If you get a flat tire when driving, do not apply the brake heavily. Instead, gradually decrease your speed, hold the steering wheel firmly and slowly move to a safe place on the side of the road.
Have a flat serviced by an authorized dealer to prevent damage to the system sensors.  See   Tire Pressure Monitoring System Precautions.  Replace the spare tire with a road tire as soon as possible. When repairing or replacing the flat tire, have the authorized dealer inspect the system sensor for damage.
Note:   Only use tire sealants in roadside emergencies as they may damage the tire pressure monitoring system sensor.
Note:   The tire pressure monitoring system indicator light illuminates when the spare tire is in use. To restore the full functionality of the monitoring system, all road wheels that come with tire pressure monitoring sensors must be mounted on the vehicle.
Dissimilar Spare Wheel and Tire Assembly Information
WARNING   WARNING:  Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death.

If you have a dissimilar spare wheel and tire, the intent of the spare wheel is for temporary use only. This means that if you need to use it, replace it as soon as possible with a road wheel and tire assembly that is the same size and type as the road tires and wheels originally provided by Ford.
A dissimilar spare wheel and tire assembly is defined as a spare wheel and tire assembly that is different in brand, size or appearance from the road tires and wheels.
Full-size dissimilar spare
When driving with the full-size dissimilar spare wheel and tire assembly, do not:
  • Exceed 70 mph (113 km/h).
  • Use more than one dissimilar spare wheel and tire assembly at a time.
  • Use snow chains on the end of the vehicle with the dissimilar spare wheel and tire assembly.
  • Engage any four-wheel drive mode.   See   Four-Wheel Drive Limitations
  • Engage any four-wheel drive.
Using a full-size dissimilar spare wheel and tire assembly can compromise the effectiveness of the following:
  • Handling, stability and braking performance.
  • Comfort and noise.
  • Ground clearance and parking at curbs.
  • Winter weather driving capability.
  • Wet weather driving capability.
  • Four-wheel drive capability.
When driving with the full-size dissimilar spare wheel and tire assembly, give additional caution to:
  • Towing a trailer.
  • Driving vehicles that come with a camper body.
  • Driving vehicles with a load on the cargo rack.
Drive cautiously when using a full-size dissimilar spare wheel and tire assembly and seek service as soon as possible.
Tire Change Procedure
WARNING   WARNING:  To help prevent your vehicle from moving when changing a wheel, shift the transmission into park (P), set the parking brake and use an appropriate block or wheel chock to secure the wheel diagonally opposite to the wheel being changed. For example, when changing the front left wheel, place an appropriate block or wheel chock on the right rear wheel.
WARNING   WARNING:  The jack supplied with this vehicle is only intended for changing a flat tire in an emergency. Do not attempt to do any other work on your vehicle when it is supported by the jack, as your vehicle could slip off the jack. Failure to follow this instruction could result in personal injury or death.
WARNING   WARNING:  Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to not obstruct the flow of traffic and avoid the danger of being hit when operating the jack or changing the wheel.
WARNING   WARNING:  Only use the jack provided as original equipment with your vehicle.
WARNING   WARNING:  Do not get under a vehicle that is supported by a jack.
WARNING   WARNING:  The jack should be used on level firm ground wherever possible.
WARNING   WARNING:  Never place anything between the vehicle jack and the ground.
WARNING   WARNING:  Never place anything between the vehicle jack and your vehicle.
WARNING   WARNING:  It is recommended that the wheels of the vehicle be chocked, and that no person should remain in a vehicle that is being jacked.
WARNING   WARNING:  Never place your hands or feet near a moving running board. Failure to follow this instruction may cause personal injury.
WARNING   WARNING:  Only use the specified jacking points. If you use any other locations you could damage vehicle components, such as brake lines.

Park on a level surface, activate the hazard flashers and set the parking brake. Place the transmission in park (P) and turn the engine off.
Note:   Only use the spare tire carrier to stow the tire and wheel combination provided with your vehicle. Other tire and wheel combinations can cause the tire carrier to fail.
Note:   Do not use impact tools or power tools operating at over 200 RPM on the spare tire carrier, this could cause a winch malfunction and prevent a secure fit.
Note:   Passengers should not remain in the vehicle when the vehicle is being jacked.
Removing the Vehicle Jack and Tool Bag
The vehicle jack and tool bag are on the rear passenger side of your vehicle, behind the passenger seat.
Stowing the Vehicle Jack
  1. Turn the wing bolt on the jack bracket counterclockwise to release the jack and tool bag from the jack bracket.
Raising the Vehicle Jack
  1. Remove the jack and tool bag from the jack bracket.
Remove Straps
  1. Release the jack tool bag straps.
Vehicle Jack Installation
  1. Access the jack tools by sliding the jack tool bag through the jack load rest.
  1. Remove the tools from the tool bag.
Note:   Your jack does not require maintenance or additional lubrication over the service life of your vehicle.
Removing the Spare Tire
The spare tire is under the vehicle, just forward of the rear bumper.
Note:   Remove the hook end from the assembled jack handle before continuing.
Image Shown Without Description
  1. Assemble the jack handle as shown in the illustration.
Image Shown Without Description
  1. Fully insert the jack handle through the bumper hole and into the guide tube through the access hole in the rear bumper. Turn the handle counterclockwise until you lower the tire to the ground and the cable is slightly slack so you can slide the tire rearward from under the vehicle.
  1. Remove the retainer from the center of the spare wheel.
Blocking a Wheel
  1. Block both the front and rear of the wheel diagonally opposite the flat tire. For example, if the left front tire is flat, block the right rear wheel.
  1. Obtain the spare tire and vehicle jack from their storage locations.
  1. Remove the center cap, if equipped, to expose the wheel nuts.
Note:   If your vehicle does not have the full center cap proceed to the next step.
Image Shown Without Description
Note:   Stow the center wheel trim in a safe location for replacement on the wheel when repaired.
  1. Loosen each wheel nut on the affected flat tire one-half turn counterclockwise but do not remove.
Jacking the Vehicle
Jack Warning
Front Jacking Points
Jacking Location
Note:   Use the frame rail as the front jacking location point, not the control arm. There is an arrow marked on the frame rail.
Rear Jacking Points
Changing a Road Wheel
Note:   Jack at the specified locations to avoid damage to the vehicle.
  1. Place the vehicle jack at the jacking point next to the tire you are changing.
  1. Reassemble the jack handle, including the S-hook, to the lug wrench. Insert the S-hook into the eyelet of the jack and turn the jack handle clockwise until the wheel is completely off the ground.
Image Shown Without Description
  1. Remove the wheel nuts with the lug wrench.
Image Shown Without Description
  1. Replace the flat tire with the spare tire, making sure the valve stem is facing outward. Reinstall the wheel nuts until the wheel is snug against the hub. Do not fully tighten the wheel nuts until you lower the wheel.
  1. Lower the wheel by turning the jack handle counterclockwise.
  1. Remove the vehicle jack and fully tighten the wheel nuts in the order shown.
Lug Nuts
  1. Remove the wheel trim with the wheel nut trim remover provided on the end of the wheel nut wrench.
Image Shown Without Description
Note:   Stow the center wheel trim in a safe location for replacement on the wheel when repaired.
  1. Stow the flat tire.
  1. Stow the vehicle jack and lug wrench. Make sure the jack is securely fastened before you drive.
  1. Unblock the wheels.
Stowing the Flat or Spare Tire
Note:   Failure to follow the spare tire stowage instructions could result in failure of the cable or loss of the spare tire.
  1. Lay the tire on the ground with the valve stem facing up.
  1. Slide the wheel partially under the vehicle and install the retainer through the wheel center. Pull on the cable to align the components at the end of the cable.
  1. Turn the jack handle clockwise until you raise the tire to its stowed position underneath the vehicle. The effort to turn the jack handle increases significantly and the spare tire carrier ratchets or slips when you raise the tire to the maximum tightness. Tighten to the point where the ratchet or slip occurs a minimum of three times, as indicated by an audible click each time. The spare tire carrier does not allow you to overtighten. If the spare tire carrier ratchets or slips with little effort, have your vehicle checked as soon as possible.
  1. Check that the tire lies flat against the frame and you properly tighten it. Try to push or pull, then turn the tire to be sure it does not move. Loosen and retighten, if necessary. Failure to properly stow the spare tire could result in failure of the winch cable and loss of the tire.
  1. Repeat this tightness check procedure when servicing the spare tire pressure, every six months, as per your scheduled maintenance information, or at any time that the spare tire gets disturbed through service of other components.
Stowing the Vehicle Jack and Tool Bag
Lowering Mark - Vehicle Jack
  1. Turn the lead screw eyelet to adjust the jack up or down until the stowage markings on the upper channel align with the lower channel.
Image Shown Without Description
  1. Place the tools inside of the tool bag.
Vehicle Jack
  1. Install the tool bag through the vehicle jack load rest.
Remove Straps
  1. Secure the jack tool bag straps around the vehicle jack.
Jacking
  1. Place the jack and tool bag back onto the jack bracket.
Stowing the Vehicle Jack
  1. Turn the wing bolt on the jack bracket clockwise until you secure the jack and tools to the jack bracket.

Owner's Manual Feedback

  • Please note that Ford will not respond to individual feedback.
  • Please only provide detailed feedback regarding any inaccuracies in the content or any missing content in the Owner's Manual.
  • Your feedback will be investigated, and any necessary changes will be updated in the online Owner's Manual. 
  • Please do not submit any vehicle related feedback. To submit feedback related to your vehicle, please click the link to find the correct contact information for your market.
View Contact Information

Submit

Your input is valuable in helping us improve our Owner's Manual. Thank you for taking the time to provide your feedback.

Ok

Contact Information

North America

CountryPhoneEmail
United States1-800-392-3673 (FORD)
Canada1-800-565-3673 (FORD)
Mexico1-800-719-8466
Guam1-800-392-3673 (FORD)
North Mariana Islandsapemcrc@ford.com
Puerto Rico(800) 841-3673prcac@ford.com
US Virgin Islands(800) 841-3673prcac@ford.com

IMG

CountryPhoneEmail
Algerianafcrc@ford.com
Angolassacrc@ford.com
Beninssacrc@ford.com
Botswanassacrc@ford.com
Burkina FASOssacrc@ford.com
Burundissacrc@ford.com
Cameroonssacrc@ford.com
Cape Verdessacrc@ford.com
Central African Republicssacrc@ford.com
Chadssacrc@ford.com
Comorosssacrc@ford.com
Dem Republic of Congossacrc@ford.com
Djibutissacrc@ford.com
Egyptnafcrc@ford.com
Equitorial Guineassacrc@ford.com
Eritreassacrc@ford.com
Ethiopiassacrc@ford.com
Gabonssacrc@ford.com
Gambiassacrc@ford.com
Ghanassacrc@ford.com
Guineassacrc@ford.com
Guinea-Bissaussacrc@ford.com
Ivory Coastssacrc@ford.com
Kenyassacrc@ford.com
Liberiassacrc@ford.com
Libyanafcrc@ford.com
Madagascarssacrc@ford.com
Malawissacrc@ford.com
Mauritaniassacrc@ford.com
Mauritiusssacrc@ford.com
Morocconafcrc@ford.com
Mozambiquessacrc@ford.com
Namibiassacrc@ford.com
Nigerssacrc@ford.com
Nigeriassacrc@ford.com
Republic of Congossacrc@ford.com
Rwandassacrc@ford.com
Sao Tome and Principessacrc@ford.com
Senegalssacrc@ford.com
Sychellesssacrc@ford.com
Sierra Leonessacrc@ford.com
South Africa860011022fordcrc2@ford.com
South Sudanssacrc@ford.com
Swazilandssacrc@ford.com
Tanzaniassacrc@ford.com
Togossacrc@ford.com
Tunisianafcrc@ford.com
Ugandassacrc@ford.com
Zambiassacrc@ford.com
Zimbabwessacrc@ford.com
American Somoaapemcrc@ford.com
Australia(13 FORD) 13 3673foacust1@ford.com
Bangladeshapemcrc@ford.com
Bhutanapemcrc@ford.com
Bruneiapemcrc@ford.com
Cambodiaapemcrc@ford.com
Fijiapemcrc@ford.com
French Polynesiaapemcrc@ford.com
Indiaapemcrc@ford.com
Indonesiaapemcrc@ford.com
Japanapemcrc@ford.com
Laosapemcrc@ford.com
Macaoapemcrc@ford.com
Malaysiaapemcrc@ford.com
Marshall Islandsapemcrc@ford.com
Mongoliaapemcrc@ford.com
Myanmarapemcrc@ford.com
Nepalapemcrc@ford.com
New Caledoniaapemcrc@ford.com
New Zealand0800 367 369 (FORDNZ)fnzcust@ford.com
Pakistanapemcrc@ford.com
Palauapemcrc@ford.com
Papua New Guineaapemcrc@ford.com
Philippines02-88669408emailus@ford.com
Singaporeapemcrc@ford.com
South Korea82-2-1600-6003infokr1@ford.com
Sri Lankaapemcrc@ford.com
Tahitiapemcrc@ford.com
Thailand1383fordthai@ford.com
Timor Lesteapemcrc@ford.com
Vanuatuapemcrc@ford.com
Vietnam1800588888fordvn@ford.com
Wallis and Futunaapemcrc@ford.com
Western Somoaapemcrc@ford.com
Afghanistanmenacac@ford.com
Bahrainmenacac@ford.com
Iraqmenacac@ford.com
Israel08-9139995service1@kelekmotors.co.il
Jordanmenacac@ford.com
Kuwait965 1 898900menacac@ford.com
Lebanonmenacac@ford.com
Omanmenacac@ford.com
Qatarmenacac@ford.com
Saudi Arabia8008443673menacac@ford.com
Syriamenacac@ford.com
United Arab Emirates80004441066menacac@ford.com
Yemenmenacac@ford.com

Greater China

CountryPhoneEmail
China-Imported Vehicles400-690-1886
China-CAF951995
China-JMC400-003-1111
China-Lincoln400-988-6789
Taiwan0800-032100
Hong Kong(852) 3768-4898

South America

CountryPhoneEmail
Argentina0800-888-3673
BoliviaContact Your Local Ford Distributor
Brazil0800-703-3673central@ford.com
ChileContact Your Local Ford Distributor
ColombiaContact Your Local Ford Distributor
EcuadorContact Your Local Ford Distributor
French GuianaContact Your Local Ford Distributor
GuyanaContact Your Local Ford Distributor
ParaguayContact Your Local Ford Distributor
PeruContact Your Local Ford Distributor
SurinameContact Your Local Ford Distributor
UruguayContact Your Local Ford Distributor
VenezuelaContact Your Local Ford Distributor

Europe

CountryPhoneEmail
AlbaniaContact Your Local Ford Distributor
AndorraContact Your Local Ford Distributor
ArmeniaContact Your Local Ford Distributor
Austria01 20 609 2424kundenz@ford.com
AzerbaijanContact Your Local Ford Distributor
BelarusContact Your Local Ford Distributor
Belgium32 2 700 67 76custfobe@ford.com
BosniaContact Your Local Ford Distributor
BulgariaContact Your Local Ford Distributor
CroatiaContact Your Local Ford Distributor
CyprusContact Your Local Ford Distributor
Czech Republic800 3673 29zakaznik@ford.com
Denmark43 68 2000crcdk@ford.com
Estonia372 6710 060ford@infoauto.ee
Falkland IslandsContact Your Local Ford Distributor
Finland09 725 22022palvelut@ford.com
France0800 005 005 crcfr@ford.com
GeorgiaContact Your Local Ford Distributor
Germany0221 9999 2 999kunden@ford.com
GirbraltarContact Your Local Ford Distributor
Greece216 900 88 99 info11@ford.com
Hungary+36 1 7777 555Contact Your Local Ford Distributor
IcelandContact Your Local Ford Distributor
Ireland1800 771 199crcirela@ford.com
Italy800 22 44 33tu@ford.com
KazakhstanContact Your Local Ford Distributor
Latvia+371 67303020
LiechtensteinContact Your Local Ford Distributor
Lithuania370 5216 8226forduzklausos@inchcape.lt
Luxembourg+352 248 71 800custfobe@ford.com
MacedoniaContact Your Local Ford Distributor
MaltaContact Your Local Ford Distributor
MoldovaContact Your Local Ford Distributor
MonacoContact Your Local Ford Distributor
MontenegroContact Your Local Ford Distributor
Netherlands70 7703 777 klanten@ford.com
Norway47 66819739infonor@ford.com
Poland48 22 522 27 27kontakty@ford.com
Portugal800 210 373clientes@ford.com
Romania40 312298798crcro@ford.com
RussiaContact Your Local Ford Distributor
San MarinoContact Your Local Ford Distributor
SerbiaContact Your Local Ford Distributor
Serbia and MontenegroContact Your Local Ford Distributor
SlovakiaContact Your Local Ford Distributor
SloveniaContact Your Local Ford Distributor
South GeorgiaContact Your Local Ford Distributor
Spain900 80 70 90crcspain@ford.com
Sweden08-593 66 333fordkund@ford.com
Switzerland044 511 14 45assistch@ford.com
TurkeyContact Your Local Ford Distributor
UkraineContact Your Local Ford Distributor
United Kingdom020 3564 4444UKCRC1@ford.com

Caribbean and Central America

CountryPhoneEmail
Anguilla(313) 594-4857expcac@ford.com
Antigua(313) 594-4857expcac@ford.com
Aruba(313) 594-4857expcac@ford.com
Bahamas(313) 594-4857expcac@ford.com
Barbados(313) 594-4857expcac@ford.com
Bermuda(313) 594-4857expcac@ford.com
Bonaire and St. Eustatius(313) 594-4857expcac@ford.com
Cayman Islands(313) 594-4857expcac@ford.com
Curacao(313) 594-4857expcac@ford.com
Dominica(313) 594-4857expcac@ford.com
Dominican Republic(313) 594-4857expcac@ford.com
Grenada(313) 594-4857expcac@ford.com
Haiti(313) 594-4857expcac@ford.com
Jamaica(313) 594-4857expcac@ford.com
Martinique(313) 594-4857expcac@ford.com
Montserrat(313) 594-4857expcac@ford.com
St. Kitts and Nevis(313) 594-4857expcac@ford.com
St. Lucia(313) 594-4857expcac@ford.com
St. Martin(313) 594-4857expcac@ford.com
St. Vincent and the Grenadines(313) 594-4857expcac@ford.com
Trinidad and Tobago(313) 594-4857expcac@ford.com
Turks and Caicos(313) 594-4857expcac@ford.com
British Virgin Islands(313) 594-4857expcac@ford.com
Netherlands Antilles(313) 594-4857expcac@ford.com
Belize(313) 594-4857expcac@ford.com
Costa Rica(313) 594-4857expcac@ford.com
El Salvador(313) 594-4857expcac@ford.com
Guatemala(313) 594-4857expcac@ford.com
Honduras(313) 594-4857expcac@ford.com
Nicaragua(313) 594-4857expcac@ford.com
Panama(313) 594-4857expcac@ford.com