing the Liftgate
Liftgate – Troubleshooting
Security
- What are the Alarm Security Levels
- Setting the Alarm Security Level - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Setting the Alarm Security Level - Vehicles With: SYNC 3
- Setting the Alarm Security Level - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- What Is Ask on Exit
- Switching Ask on Exit On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Ask on Exit On and Off - Vehicles With: SYNC 3
- Switching Ask on Exit On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
Passive Anti-Theft System
Anti-Theft Alarm System
Anti-Theft Alarm System Settings
Security – Troubleshooting
Steering Wheel
Wipers and Washers
- Switching the Rear Window Wiper On and Off
- Checking the Wiper Blades
- Replacing the Front Wiper Blades
- Replacing the Rear Wiper Blades
- Washer Precautions
- Using the Windshield Washer
- Switching the Courtesy Wipe On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching the Courtesy Wipe On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching the Courtesy Wipe On and Off - Vehicles With: SYNC 3
- Using the Headlamp Washer
- Adding Washer Fluid
Autowipers
Reverse Wipe
Washers
Wipers and Washers – Troubleshooting
Exterior Lighting
- Exterior Lighting Control
- How Does Automatic High Beam Control Work
- Automatic High Beam Control Precautions
- Automatic High Beam Control Requirements
- Automatic High Beam Control Limitations
- Switching Automatic High Beam Control On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Automatic High Beam Control On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Automatic High Beam Control On and Off - Vehicles With: SYNC 3
- Automatic High Beam Control Indicators
- Overriding Automatic High Beam Control
Headlamps
Headlamps – Troubleshooting
Autolamps
Exterior Lamps
Automatic High Beam Control
Automatic High Beam Control – Troubleshooting
Interior Lighting - Vehicles Without: Map Reading Lamps
Interior Lighting - Vehicles With: Map Reading Lamps
Windows
- Opening and Closing the Windows
- What Is Global Opening and Closing
- Using Global Opening
- Switching Global Opening On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Global Opening On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Global Opening On and Off - Vehicles With: SYNC 3
- Using Global Closing
- Switching Global Closing On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Global Closing On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Global Closing On and Off - Vehicles With: SYNC 3
- Locking the Rear Window Controls
Global Opening and Closing
Window Bounce-Back
Interior Mirror
Exterior Mirrors
- Adjusting the Exterior Mirrors
- Folding the Exterior Mirrors - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/Power Fold Exterior Mirrors/SYNC 2.5
- Folding the Exterior Mirrors - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/Power Fold Exterior Mirrors/SYNC 2.5
- Folding the Exterior Mirrors - Vehicles With: Manual Fold Exterior Mirrors
- Folding the Exterior Mirrors - Vehicles With: Power Fold Exterior Mirrors/SYNC 3
Moonroof
Instrument Cluster
- Instrument Cluster Overview - Vehicles With: 4.2 Inch Instrument Cluster Display Screen
- Instrument Cluster Overview - Vehicles With: 12.3 Inch Instrument Cluster Display Screen
- Tachometer
- Speedometer
- Engine Coolant Temperature Gauge
- What Are the Instrument Cluster Warning Lamps
- Instrument Cluster Warning Lamps
- What Are the Instrument Cluster Indicators
- Instrument Cluster Indicators
Fuel Gauge
Instrument Cluster Display - Vehicles With: 4.2 Inch Instrument Cluster Display Screen
- Using the Instrument Cluster Display Controls
- Instrument Cluster Display Main Menu
- Customizing the Instrument Cluster Display - Excluding: Mild Hybrid Electric Vehicle (MHEV)
- Customizing the Instrument Cluster Display - Mild Hybrid Electric Vehicle (MHEV)
- Fuel Economy Display
- Trip Summary
Personalized Settings
Instrument Cluster Display - Vehicles With: 12.3 Inch Instrument Cluster Display Screen
- Using the Instrument Cluster Display Controls
- Instrument Cluster Display Main Menu
- Customizing the Instrument Cluster Display - Excluding: Mild Hybrid Electric Vehicle (MHEV)
- Customizing the Instrument Cluster Display - Mild Hybrid Electric Vehicle (MHEV)
- Fuel Economy Display
- Trip Summary
Personalized Settings
Trip Computer - Vehicles With: 4.2 Inch Instrument Cluster Display Screen
Trip Computer - Vehicles With: 12.3 Inch Instrument Cluster Display Screen
Remote Start - Automatic Transmission
- What Is Remote Start
- Remote Start Limitations
- Enabling Remote Start - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Enabling Remote Start - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Enabling Remote Start - Vehicles With: SYNC 3
- Remotely Starting and Stopping the Vehicle
- Remote Start Settings - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5, Vehicles Without: Heated Steering Wheel
- Remote Start Settings - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5, Vehicles Without: Heated Steering Wheel
- Remote Start Settings - Vehicles With: SYNC 3, Vehicles Without: Heated Steering Wheel
- Remote Start Settings - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/Heated Steering Wheel/SYNC 2.5
- Remote Start Settings - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/Heated Steering Wheel/SYNC 2.5
- Remote Start Settings - Vehicles With: Heated Steering Wheel/SYNC 3
Climate Control - Vehicles With: Automatic Temperature Control
- Switching Climate Control On and Off
- Switching Recirculated Air On and Off
- Switching Air Conditioning On and Off
- Switching Maximum Defrost On and Off
- Switching Maximum Cooling On and Off
- Switching the Heated Windshield On and Off
- Switching the Heated Rear Window On and Off
- Setting the Blower Motor Speed
- Switching the Heated Mirrors On and Off
- Setting the Temperature
- Climate Control Hints
Directing the Flow of Air
Climate Control - Vehicles With: Manual Temperature Control
- Switching Climate Control On and Off
- Switching Recirculated Air On and Off
- Switching Air Conditioning On and Off
- Switching Maximum Defrost On and Off
- Switching Maximum Cooling On and Off
- Switching the Heated Windshield On and Off
- Switching the Heated Rear Window On and Off
- Setting the Blower Motor Speed
- Switching the Heated Mirrors On and Off
- Setting the Temperature
- Climate Control Hints
Directing the Flow of Air
Seats
Rear Occupant Alert System
Cigar Lighter
Wireless Accessory Charger
- Locating the Wireless Accessory Charger
- Charging a Wireless Device
- Wireless Accessory Charger Indicators
Wireless Accessory Charger – Troubleshooting
Storage
Cup Holders
Starting and Stopping the Engine
- Starting and Stopping the Engine – Precautions
- Ignition Switch
- Push Button Ignition Switch
- Starting a Gasoline Engine - Automatic Transmission, Vehicles With: Push Button Start
- Starting a Gasoline Engine - Manual Transmission, Vehicles With: Push Button Start
- Starting a Gasoline Engine - Automatic Transmission, Vehicles With: Keyed Ignition
- Starting a Gasoline Engine - Manual Transmission, Vehicles With: Keyed Ignition
- Starting a Diesel Engine - Vehicles With: Keyed Ignition
- Starting a Diesel Engine - Vehicles With: Push Button Start
- Restarting the Engine After Stopping It - Vehicles With: Push Button Start
- Stopping the Engine When Your Vehicle is Stationary - Manual Transmission, Vehicles With: Keyed Ignition
- Stopping the Engine When Your Vehicle is Stationary - Manual Transmission, Vehicles With: Push Button Start
- Stopping the Engine When Your Vehicle is Stationary - Automatic Transmission, Vehicles With: Keyed Ignition
- Stopping the Engine When Your Vehicle is Stationary - Automatic Transmission, Vehicles With: Push Button Start
- Stopping the Engine When Your Vehicle is Moving - Manual Transmission, Vehicles With: Keyed Ignition
- Stopping the Engine When Your Vehicle is Moving - Manual Transmission, Vehicles With: Push Button Start
- Stopping the Engine When Your Vehicle is Moving - Automatic Transmission, Vehicles With: Keyed Ignition
- Stopping the Engine When Your Vehicle is Moving - Automatic Transmission, Vehicles With: Push Button Start
- How Does Automatic Engine Stop Work
- Switching Automatic Engine Stop On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen
- Switching Automatic Engine Stop On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen
- Switching Automatic Engine Stop On and Off - Vehicles With: SYNC 3
- Overriding Automatic Engine Stop
- Accessing the Passive Key Backup Position
- Starting and Stopping the Engine – Warning Lamps
- Starting and Stopping the Engine – Information Messages
- Starting and Stopping the Engine – Frequently Asked Questions - Gasoline, Vehicles With: Keyed Ignition
- Starting and Stopping the Engine – Frequently Asked Questions - Gasoline, Vehicles With: Push Button Start
- Starting and Stopping the Engine – Frequently Asked Questions - Diesel, Vehicles With: Keyed Ignition
- Starting and Stopping the Engine – Frequently Asked Questions - Diesel, Vehicles With: Push Button Start
Starting the Engine
Engine Block Heater
Stopping the Engine
Automatic Engine Stop - Vehicles With: Push Button Start
Starting and Stopping the Engine – Troubleshooting
Hybrid Electric Vehicle Information
Auto-Start-Stop - Manual Transmission
- What Is Auto-Start-Stop
- Auto-Start-Stop Precautions
- Switching Auto-Start-Stop On and Off
- Stopping the Engine
- Restarting the Engine
- Auto-Start-Stop Indicators
- Auto-Start-Stop Audible Warning
Auto-Start-Stop Settings
Auto-Start-Stop – Troubleshooting
Auto-Start-Stop - Automatic Transmission
Auto-Start-Stop - Manual Transmission, Excluding: Mild Hybrid Electric Vehicle (MHEV)
Auto-Start-Stop - Automatic Transmission, Excluding: Mild Hybrid Electric Vehicle (MHEV)
Fuel and Refueling
- Fuel and Refueling Precautions
- Locating the Fuel Filler Funnel
- Fuel Tank Capacity - 1.0L EcoBoost™
- Fuel Tank Capacity - 1.5L EcoBlue
- Fuel Tank Capacity - 1.5L EcoBoost™
- Fuel Consumption Regulations
- Fuel Consumption Figures - 1.0L EcoBoost™
- Fuel Consumption Figures - 1.5L EcoBlue
- Fuel Consumption Figures - 1.5L EcoBoost™
- Fuel and Refueling Audible Warnings
Fuel Quality
Running Out of Fuel
Fuel and Refueling – Troubleshooting
Diesel Particulate Filter
Selective Catalytic Reduction System
- What Is the Selective Catalytic Reduction System
- Selective Catalytic Reduction System Precautions
- Selective Catalytic Reduction System Requirements
- Selective Catalytic Reduction System Guidelines
- Checking the Selective Catalytic Reduction Fluid Level - Vehicles With: 4.2 Inch Instrument Cluster Display Screen
- Checking the Selective Catalytic Reduction Fluid Level - Vehicles With: 12.3 Inch Instrument Cluster Display Screen
- Selective Catalytic Reduction Fluid Consumption
- AdBlue® Capacity and Specification
Filling the Selective Catalytic Reduction System Tank
Selective Catalytic Reduction System – Troubleshooting
Catalytic Converter
- What Is the Catalytic Converter
- Catalytic Converter Precautions
Catalytic Converter – Troubleshooting
Gasoline Particulate Filter
- What Is the Gasoline Particulate Filter
- How Does the Gasoline Particulate Filter Work
- Gasoline Particulate Filter Precautions
- Gasoline Particulate Filter Requirements
Gasoline Particulate Filter – Troubleshooting
Manual Transmission
Automatic Transmission
- Automatic Transmission Precautions
- Automatic Transmission Position Indicators - Vehicles Without: Paddle Shifters
- Automatic Transmission Position Indicators - Vehicles With: Paddle Shifters
- Automatic Transmission Shift Indicators - Vehicles With: Paddle Shifters
- Automatic Transmission Audible Warnings
Automatic Transmission Positions
Manually Shifting Gears - Vehicles With: Paddle Shifters
Brake Shift Interlock
Automatic Transmission – Troubleshooting
Brakes
- Brake Precautions
- Brake Over Accelerator
- Locating the Brake Fluid Reservoir
- Checking the Brake Fluid
- Brake Fluid Specification
Anti-Lock Braking System
Brakes – Troubleshooting
Parking Brake - Automatic Transmission
Parking Brake - Manual Transmission
Hill Start Assist
- What Is Hill Start Assist
- How Does Hill Start Assist Work
- Hill Start Assist Precautions
- Switching Hill Start Assist On and Off - Manual Transmission, Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Hill Start Assist On and Off - Manual Transmission, Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Hill Start Assist On and Off - Manual Transmission, Vehicles With: SYNC 3
Hill Start Assist – Troubleshooting
Traction Control
- What Is Traction Control
- How Does Traction Control Work
- Switching Traction Control On and Off - Excluding: ST
- Traction Control Indicator
Traction Control – Troubleshooting - Excluding: ST
Stability Control
Parking Aids
- Parking Aid Precautions
- Switching Parking Aid On and Off
- Parking Aid Indicators
Rear Parking Aid
Front Parking Aid
Side Parking Aid
Parking Aids – Troubleshooting
Rear View Camera
180 Degree Camera
Active Park Assist
Cruise Control
Adaptive Cruise Control
- How Does Adaptive Cruise Control Work - Vehicles With: Adaptive Cruise Control
- How Does Adaptive Cruise Control With Stop and Go Work - Vehicles With: Adaptive Cruise Control With Lane Centering
- Adaptive Cruise Control Precautions
- Adaptive Cruise Control Limitations
- Switching Adaptive Cruise Control On and Off
- Adaptive Cruise Control Automatic Cancellation - Vehicles With: Adaptive Cruise Control
- Adaptive Cruise Control Automatic Cancellation - Vehicles With: Adaptive Cruise Control With Lane Centering/Adaptive Cruise Control With Stop and Go
- Setting the Adaptive Cruise Control Speed - Vehicles With: Adaptive Cruise Control
- Setting the Adaptive Cruise Control Speed - Vehicles With: Adaptive Cruise Control With Lane Centering/Adaptive Cruise Control With Stop and Go
- Setting the Adaptive Cruise Control Gap - Vehicles With: Adaptive Cruise Control
- Setting the Adaptive Cruise Control Gap - Vehicles With: Adaptive Cruise Control With Lane Centering/Adaptive Cruise Control With Stop and Go
- Canceling the Set Speed
- Resuming the Set Speed
- Overriding the Set Speed
- Adaptive Cruise Control Indicators
- Switching From Adaptive Cruise Control to Cruise Control - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching From Adaptive Cruise Control to Cruise Control - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching From Adaptive Cruise Control to Cruise Control - Vehicles With: SYNC 3
- How Does Intelligent Adaptive Cruise Control Work
- Intelligent Adaptive Cruise Control Precautions
- Intelligent Adaptive Cruise Control Limitations
- Switching Intelligent Mode On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Intelligent Mode On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Intelligent Mode On and Off - Vehicles With: SYNC 3
- Adjusting the Set Speed Tolerance - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Adjusting the Set Speed Tolerance - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Adjusting the Set Speed Tolerance - Vehicles With: SYNC 3
- Intelligent Adaptive Cruise Control Alerts
- Intelligent Adaptive Cruise Control Indicators
Lane Centering
Intelligent Adaptive Cruise Control - Vehicles With: Intelligent Adaptive Cruise Control
Adaptive Cruise Control – Troubleshooting
Drive Mode Control
- What Is Drive Mode Control
- Selecting a Drive Mode - Excluding: ST
- Selecting a Drive Mode - ST
Drive Modes
Drive Mode Control – Troubleshooting
Eco Coach
- What Is Eco Coach
- How Does Eco Coach Work
- How Does Instantaneous Efficiency Level Work
- Viewing the Instantaneous Efficiency Level - Vehicles With: 4.2 Inch Instrument Cluster Display Screen
- Viewing the Instantaneous Efficiency Level - Vehicles With: 12.3 Inch Instrument Cluster Display Screen
- How Does Trip Summary Work - Vehicles With: 4.2 Inch Instrument Cluster Display Screen
- How Does Trip Summary Work - Vehicles With: 12.3 Inch Instrument Cluster Display Screen
- Viewing the Trip Summary - Vehicles With: 4.2 Inch Instrument Cluster Display Screen
- Viewing the Trip Summary - Vehicles With: 12.3 Inch Instrument Cluster Display Screen
Efficient Drive Mode
- What Is Efficient Drive Mode
- Switching Efficient Drive Mode On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen
- Switching Efficient Drive Mode On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen
- Displaying the Efficient Drive Mode - Vehicles With: 4.2 Inch Instrument Cluster Display Screen
- Efficient Drive Mode Indicators
Trip Summary
Local Hazard Information
- What Is Local Hazard Information
- Local Hazard Information Precautions
- Enabling Local Hazard Information
- Checking Local Hazard Information Status - Vehicles With: 4.2 Inch Instrument Cluster Display Screen
- Checking Local Hazard Information Status - Vehicles With: 12.3 Inch Instrument Cluster Display Screen
Speed Limiter
- How Does the Speed Limiter Work
- Speed Limiter Precautions
- Switching the Speed Limiter On and Off - Vehicles Without: Lane Centering
- Switching the Speed Limiter On and Off - Vehicles With: Lane Centering
- Setting the Speed Limit
- Changing the Set Speed Limit
- Canceling the Set Speed Limit - Vehicles Without: Lane Centering
- Canceling the Set Speed Limit - Vehicles With: Lane Centering
- Resuming the Set Speed Limit
- Intentionally Exceeding the Set Speed Limit
- Speed Limiter Indicators
- Speed Limiter Audible Warnings
Intelligent Speed Limiter
- What Is the Intelligent Speed Limiter
- How Does the Intelligent Speed Limiter Work
- Intelligent Speed Limiter Precautions
- Switching the Intelligent Speed Limiter On and Off - Vehicles Without: Lane Centering
- Switching the Intelligent Speed Limiter On and Off - Vehicles With: Lane Centering
- Setting the Speed Limit
- Changing the Set Speed Limit
- Adjusting the Speed Limit Tolerance - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Adjusting the Speed Limit Tolerance - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Adjusting the Speed Limit Tolerance - Vehicles With: SYNC 3
- Canceling the Set Speed Limit - Vehicles Without: Lane Centering
- Canceling the Set Speed Limit - Vehicles With: Lane Centering
- Resuming the Set Speed Limit
- Intentionally Exceeding the Set Speed Limit
- Intelligent Speed Limiter Indicators
- Intelligent Speed Limiter Audible Warnings
- Switching From Intelligent Speed Limiter to Speed Limiter - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching From Intelligent Speed Limiter to Speed Limiter - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching From Intelligent Speed Limiter to Speed Limiter - Vehicles With: SYNC 3
Intelligent Speed Limiter – Troubleshooting
Lane Keeping System
- What Is the Lane Keeping System
- How Does the Lane Keeping System Work
- Lane Keeping System Precautions
- Lane Keeping System Limitations
- Switching the Lane Keeping System On and Off
- Switching the Lane Keeping System Mode - Vehicles With: 4.2 Inch Instrument Cluster Display Screen
- Switching the Lane Keeping System Mode - Vehicles With: 12.3 Inch Instrument Cluster Display Screen
- Lane Keeping System Settings
- Lane Keeping System Indicators - Vehicles With: 4.2 Inch Instrument Cluster Display Screen
- Lane Keeping System Indicators - Vehicles With: 12.3 Inch Instrument Cluster Display Screen
Alert Mode
Aid Mode
Alert and Aid Mode
Blind Spot Assist - Vehicles With: Blind Spot Information System
Blind Spot Assist with Trailer Coverage - Vehicles With: Blind Spot Information System
Lane Keeping System – Troubleshooting
Blind Spot Information System
- What Is Blind Spot Information System
- How Does Blind Spot Information System Work
- Blind Spot Information System Precautions
- Blind Spot Information System Limitations
- Blind Spot Information System Requirements - Automatic Transmission
- Blind Spot Information System Requirements - Manual Transmission
- Switching Blind Spot Information System On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Blind Spot Information System On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Blind Spot Information System On and Off - Vehicles With: SYNC 3
- Locating the Blind Spot Information System Sensors
- What Is Blind Spot Information System with Trailer Coverage
- How Does Blind Spot Information System With Trailer Coverage Work
- Blind Spot Information System With Trailer Coverage Limitations
- Switching Blind Spot Information System With Trailer Coverage On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Blind Spot Information System With Trailer Coverage On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Blind Spot Information System With Trailer Coverage On and Off - Vehicles With: SYNC 3
- Setting a Trailer Length - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Setting a Trailer Length - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Setting a Trailer Length - Vehicles With: SYNC 3
- Selecting a Trailer - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Selecting a Trailer - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Selecting a Trailer - Vehicles With: SYNC 3
- Blind Spot Information System Indicators
Blind Spot Information System With Trailer Coverage
Blind Spot Information System – Troubleshooting
Cross Traffic Alert
- What Is Cross Traffic Alert
- How Does Cross Traffic Alert Work
- Cross Traffic Alert Precautions
- Cross Traffic Alert Limitations
- Switching Cross Traffic Alert On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Cross Traffic Alert On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Cross Traffic Alert On and Off - Vehicles With: SYNC 3
- Locating the Cross Traffic Alert Sensors
- Cross Traffic Alert Indicators
Cross Traffic Alert With Trailer Coverage
Cross Traffic Alert – Troubleshooting
Pre-Collision Assist
- What Is Pre-Collision Assist
- How Does Pre-Collision Assist Work
- How Does Pre-Collision Assist with Intersection Assist Work
- Pre-Collision Assist Precautions
- Pre-Collision Assist Limitations
- Locating the Pre-Collision Assist Sensors - Vehicles Without: Adaptive Cruise Control
- Locating the Pre-Collision Assist Sensors - Vehicles With: Adaptive Cruise Control
- What Is Distance Indication
- Switching Distance Indication On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Distance Indication On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Distance Indication On and Off - Vehicles With: SYNC 3
- Distance Indication Indicator
- What Is Distance Alert
- Adjusting the Sensitivity of Distance Alert - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Adjusting the Sensitivity of Distance Alert - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Adjusting the Sensitivity of Distance Alert - Vehicles With: SYNC 3
- What Is Automatic Emergency Braking
- Switching Automatic Emergency Braking On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Automatic Emergency Braking On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Automatic Emergency Braking On and Off - Vehicles With: SYNC 3
- What Is Evasive Steering Assist
- Evasive Steering Assist Limitations
- Switching Evasive Steering Assist On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Evasive Steering Assist On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Evasive Steering Assist On and Off - Vehicles With: SYNC 3
Distance Indication
Distance Alert
Automatic Emergency Braking
Evasive Steering Assist
Pre-Collision Assist – Troubleshooting
Speed Sign Recognition
- What Is Speed Sign Recognition
- How Does Speed Sign Recognition Work
- Speed Sign Recognition Precautions
- Speed Sign Recognition Limitations
- Speed Sign Recognition Indicators
- Setting the Speed Sign Recognition Speed Warning - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Setting the Speed Sign Recognition Speed Warning - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Setting the Speed Sign Recognition Speed Warning - Vehicles With: SYNC 3
- Setting the Speed Sign Recognition Speed Tolerance - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Setting the Speed Sign Recognition Speed Tolerance - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Setting the Speed Sign Recognition Speed Tolerance - Vehicles With: SYNC 3
Speed Sign Recognition – Troubleshooting
Driver Alert
- What Is Driver Alert
- How Does Driver Alert Work
- Driver Alert Precautions
- Switching Driver Alert On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Driver Alert On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Driver Alert On and Off - Vehicles With: SYNC 3
Driver Alert – Troubleshooting
Traffic Sign Recognition
- What Is Traffic Sign Recognition
- How Does Traffic Sign Recognition Work
- Traffic Sign Recognition Precautions
- Traffic Sign Recognition Limitations
- Traffic Sign Recognition Indicators
- Setting the Traffic Sign Recognition Speed Warning - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Setting the Traffic Sign Recognition Speed Warning - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Setting the Traffic Sign Recognition Speed Warning - Vehicles With: SYNC 3
- Setting the Traffic Sign Recognition Speed Tolerance - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Setting the Traffic Sign Recognition Speed Tolerance - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Setting the Traffic Sign Recognition Speed Tolerance - Vehicles With: SYNC 3
Traffic Sign Recognition – Troubleshooting
Wrong Way Alert
- What Is Wrong Way Alert
- How Does Wrong Way Alert Work
- Wrong Way Alert Precautions
- Wrong Way Alert Limitations
- Switching Wrong Way Alert On and Off - Vehicles With: 4.2 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Wrong Way Alert On and Off - Vehicles With: 12.3 Inch Instrument Cluster Display Screen/SYNC 2.5
- Switching Wrong Way Alert On and Off - Vehicles With: SYNC 3
Wrong Way Alert – Troubleshooting
Load Carrying
Luggage Compartment
Connecting a Trailer
Towing a Trailer
- Towing a Trailer Precautions
- Towing a Trailer Limitations
- Loading Your Trailer
- Trailer Towing Hints
Towing Weights and Dimensions
Driving Hints
Crash and Breakdown Information
- Switching the Hazard Flashers On and Off
Jump Starting the Vehicle
Post-Crash Alert System
Post Impact Braking
Automatic Crash Shutoff
Recovery Towing
Towing Your Vehicle - Manual Transmission
Towing Your Vehicle - Automatic Transmission
Emergency Equipment
- Storing a First Aid Kit - Vehicles With: Temporary Mobility Kit, Vehicles Without: High Output Amplifier and Subwoofer
- Storing a First Aid Kit - Vehicles With: Temporary Mobility Kit/High Output Amplifier and Subwoofer
- Storing a First Aid Kit - Vehicles With: Mini Spare Wheel
- Storing a Warning Triangle - Vehicles With: Temporary Mobility Kit, Vehicles Without: High Output Amplifier and Subwoofer
- Storing a Warning Triangle - Vehicles With: Temporary Mobility Kit/High Output Amplifier and Subwoofer
- Storing a Warning Triangle - Vehicles With: Mini Spare Wheel
Fuses
- Fuse Precautions
- Identifying Fuse Types
Under Hood Fuse Box
Body Control Module Fuse Box
Fuses – Troubleshooting
Maintenance
- Maintenance Precautions
- Opening and Closing the Hood
- Under Hood Overview - 1.0L EcoBoost™, LHD
- Under Hood Overview - 1.0L EcoBoost™, RHD
- Under Hood Overview - 1.5L EcoBlue, LHD
- Under Hood Overview - 1.5L EcoBlue, RHD
- Under Hood Overview - 1.5L EcoBoost™, LHD
- Under Hood Overview - 1.5L EcoBoost™, RHD
- Engine Oil Dipstick Overview - 1.0L EcoBoost™
- Engine Oil Dipstick Overview - 1.5L EcoBlue
- Engine Oil Dipstick Overview - 1.5L EcoBoost™
- Checking the Engine Oil Level
- Adding Engine Oil
- Resetting the Intelligent Oil Life Monitor - Vehicles With: 4.2 Inch Instrument Cluster Display Screen
- Resetting the Intelligent Oil Life Monitor - Vehicles With: 12.3 Inch Instrument Cluster Display Screen
- Engine Oil Capacity and Specification
- Engine Cooling Fan - Gasoline
- Engine Cooling Fan - Diesel
- Changing the Illuminated Scuff Plate Battery
Engine Oil
Coolant
12V Battery
12V Battery – Troubleshooting
Exterior Bulbs
Interior Bulbs
Track Use - ST
Launch Control - ST, Manual Transmission
Vehicle Care
- Repairing Minor Paint Damage
- Waxing Your Vehicle
Cleaning the Exterior
Cleaning the Interior
Wheel and Tire Information
Tire Care
Tire Sealant and Inflator Kit
Tire Pressure Monitoring System (If Equipped)
- What Is the Tire Pressure Monitoring System
- Tire Pressure Monitoring System Precautions
- Tire Pressure Monitoring System Limitations
- Viewing the Tire Pressures - Vehicles With: 4.2 Inch Instrument Cluster Display Screen
- Viewing the Tire Pressures - Vehicles With: 12.3 Inch Instrument Cluster Display Screen
- Resetting Tire Pressure Monitoring System - Vehicles With: 12.3 Inch Instrument Cluster Display Screen
- Resetting Tire Pressure Monitoring System - Vehicles With: 4.2 Inch Instrument Cluster Display Screen
Tire Pressure Monitoring System – Troubleshooting
Changing a Road Wheel
Capacities and Specifications
- Vehicle Dimensions
- Engine Oil Capacity and Specification - 1.0L EcoBoost™
- Engine Oil Capacity and Specification - 1.5L EcoBlue
- Engine Oil Capacity and Specification - 1.5L EcoBoost™
- Cooling System Capacity and Specification - 1.0L EcoBoost™
- Cooling System Capacity and Specification - 1.5L EcoBlue
- Cooling System Capacity and Specification - 1.5L EcoBoost™
- Fuel Tank Capacity - 1.0L EcoBoost™
- Fuel Tank Capacity - 1.5L EcoBlue
- Fuel Tank Capacity - 1.5L EcoBoost™
- Washer Fluid Specification
- AdBlue® Capacity and Specification - 1.5L EcoBlue
- Brake Fluid Specification
Vehicle Identification
Vehicle Identification Number
Vehicle Identification Plate
Connected Vehicle
- What Is a Connected Vehicle
- Connected Vehicle Requirements
- Connected Vehicle Limitations
- Connecting the Vehicle to a Wi-Fi Network
Connecting the Vehicle to a Mobile Network
Connected Vehicle – Troubleshooting
Audio System
- Audio System Precautions
- Switching the Audio Unit On and Off
- Selecting the Audio Source
- Playing or Pausing the Audio Source
- Adjusting the Volume
- Setting a Memory Preset
- Muting the Audio
- Scrolling Through Menu Items
- Selecting a Menu Item
- Adjusting the Sound Settings
- Setting the Clock and Date
- Switching the Display On and Off
Digital Audio Broadcasting Radio
SYNC™ 3
Customer Information
Appendices
This view of the Owner's Manual contains the very latest information, which may vary slightly from the printed Owner's Manual originally provided with your vehicle. It may also describe content that is not on or operates differently on your vehicle. Please consider the Owner's Manual originally provided with your vehicle as the primary source of information for your vehicle.
The information contained in this publication was correct at the time of release.In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation.No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.
Copyright © 2026 Ford Motor Company
12V Battery – Information Messages
| Message | Details | |
|---|---|---|
Check charging system | The charging system needs servicing. If the warning stays on or continues to come on, have your vehicle checked as soon as possible. | |
Electrical system fault Service soon Steering and brake assist limited | The charging system needs servicing. If the warning stays on or continues to come on, have your vehicle checked as soon as possible. | |
Electrical system fault Service now Steering and brake assist limited | The charging system needs servicing. Have your vehicle immediately checked. | |
12V battery low Charge by driving Steering and brake assist limited | The battery management system determines that the 12V battery is at a low state of charge. Start the engine to charge the battery or charge the battery using an aftermarket battery charger. Always use the vehicle ground point when connecting the negative cable of the external battery charger. See
Jump Starting the Vehicle.
See Jump Starting the Vehicle - Electric Motor (C0), Battery Electric Vehicle . This message clears once you restart your vehicle and the battery state of charge has recovered. Do not switch on the ignition when a battery charger is in use to charge the battery. | |
Turn power off to save battery | The battery management system determines that the battery is at a low state of charge. Turn the ignition off as soon as possible to protect the battery. This message will clear once the vehicle has been started and the battery state of charge has recovered. Turning off unnecessary electrical loads will allow faster battery state-of-charge recovery. | |
Electrical power saver active Some features turned off See manual | Displayed when the battery management system detects an extended low-voltage condition. Various vehicle features will be disabled to help preserve the battery. Turn off as many of the electrical loads as soon as possible to improve system voltage. If the system voltage has recovered, the disabled features will operate again as normal. | |
- Please note that Ford will not respond to individual feedback.
- Please only provide detailed feedback regarding any inaccuracies in the content or any missing content in the Owner's Manual.
- Your feedback will be investigated and any necessary changes will be updated in the online Owner's Manual.
- Please do not submit any vehicle related feedback. To submit feedback related to your vehicle, please click the link to find the correct contact information for your market.
Your input is valuable in helping us improve our Owner's Manual. Thank you for taking the time to provide your feedback.
North America
| Country | Phone | |
|---|---|---|
| United States | 1-800-392-3673 (FORD) | |
| Canada | 1-800-565-3673 (FORD) | |
| Mexico | 1-800-719-8466 | |
| Guam | 1-800-392-3673 (FORD) | |
| North Mariana Islands | apemcrc@ford.com | |
| Puerto Rico | (800) 841-3673 | prcac@ford.com |
| US Virgin Islands | (800) 841-3673 | prcac@ford.com |
IMG
| Country | Phone | |
|---|---|---|
| Algeria | nafcrc@ford.com | |
| Angola | ssacrc@ford.com | |
| Benin | ssacrc@ford.com | |
| Botswana | ssacrc@ford.com | |
| Burkina FASO | ssacrc@ford.com | |
| Burundi | ssacrc@ford.com | |
| Cameroon | ssacrc@ford.com | |
| Cape Verde | ssacrc@ford.com | |
| Central African Republic | ssacrc@ford.com | |
| Chad | ssacrc@ford.com | |
| Comoros | ssacrc@ford.com | |
| Dem Republic of Congo | ssacrc@ford.com | |
| Djibuti | ssacrc@ford.com | |
| Egypt | nafcrc@ford.com | |
| Equitorial Guinea | ssacrc@ford.com | |
| Eritrea | ssacrc@ford.com | |
| Ethiopia | ssacrc@ford.com | |
| Gabon | ssacrc@ford.com | |
| Gambia | ssacrc@ford.com | |
| Ghana | ssacrc@ford.com | |
| Guinea | ssacrc@ford.com | |
| Guinea-Bissau | ssacrc@ford.com | |
| Ivory Coast | ssacrc@ford.com | |
| Kenya | ssacrc@ford.com | |
| Liberia | ssacrc@ford.com | |
| Libya | nafcrc@ford.com | |
| Madagascar | ssacrc@ford.com | |
| Malawi | ssacrc@ford.com | |
| Mauritania | ssacrc@ford.com | |
| Mauritius | ssacrc@ford.com | |
| Morocco | nafcrc@ford.com | |
| Mozambique | ssacrc@ford.com | |
| Namibia | ssacrc@ford.com | |
| Niger | ssacrc@ford.com | |
| Nigeria | ssacrc@ford.com | |
| Republic of Congo | ssacrc@ford.com | |
| Rwanda | ssacrc@ford.com | |
| Sao Tome and Principe | ssacrc@ford.com | |
| Senegal | ssacrc@ford.com | |
| Sychelles | ssacrc@ford.com | |
| Sierra Leone | ssacrc@ford.com | |
| South Africa | 860011022 | fordcrc2@ford.com |
| South Sudan | ssacrc@ford.com | |
| Swaziland | ssacrc@ford.com | |
| Tanzania | ssacrc@ford.com | |
| Togo | ssacrc@ford.com | |
| Tunisia | nafcrc@ford.com | |
| Uganda | ssacrc@ford.com | |
| Zambia | ssacrc@ford.com | |
| Zimbabwe | ssacrc@ford.com | |
| American Somoa | apemcrc@ford.com | |
| Australia | (13 FORD) 13 3673 | foacust1@ford.com |
| Bangladesh | apemcrc@ford.com | |
| Bhutan | apemcrc@ford.com | |
| Brunei | apemcrc@ford.com | |
| Cambodia | apemcrc@ford.com | |
| Fiji | apemcrc@ford.com | |
| French Polynesia | apemcrc@ford.com | |
| India | apemcrc@ford.com | |
| Indonesia | apemcrc@ford.com | |
| Japan | apemcrc@ford.com | |
| Laos | apemcrc@ford.com | |
| Macao | apemcrc@ford.com | |
| Malaysia | apemcrc@ford.com | |
| Marshall Islands | apemcrc@ford.com | |
| Mongolia | apemcrc@ford.com | |
| Myanmar | apemcrc@ford.com | |
| Nepal | apemcrc@ford.com | |
| New Caledonia | apemcrc@ford.com | |
| New Zealand | 0800 367 369 (FORDNZ) | fnzcust@ford.com |
| Pakistan | apemcrc@ford.com | |
| Palau | apemcrc@ford.com | |
| Papua New Guinea | apemcrc@ford.com | |
| Philippines | 02-88669408 | emailus@ford.com |
| Singapore | apemcrc@ford.com | |
| South Korea | 82-2-1600-6003 | infokr1@ford.com |
| Sri Lanka | apemcrc@ford.com | |
| Tahiti | apemcrc@ford.com | |
| Thailand | 1383 | fordthai@ford.com |
| Timor Leste | apemcrc@ford.com | |
| Vanuatu | apemcrc@ford.com | |
| Vietnam | 1800588888 | fordvn@ford.com |
| Wallis and Futuna | apemcrc@ford.com | |
| Western Somoa | apemcrc@ford.com | |
| Afghanistan | menacac@ford.com | |
| Bahrain | menacac@ford.com | |
| Iraq | menacac@ford.com | |
| Israel | 08-9139995 | service1@kelekmotors.co.il |
| Jordan | menacac@ford.com | |
| Kuwait | 965 1 898900 | menacac@ford.com |
| Lebanon | menacac@ford.com | |
| Oman | menacac@ford.com | |
| Qatar | menacac@ford.com | |
| Saudi Arabia | 8008443673 | menacac@ford.com |
| Syria | menacac@ford.com | |
| United Arab Emirates | 80004441066 | menacac@ford.com |
| Yemen | menacac@ford.com |
Greater China
| Country | Phone | |
|---|---|---|
| China-Imported Vehicles | 400-690-1886 | |
| China-CAF | 951995 | |
| China-JMC | 400-003-1111 | |
| China-Lincoln | 400-988-6789 | |
| Taiwan | 0800-032100 | |
| Hong Kong | (852) 3768-4898 |
South America
| Country | Phone | |
|---|---|---|
| Argentina | 0800-888-3673 | |
| Bolivia | Contact Your Local Ford Distributor | |
| Brazil | 0800-703-3673 | central@ford.com |
| Chile | Contact Your Local Ford Distributor | |
| Colombia | Contact Your Local Ford Distributor | |
| Ecuador | Contact Your Local Ford Distributor | |
| French Guiana | Contact Your Local Ford Distributor | |
| Guyana | Contact Your Local Ford Distributor | |
| Paraguay | Contact Your Local Ford Distributor | |
| Peru | Contact Your Local Ford Distributor | |
| Suriname | Contact Your Local Ford Distributor | |
| Uruguay | Contact Your Local Ford Distributor | |
| Venezuela | Contact Your Local Ford Distributor |
Europe
| Country | Phone | |
|---|---|---|
| Albania | Contact Your Local Ford Distributor | |
| Andorra | Contact Your Local Ford Distributor | |
| Armenia | Contact Your Local Ford Distributor | |
| Austria | 01 20 609 2424 | kundenz@ford.com |
| Azerbaijan | Contact Your Local Ford Distributor | |
| Belarus | Contact Your Local Ford Distributor | |
| Belgium | 32 2 700 67 76 | custfobe@ford.com |
| Bosnia | Contact Your Local Ford Distributor | |
| Bulgaria | Contact Your Local Ford Distributor | |
| Croatia | Contact Your Local Ford Distributor | |
| Cyprus | Contact Your Local Ford Distributor | |
| Czech Republic | 800 3673 29 | zakaznik@ford.com |
| Denmark | 43 68 2000 | crcdk@ford.com |
| Estonia | 372 6710 060 | ford@infoauto.ee |
| Falkland Islands | Contact Your Local Ford Distributor | |
| Finland | 09 725 22022 | palvelut@ford.com |
| France | 0800 005 005 | crcfr@ford.com |
| Georgia | Contact Your Local Ford Distributor | |
| Germany | 0221 9999 2 999 | kunden@ford.com |
| Girbraltar | Contact Your Local Ford Distributor | |
| Greece | 216 900 88 99 | info11@ford.com |
| Hungary | +36 1 7777 555 | Contact Your Local Ford Distributor |
| Iceland | Contact Your Local Ford Distributor | |
| Ireland | 1800 771 199 | crcirela@ford.com |
| Italy | 800 22 44 33 | tu@ford.com |
| Kazakhstan | Contact Your Local Ford Distributor | |
| Latvia | +371 67303020 | |
| Liechtenstein | Contact Your Local Ford Distributor | |
| Lithuania | 370 5216 8226 | forduzklausos@inchcape.lt |
| Luxembourg | +352 248 71 800 | custfobe@ford.com |
| Macedonia | Contact Your Local Ford Distributor | |
| Malta | Contact Your Local Ford Distributor | |
| Moldova | Contact Your Local Ford Distributor | |
| Monaco | Contact Your Local Ford Distributor | |
| Montenegro | Contact Your Local Ford Distributor | |
| Netherlands | 70 7703 777 | klanten@ford.com |
| Norway | 47 66819739 | infonor@ford.com |
| Poland | 48 22 522 27 27 | kontakty@ford.com |
| Portugal | 800 210 373 | clientes@ford.com |
| Romania | 40 312298798 | crcro@ford.com |
| Russia | Contact Your Local Ford Distributor | |
| San Marino | Contact Your Local Ford Distributor | |
| Serbia | Contact Your Local Ford Distributor | |
| Serbia and Montenegro | Contact Your Local Ford Distributor | |
| Slovakia | Contact Your Local Ford Distributor | |
| Slovenia | Contact Your Local Ford Distributor | |
| South Georgia | Contact Your Local Ford Distributor | |
| Spain | 900 80 70 90 | crcspain@ford.com |
| Sweden | 08-593 66 333 | fordkund@ford.com |
| Switzerland | 044 511 14 45 | assistch@ford.com |
| Turkey | Contact Your Local Ford Distributor | |
| Ukraine | Contact Your Local Ford Distributor | |
| United Kingdom | 020 3564 4444 | UKCRC1@ford.com |
Caribbean and Central America
| Country | Phone | |
|---|---|---|
| Anguilla | (313) 594-4857 | expcac@ford.com |
| Antigua | (313) 594-4857 | expcac@ford.com |
| Aruba | (313) 594-4857 | expcac@ford.com |
| Bahamas | (313) 594-4857 | expcac@ford.com |
| Barbados | (313) 594-4857 | expcac@ford.com |
| Bermuda | (313) 594-4857 | expcac@ford.com |
| Bonaire and St. Eustatius | (313) 594-4857 | expcac@ford.com |
| Cayman Islands | (313) 594-4857 | expcac@ford.com |
| Curacao | (313) 594-4857 | expcac@ford.com |
| Dominica | (313) 594-4857 | expcac@ford.com |
| Dominican Republic | (313) 594-4857 | expcac@ford.com |
| Grenada | (313) 594-4857 | expcac@ford.com |
| Haiti | (313) 594-4857 | expcac@ford.com |
| Jamaica | (313) 594-4857 | expcac@ford.com |
| Martinique | (313) 594-4857 | expcac@ford.com |
| Montserrat | (313) 594-4857 | expcac@ford.com |
| St. Kitts and Nevis | (313) 594-4857 | expcac@ford.com |
| St. Lucia | (313) 594-4857 | expcac@ford.com |
| St. Martin | (313) 594-4857 | expcac@ford.com |
| St. Vincent and the Grenadines | (313) 594-4857 | expcac@ford.com |
| Trinidad and Tobago | (313) 594-4857 | expcac@ford.com |
| Turks and Caicos | (313) 594-4857 | expcac@ford.com |
| British Virgin Islands | (313) 594-4857 | expcac@ford.com |
| Netherlands Antilles | (313) 594-4857 | expcac@ford.com |
| Belize | (313) 594-4857 | expcac@ford.com |
| Costa Rica | (313) 594-4857 | expcac@ford.com |
| El Salvador | (313) 594-4857 | expcac@ford.com |
| Guatemala | (313) 594-4857 | expcac@ford.com |
| Honduras | (313) 594-4857 | expcac@ford.com |
| Nicaragua | (313) 594-4857 | expcac@ford.com |
| Panama | (313) 594-4857 | expcac@ford.com |