THIS TSB HAS BEEN SUPERSEDED OR DEACTIVATED

Model:

Ford

2017 Escape

Issue: Some 2017 Escape vehicles built on or before 18-May-2017 may be unable to reset the oil change indicator following the Workshop Manual (WSM), Section 413-01 procedure. This may be due to the instrument panel cluster (IPC) software that was updated and/or an IPC replacement during a previous service visit. To correct the condition, follow the Service Procedure to replace the IPC with an updated service part.

Action: To correct the condition, follow the Service Procedure on vehicles that meet the following criteria:

• 2017 Escape

• Built on or before 18-May-2017

• Unable to reset the oil change indicator

Parts

Service Part Number	Package Order Quantity	Description
GJ5Z-10849-TGGJ5Z-10849-TG	1	Instrument Panel Cluster (Miles)
GJ5Z-10849-XGGJ5Z-10849-XG	1	Instrument Panel Cluster (Kilometers)

Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. For repairs covered by the NVLW, completion of the procedure outlined in this TSB does not require obtaining Prior Approval or completion of a Cost Cap.

Labor Times

Description	Operation No.	Time
2017 Escape: Replace The IPC (Do Not Use With Any Other Labor Operations)	DR202031A	0.5 Hrs.

Repair/Claim Coding

Causal Part:	10849
Condition Code:	42

For repairs covered by the New Vehicle Limited Warranty, completion of the procedure outlined in this TSB does not require obtaining Prior Approval or completion of a Cost Cap.

1. Replace the IPC. Refer to WSM, Section 413-01.

NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.