eCall - Manually Making an Emergency Call

This view of the Owner's Manual contains the very latest information, which may vary slightly from the printed Owner's Manual originally provided with your vehicle. It may also describe content that is not on or operates differently on your vehicle. Please consider the Owner's Manual originally provided with your vehicle as the primary source of information for your vehicle.

The information contained in this publication was correct at the time of release.In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation.No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.

Manually Making an Emergency Call

WARNING: Use caution when making a manual emergency call when driving.

Switch the ignition on.

Press the SOS symbol on the overhead console to open the emergency call button cover.

Press the emergency call button to initiate a call to the emergency services.

Note: Press the button again before the call is connected to cancel it.

Speak to the operator.

Note: After completing an emergency call, the emergency operator can call your vehicle. The system automatically answers incoming calls for approximately an hour.

Owner's Manual Feedback

Please note that Ford will not respond to individual feedback.
Please provide detailed feedback regarding any inaccuracies in the content or any missing content in the Owner's Manual.
Your feedback will be investigated, and any necessary changes will be updated in the online Owner's Manual.

Submit

Your input is valuable in helping us improve our Owner's Manual. Thank you for taking the time to provide your feedback.

Mustang Mach-E Owner's Manual