- Push the coupler unlock button on the light ring.
- Press the latch on the charge coupler and remove it from the vehicle charge port.
Note:
Do not attempt to remove the charge coupler before you unlock it. Do not use any kind of tool to try and remove a locked charge coupler. Doing so can lead to damage to your vehicle and the charge coupler.
Note:
You can also unlock the cord through the vehicle access menu. If the cord still does not unlock, please contact roadside assistance.
Note:
You cannot shift your vehicle out of park (P) until you remove the charge coupler.
- Close the dust cap for the lower connectors.
- Press the center right-hand edge of the charge port door to close.
Charge Coupler Manual Release
In the event that your vehicle does not unlock the charge coupler, you can manually release it.
- Switch your vehicle off.
- Open the frunk.
- Remove the outer luggage compartment covers. See
Installing and Removing the Luggage Compartment Cover.
- Locate the low voltage service disconnect on the left-hand fender apron.
- Press the latch and pull the low voltage service disconnect to the off position.
- Locate the manual release ring.
- Pull the manual release ring upward to detach from grommet.
- Pull the manual release ring firmly in the direction shown.
- Press the latch on the charge coupler and remove it from the vehicle charge port.
- Reinstall the manual release ring to the grommet.
- Push the low voltage service disconnect to on.
- Reinstall the outer luggage compartment covers.
- Close the frunk.