This introduces new features and provides updates to the vehicle's software systems. Make sure to switch Automatic Updates on, set a recurring update schedule and connect your vehicle to Wi-Fi. Updates could take longer when not connected to Wi-Fi or could not download at all.   See   Connecting the Vehicle to a Wi-Fi Network
Your vehicle may be able to receive drivable software updates, non-drivable software updates or both. Drivable software updates happen during normal vehicle usage and require limited input from you. You are notified on your touchscreen and connected device prior to a non-drivable update.
Most non-drivable updates complete in less than 30 minutes, although some updates could take up to a few hours.
You are notified of vehicle software update status on to the top left of touchscreen. You can also see the notifications in your connected device.   See   Software Update Indicators
Vehicle Software Update Requirements
Non-drivable software updates do not install if any of the following occur:
  • Your vehicle is running.
  • Your vehicle is switched on.
  • Your vehicle is not parked.
  • The 12 V battery charge is too low.
  • The hazard indicators are switched on.
  • The alarm is sounding.
  • The doors are open.
  • The parking lamps are switched on.
  • You are pressing the brake pedal.
  • An emergency call is in process.
  • Your vehicle is in limp home mode.
Vehicle Software Update Limitations
Once you begin a non-drivable software update, you cannot:
  • Cancel the update.
  • Enter your vehicle unless you have a key blade.You can open the doors using the mechanical latch if child locks are not on.
  • Use the remote control to lock, unlock or start your vehicle.
  • Drive your vehicle.
  • Charge your vehicle.Charging resumes once the update completes.

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