THIS TSB HAS BEEN SUPERSEDED OR DEACTIVATED

  
TECHNICAL SERVICE BULLETIN
3.5L EcoBoost - Cold Start Ticking/Tapping/Rattle With Possible No Restart During Auto-Start-Stop Operation
23-2143
04 May 2023

This bulletin supersedes 22-2200.

Model:

Ford
2018-2020 Expedition
Built on or before 30-Nov-2019
2017-2020 F-150
Engine: 3.5L EcoBoost
Built on or before 30-Nov-2019
Lincoln
2018-2020 Navigator
Built on or before 30-Nov-2019

Summary

This article supersedes TSB 22-2200 to update the production fix date, Action statement and customer symptom.

NOTE: Certain parts may now be reused for this repair. Refer to the Service Procedure for details.

Issue: Some 2017-2020 F-150 and 2018-2020 Expedition/Navigator vehicles built on or before 30-Nov-2019 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. Some vehicles may also exhibit an intermittent condition with no auto restart during auto-start-stop operation with or without diagnostic trouble code (DTC) P164C present in the powertrain control module (PCM). This may be due to a worn variable camshaft timing (VCT) unit. To correct the condition, follow the Service Procedure to replace the VCT units.

Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:

• One of the following vehicle lines:

- 2017-2020 F-150
- 2018-2020 Expedition/Navigator

• Built on or before 30-Nov-2019

• 3.5L EcoBoost engine

• Customer symptom of ticking/tapping or rattle noise from the front cover area after a cold start

NOTE: Dealers should only order parts for customer vehicles that require repairs. Because of parts constraints, dealers may experience situational short-term backorders on some parts. Customers should continue to drive the vehicle while parts are on order.

Parts

Service Part NumberClaim QuantityPackage Order QuantityNumber in PackageDescriptionNote
HL3Z-6256-CDHL3Z-6256-CD221Intake VCT Unit
HL3Z-6C525-CDHL3Z-6C525-CD221Exhaust VCT Unit
HL3Z-6279-AHL3Z-6279-A441VCT Unit Bolt
ML3Z-6584-GML3Z-6584-G111Left Valve Cover Gasket
HL3Z-6584-AHL3Z-6584-A111Right Valve Cover Gasket
W503275-S437W503275-S437114High Pressure Fuel Tube Retaining Bolt
W503280-S437W503280-S437114High Pressure Fuel Tube Retaining Bolt
W714498-S900W714498-S900214High Pressure Pump Mounting Bolt
AA5Z-9E583-AAA5Z-9E583-A111High Pressure Pump O-ring
HL3Z-8507-AHL3Z-8507-A111Coolant Pump Gasket
BR3Z-8527-ABR3Z-8527-A111Coolant Pump O-ring
HL3Z-6A340-AHL3Z-6A340-A111Crankshaft Pulley Shaft Bolt
XW4Z-6700-AAXW4Z-6700-AA111Front Crankshaft Seal
BR3Z-6020-ABR3Z-6020-A111Front Cover Coolant Pipe Seal
BR3Z-6C535-ABR3Z-6C535-A111Oil Pump Electrical Connector SealOil Pump Electrical Connector Seal and VCT Oil Control Seal are the same service part number
AA5Z-6714-AAA5Z-6714-A111Oil Filter
TA-357TA-357As NeededMotorcraft® High Performance Engine RTV Silicone
ZC-30-AZC-30-AAs NeededMotorcraft® Silicone Gasket Remover
ZC-31-BZC-31-BAs NeededMotorcraft® Metal Surface Cleaner
VC-13-GVC-13-GAs NeededMotorcraft® Yellow Antifreeze/Coolant Concentrated (All Markets Except Canada)
CVC-13-GCVC-13-GAs NeededMotorcraft® Yellow Antifreeze/Coolant Concentrated (Canada Only)
XO-5W30-Q1SPXO-5W30-Q1SPAs NeededMotorcraft® SAE 5W-30 Premium Synthetic Blend Motor Oil (All Markets Except Canada)
CXO-5W30-LSP6CXO-5W30-LSP6As NeededMotorcraft® SAE 5W-30 Super Premium Motor Oil (Canada Only)
ZC-20ZC-20As NeededMotorcraft® Engine Shampoo and Degreaser
PM-4-APM-4-AAs NeededMotorcraft® Metal Brake Parts Cleaner (Compliant With Low Volatile Organic Compound Requirements As Required In Some USA States)
PM-4-BPM-4-BAs NeededMotorcraft® Metal Brake Parts Cleaner (Not Compliant With Volatile Organic Compound Requirements)

Parts - Parts To Inspect And Replace Only If Necessary

Service Part NumberPackage Order QuantityNumber in PackageDescriptionNote
HL3Z-9439-CHL3Z-9439-CIf Needed3Valve Cover Intake Port Gasket
HL3Z-9H486-AHL3Z-9H486-AIf Needed6Upper Intake Manifold Gaskets
BR3Z-6C535-ABR3Z-6C535-AIf Needed1VCT Oil Control SealOil Pump Electrical Connector Seal and VCT Oil Control Seal are the same service part number
BR3Z-6C535-BBR3Z-6C535-BIf Needed1Spark Plug Tube Seal
HL3Z-9417-AHL3Z-9417-AIf Needed1High Pressure Pump Mounting Plate Seal
BL3Z-9374-ABL3Z-9374-AIf Needed1High Pressure Pump Mounting Plate O-ring
HL3Z-8507-DHL3Z-8507-DIf Needed1Thermostat Housing O-ring
HL3Z-8527-BHL3Z-8527-BIf Needed1Thermostat Housing O-ring
HL3Z-8590-AHL3Z-8590-AIf Needed1Water Pump Outlet O-ring
HL3Z-9J323-CHL3Z-9J323-CIf Needed1High Pressure Pump to Rail Tube

Quantity refers to the amount of the service part number required to repair the vehicle.

Unit of Issue refers to the number of individual pieces included in a service part number package.

Piece Quantity refers to the total number of individual pieces required to repair the vehicle.

As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as non-whole numbers, including less than 1.

If Needed indicates the part is not mandatory.

Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service Part Warranty (SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SPNV/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

Labor Times

DescriptionOperation No.Time
2017-2020 F-150 3.5L EcoBoost: Replace All Four (4) VCT Units (Do Not Use With Any Other Labor Operations)232143A9.6 Hrs.
2017-2020 F-150 Raptor 3.5L EcoBoost: Replace All Four (4) VCT Units (Do Not Use With Any Other Labor Operations)232143B9.7 Hrs.
2018-2020 Expedition: Replace All Four (4) VCT Units (Do Not Use With Any Other Labor Operations)232143C9.8 Hrs.
2018-2020 Navigator: Replace All Four (4) VCT Units (Do Not Use With Any Other Labor Operations)232143D9.8 Hrs.

Repair/Claim Coding

Causal Part:6256
Condition Code:42


Service Procedure

NOTE: The following parts may be reused for this repair if no damage is present.

• Upper intake manifold gaskets (HL3Z-9H486-A)

• Valve cover intake port gaskets (HL3Z-9439-C)

• High pressure fuel tube (HL3Z-9J323-C) may be reused for this repair, if it has not been previously reused. Tighten the high-pressure fuel pump to fuel rail high-pressure fuel tube flare nuts to 32 Nm +/-2 Nm when reusing the fuel tube for this TSB.

• VCT solenoid seals (BR3Z-6C535-A) and spark plug tube seals (BR3Z-6C535-B) should continue to be reused if no damage is present.

1. Replace all 4 VCT units. Refer to Workshop Manual (WSM), Section 303-01. Do not replace any additional VCT or engine timing related components not included in the Parts List.

(1). It is not necessary to remove the 2 left valve cover camshaft position (CMP) sensors.

(2). All the VCT solenoid and spark plug tube seals require inspection, but not all require replacement.