Jump Starting the Vehicle - Preparing the Vehicle

This view of the Owner's Manual contains the very latest information, which may vary slightly from the printed Owner's Manual originally provided with your vehicle. It may also describe content that is not on or operates differently on your vehicle. Please consider the Owner's Manual originally provided with your vehicle as the primary source of information for your vehicle.

The information contained in this publication was correct at the time of release.In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation.No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.

Preparing the Vehicle

Opening the Front Luggage Compartment With No Vehicle Power

If the doors are unlocked when your vehicle loses power, you can still open the door by pressing the touchpad on the door window trim twice within three seconds. See Opening and Closing the Doors. With the door open, use the release handle to open the front luggage compartment.
See Opening and Closing the Front Luggage Compartment.

Note: You can open an unlocked door a limited number of times for approximately 72 hours after the 12 volt battery power depletes.

If the doors are locked when your vehicle loses power, follow the steps below:

Use an external power supply such as a 12 volt jump box.

Remove the cover at the front of your vehicle below the headlight. Press firmly on the top right of the covers edge, then pull the raised section on the bottom left toward you.

Pull both wires out of the opening to reveal both terminals.

Connect the external power supply to the terminals.

Note: Be sure to match the red positive cable (A) to the red positive terminal and the black negative cable (B) to the black negative terminal.

Turn on the external power supply.

Note: Refer to the manufacturer's instructions for external power supply use.

Note: If performed correctly, the front luggage compartment latches immediately release, and you have access to the front luggage compartment.

Disconnect the external power supply when you no longer require it.

To reinstall the cover, reverse the removal procedure.

To Connect the Booster Cables

WARNING: Do not connect the negative jumper cable to any other part of your vehicle. Use the ground point.

To access the booster cable connection points, remove the rear and left-hand side front luggage compartment covers. See Installing and Removing the Luggage Compartment Cover.

Note: Make sure that the cables are clear of any moving parts.

Connect the positive (+) jumper cable to the positive (+) jump point of the discharged battery vehicle.

Connect the other end of the positive (+) jumper cable to the positive (+) terminal of the booster vehicle battery.

Connect the negative (-) jumper cable to the negative (-) terminal of the booster vehicle battery.

Make the final connection of the negative (-) jumper cable to the negative (-) ground point of the discharged battery vehicle.

Unlock the driver door. See Unlocking and Locking the Doors Using the Remote Control.

Mustang Mach-E Owner's Manual