Issue:
Some 2021-2022 Bronco vehicles may exhibit paint damage on the rear quarter panel due to contact with the rear window assembly (D-pillar). This may be due to an oversized washer being used during production. To correct the condition, repair the paint damage to the rear quarter panel and replace the rear window assembly.
Action:
Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
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2021-2022 Bronco
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Equipped with a factory soft top roof
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Equipped with a rear window that is either original to the vehicle or a service replacement
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Paint damage on the rear quarter panel due to contact with the rear window assembly (D-pillar)
| Service Part Number | Claim Quantity | Package Order Quantity | Number in Package | Description | | M2DZ- 7842006-DDM2DZ- 7842006-DD | 1 | 1 | 1 | Soft Top Rear Window Assembly |
Quantity refers to the amount of the service part number required to repair the vehicle. Unit of Issue refers to the number of individual pieces included in a service part number package. Piece Quantity refers to the total number of individual pieces required to repair the vehicle. Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty (SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/SPW/SPNV/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. | Description | Operation No. | Time | | 2021-2022 Bronco Soft Top: Inspect Paint Damage, Rivets And Washers Includes Time To Replace Rear Window Assembly (Do Not Use With Any Other Labor Operations Outside Of This Article) | 232117A | 0.4 | | Additional Time To Repair Any Paint Damage Following The Service Procedure (Can Be Claimed With Operation A) | MT232117 | Actual Time |
| Causal Part: | 7842006 | | Condition Code: | 12 |
1. Remove the rear window and both rear quarter window assemblies. Refer to the Workshop Manual (WSM), Section 501-18A > Removal and Installation > Soft Top Assembly.
2. Does the vehicle have paint damage on the rear quarter panel like the damage shown in Figure 1?
Figure 1 – Left/rear shown, right/rear similar.
(1). Yes – proceed to Step 3.
(2). No – this article does not apply.
3. Are metal rivets and washers installed on the rear window D-pillars? (Figure 2)
(1). Yes – proceed to Step 4.
(2). No – this article does not apply.
Figure 2 – Left/rear shown, right/rear similar.
NOTE: Metal Rivets with metal washer backings were added to Bronco soft top rear window production in early 2022. When inspecting the rear window D-pillars, each D-pillar may have 0, 3 or 5 metal rivets with washer backings installed depending on when it was built. All versions are acceptable.
4. Are any of the metal washers (used for metal rivet backings) protruding past the plastic edge of the rear window D-pillars? (Figure 3)
Figure 3 – Showing an acceptable and unacceptable metal washer size and location.
(1). Yes – repair all paint damage to the rear quarter panel(s) and replace the rear window assembly.
(2). No – this article does not apply.
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