The system allows you to interact with select mobile apps while keeping your eyes on the road. Voice commands, steering wheel buttons, or a quick tap on your touchscreen give you advanced control of compatible mobile apps. You can also stream your favorite music or podcasts, share your time of arrival with friends, and keep connected safely.
When you start an app through the system for the first time, you could be asked to grant certain permissions. You can review and change the permissions that you have granted at any time when your vehicle is not moving. We recommend that you check your data plan before using your apps through the system. Using them could result in additional charges. We also recommend that you check the app provider's terms and conditions and privacy policy before using their app. Make sure that you have an active account for apps that you want to use through the system. Some apps work with no setup. Others require you to configure some personal settings before you can use them.
Note:   For more information about available apps, visit the local Ford website.
Using Apps on an iOS Device
Applications  Select the apps option on the feature bar.
  1. If your device is connected via USB, switch Apple CarPlay off.   See   Settings
  1. Connect your iOS device to a USB port or pair and connect using Bluetooth®.
  1. If prompted to enable CarPlay, select Disable.
  1. Start the apps on your device that you want to use through SYNC.
Note:   If you close the apps on your device, you will not be able to use them through the system.
  1. Select the app that you want to use on the touchscreen.
Note:   Connect your device to a USB port if you want to use a navigation app. When using a navigation app, keep your device unlocked and the app open.
Using Apps on an Android Device
Applications  Select the apps option on the feature bar.
  1. If your device is connected via USB, switch Android Auto off.   See   Settings
  1. Pair your device.   See   Settings
  1. Start the apps on your device that you want to use through SYNC.
Note:   If you close the apps on your device, you will not be able to use them through the system.
  1. Select Find Mobile Apps.
Note:   The system searches and connects to compatible apps that are running on your device.
  1. Select the app that you want to use on the touchscreen.
Note:   Mobile apps on your device use the USB port to establish a connection with SYNC. Some devices may lose the ability to play music over USB when mobile apps are enabled.
Using Mobile Navigation on an Android Device
  1. Connect your device to a USB port.
  1. Switch Android Auto off.   See   Settings
  1. Switch on Enable Mobile Apps via USB in the Mobile Apps Settings tile.
  1. Select the apps option on the feature bar.
  1. Select the navigation app that you want to use on the touchscreen.
Note:   When using a navigation app, keep your device unlocked and the app open.