THIS TSB HAS BEEN SUPERSEDED OR DEACTIVATED

  
TECHNICAL SERVICE BULLETIN
3.5L PowerBoost - Illuminated Powertrain Malfunction (Wrench) Indicator With DTC P2C44:00 Stored In The PCM
23-2031
02 March 2023

Model:

Ford
2021-2022 F-150
Engine: 3.5L PowerBoost
Transmission/Transaxle: 10R80-MHT

Issue: Some 2021-2022 F-150 vehicles equipped with a 3.5L PowerBoost engine and 10R80-MHT transmission may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P2C44:00 stored in the powertrain control module (PCM). This may be due to the software in the PCM and the auxiliary battery isolator. To correct the condition, follow the Service Procedure to reprogram the PCM and replace the auxiliary battery isolator.

Action: Follow the Service Procedure to correct the condition if the vehicle meets all of the following criteria:

• 2021-2022 F-150

• 3.5L PowerBoost

• 10R80-MHT Transmission

• Illuminated powertrain malfunction (wrench) indicator with DTC P2C44:00 stored in the PCM

Parts - Required Parts

Service Part NumberClaim QuantityPackage Order QuantityNumber in PackageDescription
ML3Z-14526-BML3Z-14526-B111Auxiliary Battery Isolator

Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SPNV/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

Labor Times

DescriptionOperation No.Time
2021-2022 F-150 3.5L PowerBoost: Retrieve DTCs, Reprogram The PCM Following The Service Procedure Includes Time To Replace The Auxiliary Battery Isolator (Do Not Use With Any Other Labor Operations)MT232031Actual Time Up To 0.7 Hrs.

Repair/Claim Coding

Causal Part:14526
Condition Code:04


Service Procedure

NOTE: When performing the PCM software update, additional modules may receive software updates. Depending on vehicle features, the coordinated software update includes the PCM, secondary on-board diagnostic module C (SOBDMC), anti-lock brake system (ABS) module and/or battery energy control module (BECM).

1. Reprogram the PCM using the latest software level of the Ford Diagnosis and Repair System (FDRS). Follow all on-screen instructions carefully to complete all coordinated module software updates. Proceed to Step 2.

NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle's computer to learn the transmission's unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may result in firmer than normal upshifts and downshifts for several days.

2. Replace the auxiliary battery isolator. Refer to Workshop Manual, Section 414-01.